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Collections Manager Jobs in Beverly, MA (NOW HIRING)

Collections Specialist

Andover, MA · On-site

$18.75 - $25.25/hr

In this role of a Collections Specialist, the candidate will be managing the credit/collection activity for a select customer portfolio to assist with meeting the company's quarterly cash metrics Job ...

Collections Specialist

Andover, MA · Hybrid

$18.75 - $25.25/hr

In this role of a Collections Specialist, the candidate will be managing the credit/collection activity for a select customer portfolio toassistwith meeting the company's quarterly cash metrics . Job ...

Collections Specialist

Andover, MA · Hybrid

$18.75 - $25.25/hr

In this role of a Collections Specialist, the candidate will be managing the credit/collection activity for a select customer portfolio toassistwith meeting the company's quarterly cash metrics . Job ...

Manages and reviews collection expenditures, including unrestricted, endowed, and gift funds, in ... Collaborates with the Special Collections Librarian & Archivist and Special Collections Team on ...

Manages and reviews collection expenditures, including unrestricted, endowed, and gift funds, in ... Collaborates with the Special Collections Librarian & Archivist and Special Collections Team on ...

Showing results 21-40

Collections Manager information

See Beverly, MA salary details

$34.2K

$64.8K

$120.3K

How much do collections manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for collections manager in Beverly, MA is $64,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $72,300.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Beverly, MA?

The most popular types of Collections jobs in Beverly, MA are:

What cities near Beverly, MA are hiring for Collections Manager jobs?

Cities near Beverly, MA with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,813 per year, or $31.2 per hour.

Senior Credit & Collections Analyst

CarGurus

Boston, MA • On-site

Full-time

Posted 10 days ago


Job description

Role overview

CarGurus is seeking an experienced Senior Credit & Collections Analyst to join our Credit & Collections team. This is a senior individual-contributor role for someone who can independently manage high-risk and escalated accounts, resolve complex disputes, support reporting and analytical work, and strengthen process execution across a lean, high-performing operation. The right candidate will combine strong collections fundamentals with sound judgment, clear communication, and the ability to operate effectively in complex or ambiguous situations.

What you'll do

  • Manage high-value and high-risk accounts: Own a portfolio of strategic, sensitive, or otherwise complex customer accounts, with a focus on timely resolution, cash collection, and strong customer relationships.
  • Lead complex collections activity: Conduct outreach and follow-up on past-due accounts requiring elevated judgment, persistence, negotiation, and stakeholder management.
  • Own dispute resolution: Independently investigate disputes, negotiate practical outcomes, and drive issues through resolution while protecting company interests.
  • Partner cross-functionally: Work closely with Sales, Billing, and other internal stakeholders to resolve account issues, unblock payment, and establish clear ownership of exceptions.
  • Support reporting and prioritization: Contribute to reporting, analysis, and portfolio prioritization that help the team focus effort on the highest-value collection opportunities.
  • Improve processes: Identify workflow gaps, policy inconsistencies, and recurring friction points, and help implement practical improvements.
  • Automation and AI-enabled workflows: Contribute to process improvements that reduce manual work, strengthen consistency, and improve team efficiency.
  • Maintain controls and documentation: Adhere to company policy, internal controls, and documentation standards across all collection activity.
  • Serve as a senior team resource: Provide day-to-day guidance, escalation support, and assistance with complex account situations across the broader team.

What you'll bring

  • 3+ years of direct B2B credit and collections experience, with demonstrated ability to independently handle complex accounts and escalations.
  • Strong judgment in high-stakes or ambiguous situations, with the ability to balance cash-flow protection, customer impact, and internal alignment.
  • Demonstrated success resolving disputes, negotiating payment outcomes, and managing sensitive customer conversations.
  • Strong analytical skills, including experience using Excel or Google Sheets to organize information, identify trends, and support decisions.
  • Clear and effective written and verbal communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
  • A proactive, ownership-driven mindset and willingness to investigate issues that do not have an obvious answer.
  • Experience in a subscription, SaaS, or other high-volume B2B environment is a plus.
  • A college degree in Finance, Accounting, Business, or a related field is preferred, or equivalent practical experience.