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Collections Manager Jobs in Berkeley, CA (NOW HIRING)

Zūm

Collections & AR Manager

Redwood City, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Manager and VP every Monday without exception * Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices ...

Zūm

Collections & AR Manager

Redwood City, CA · Hybrid

... Manager and VP every Monday without exception * Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices ...

Cooley

Senior Collections Coordinator

San Francisco, CA · On-site

$90K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Cooley LLP

Senior Collections Coordinator

San Francisco, CA · On-site

$90K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Cooley LLP

Senior Collections Coordinator

San Francisco, CA · On-site

$90K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Senior Collections Coordinator Cooley is seeking a Senior Collections Coordinator to join the ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Berkeley, CA

Collections Manager information

See Berkeley, CA salary details

$38K

$71.9K

$133.5K

How much do collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections manager in Berkeley, CA is $71,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $80,200.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.
More about Collections Manager jobs

What job categories do people searching Collections Manager jobs in Berkeley, CA look for?

The top searched job categories for Collections Manager jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Collections Manager jobs?

Cities near Berkeley, CA with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,901 per year, or $34.6 per hour.

Collections & AR Manager

Zūm

Redwood City, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Zūm rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 21 rated coach operators

Job description

About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market - the largest segment of the mass mobility industry - Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company's World's Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times' Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
What You'll Do:
  • Own accounts receivable aging across all active district accounts - produce and distribute a comprehensive weekly AR aging report to the Sr. Manager and VP every Monday without exception
  • Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices, maintaining professionalism and relationship continuity throughout
  • Identify and escalate accounts exceeding 60 days past due to the Sr. Manager, providing complete account history, payment correspondence, and a recommended course of action
  • Serve as the initial point of intake for all district billing inquiries and disputes - log, triage, and brief the Sr. Manager within 24 hours of receipt, ensuring no dispute goes unacknowledged
  • Facilitate payment method setup and onboarding for district accounts, including ACH enrollment, check processing coordination, and portal payment configuration
  • Provide investigative support to the Sr. Manager during dispute resolution, supplying payment history, prior dispute patterns, and client relationship context
  • Prepare and maintain complete documentation in support of Legal escalations, including payment history records, written correspondence, and account timelines
  • Identify potentially uncollectable balances and present findings to the Sr. Manager for Revenue Accounting bad debt write-off assessment
  • Produce the monthly AR aging summary for distribution to the CFO and senior leadership
  • Monitor field trip and charter payment status across all active accounts, proactively surfacing unpaid balances approaching service authorization thresholds

This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.
What You Bring To Zūm:
Requirements
  • 3+ years of experience in collections, accounts receivable, or billing operations - prior experience working with government entities, public agencies, or school districts is a meaningful differentiator
  • A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks
  • Experience managing a diverse portfolio of accounts with varying payment behaviors, AP structures, billing contacts, and escalation sensitivities - including clients with complex internal approval and payment authorization processes
  • Excellent written and verbal communication skills - the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving
  • Working proficiency in NetSuite or a comparable enterprise ERP - including AR reporting, invoice history review, open item management, and payment application tracking
  • Exceptional organizational discipline and attention to detail - the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged
  • The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution

Nice to Haves
  • Experience managing receivables for government-funded or regulated clients with complex internal payment authorization processes
  • Familiarity with multi-entity billing structures requiring collections outreach across multiple contacts within a single organization
  • Experience supporting Legal escalation processes including preparation of demand letter documentation and payment history packages
  • Background in both a structured corporate AR environment and a scaling organization where processes were being built simultaneously

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $111,000 to $141,000
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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