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Collections Associate Jobs in Norwalk, CT (NOW HIRING)

Collections Associate

New York, NY · On-site

$35K - $55K/yr

We are looking for ​a Collections Associate to join our team! You will be responsible for securing payments from our client's customers. Responsibilities: * Find and inform customers about unpaid ...

Associate Attorney

Islip, NY · On-site

$100K/yr

TonaLaw is seeking a driven and ambitious Associate Attorney to join our growing litigation team ... collections. In this role, you will work closely with experienced senior attorneys and gain hands ...

Men's Sales Associate

Huntington, NY · On-site

$14.75 - $20/hr

The Sales Associate will be responsible for delivering an exceptional, personalized shopping ... luxury collections. * Maintain store visual standards, ensuring merchandise is beautifully ...

Description TonaLaw is seeking a driven and ambitious Associate Attorney to join our growing ... collections. In this role, you will work closely with experienced senior attorneys and gain hands ...

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Collections Associate information

See Norwalk, CT salary details

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How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in Norwalk, CT is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.17 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Norwalk, CT are hiring for Collections Associate jobs?

Cities near Norwalk, CT with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,289 per year, or $20.8 per hour.

Collections Associate

New York, NY • On-site

Hilldun Corporation
Finance and Insurance • 11 - 50 employees

$35K - $55K/yr

Full-time

Medical, Dental, Retirement

Re-posted 8 days ago


Job description

We are looking for ​a Collections Associate to join our team! You will be responsible for securing payments from our client's customers.

Responsibilities:

  • Find and inform customers about unpaid accounts
  • Advise and follow-up with customers on unpaid accounts
  • Record disputes, returns and adjustments upon notification
  • Work with management on special collections related projects

Qualifications:

  • Previous experience in billing, customer service, or other related fields preferred
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

Company Description

Hilldun Corporation is a leading factoring and finance company in the fashion industry. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector. Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.