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Collections Associate Jobs in Unionville, CT (NOW HIRING)

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Collections Associate information

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$11

$21

$32

How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in Unionville, CT is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.33 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Unionville, CT are hiring for Collections Associate jobs?

Cities near Unionville, CT with the most Collections Associate job openings:

Collections Associate jobs near you

Medical-Denial Management Specialist

Orthopedic Associates of Hartford

Farmington, CT • Hybrid

$19.25 - $25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the areas largest orthopedic practices with office locations throughout greater Hartford.


Our growing practice is currently seeking a Medical-Denial Management Specialist with Epic experience to join our Billing & Collections team in our Farmington, Connecticut business office.  This is a hybrid position requiring regular onsite attendance in Farmington, CT. Candidates should/need to be within commuting distance of the office.
The Medical-Denial Management Specialist analyzes and resolves healthcare insurance claim denials by investigating reasons, preparing appeals, communicating with payers, and collaborating with billing staff to ensure proper reimbursement and prevent future denials. Thís role requires strong analytical, communication, and problem-solving skills, along with a thorough understanding of insurance policies, medical terminology, and healthcare billing procedures. The successful candidate will be a team player who is dependable, organized, enthusiastic, and detail oriented. Important to this position is the ability to build relationships with our customers, both internal and external, to promote feedback and timely resolution of outstanding claims. Proficiency in many computer software programs is required as well as an understanding of insurance payment methodologies to insure accurate reimbursement. A positive "can-do" attitude is a must.

Responsibilities include:

  • Following policies and procedures, timely and accurate follow up on claims for the resolution of outstanding balances.
  • Participates in the collection and documentation of claims processing rules.
  • Generates both electronic and hard copy claims for submission.
  • Obtains supporting documentation and other information required to insure acceptance of claim.
  • Interacts and communicates effectively with interdepartmental units when necessary.
  • Documents account information pertaining to claims submission and resolution.
  • Enters demographic data into the billing & collections software.
  • Assumes other duties and responsibilities as needed.

PM22 

Requirements:


  • Two years recent experience in medical collections and/or medical billing with result oriented debt collections skills.
  • Familiarity with ICD-10 coding and Federal HIPAA regulations.
  • Computer skills, including Epic, electronic billing, Microsoft Word, Outlook and Excel.
  • Excellent written and verbal communication skills with a professional and courteous telephone manner.
  • High School diploma.

PId347b5de3f51-25405-40718691