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Collections Associate Jobs in Springdale, AR (NOW HIRING)

Loss Recovery Agent

Rogers, AR ยท On-site

$15/hr

Each of our 2,500+ associates take this responsibility seriously. Every day we live our purpose and ... Process Helpdesk tickets received for the Collections department. * Assist dealerships with vehicle ...

Loss Recovery Agent

Rogers, AR ยท On-site

$15/hr

Each of our 2,500+ associates take this responsibility seriously. Every day we live our purpose and ... Process Helpdesk tickets received for the Collections department. * Assist dealerships with vehicle ...

Associate Merchant- Walmart Fashion

Lowell, AR ยท On-site

$70K - $130K/yr

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Associate Merchant- Walmart Fashion

Rogers, AR ยท On-site

$70K - $130K/yr

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Associate Merchant- Walmart Fashion

Goshen, AR ยท On-site

$70K - $130K/yr

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Associate Merchant- Walmart Fashion

Elkins, AR ยท On-site

$70K - $130K/yr

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Associate Merchant- Walmart Fashion

Noel, MO ยท On-site

$70K - $130K/yr

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

... seasonal collections that resonate with customers. Operating in a fast-paced, highly seasonal ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

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Collections Associate information

See Springdale, AR salary details

$9

$18

$27

How much do collections associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections associate in Springdale, AR is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.38 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Springdale, AR?

The most popular types of Collections jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Collections Associate jobs?

Cities near Springdale, AR with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Springdale, AR as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,983 per year, or $18.3 per hour.

Loss Recovery Agent

Colonial Auto Finance

Rogers, AR โ€ข On-site

$15/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

Who is America’s Car-Mart?

At America’s Car-Mart our mission spreads far beyond the walls of our offices. We are deeply passionate about providing transportation solutions to credit-challenged individuals and helping them achieve success is the core of what we do. Each of our 2,500+ associates take this responsibility seriously. Every day we live our purpose and stay true to our values – Integrity, Respect, Compassion and Excellence. Join us and you’ll discover why we are recognized by Forbes as one of America’s Best Mid-Sized Employers to work for. From day one, you’ll be empowered to pave your own path to success!

Compensation:  $15 per hour

What you’ll do!

We are currently seeking a highly motivated and skilled Loss Recovery Agent to join our team. This position is responsible for assisting our dealerships to save accounts by locating and recovering vehicles from customers who have skipped, are going through Chapter 13 bankruptcies, or are refusing to pay. This position also acts as a liaison to recovery agents for active accounts. If you are looking for a challenging and rewarding opportunity, we encourage you to apply.

Essential Duties and Responsibilities

  • Process Helpdesk tickets received for the Collections department.
  • Assist dealerships with vehicle recovery process by providing a list of approved agents outside of dealership footprint.
  • Assist dealerships by utilizing third party web platforms to recover customer vehicles.
  • Assist lots by providing updated customer information through skip tracing efforts.
  • Assist dealerships with impounded vehicles.
  • Entered detailed notes in ALIS regarding customer account notes.
  • Send condition reports via email to dealerships for recovered or impounded vehicles.
  • Assist dealerships with decision-making on recovered vehicles in order to obtain the best possible outcome.
  • Assist in processing dismissed bankruptcies as needed.
  • Maintain an up-to-date list of repossession laws, by State.
  • Maintain an up-to-date list of tow and impound notice requirements, by State.
  • Communicate with General Managers and Account Representatives on a regular basis to help teach and train best practices in vehicle recovery.

Qualifications

  • High School Diploma
  • Proven experience in asset recovery, debt collection, or a similar role
  • Strong knowledge of debt recovery laws, regulations, and procedures
  • Excellent negotiation and communication skills
  • Ability to analyze data and make informed decisions

Benefits and Perks

Beyond competitive base pay, great perks include 401(k) match, stock purchase plan, PTO, health plan choices, and much more.

Work Location

Rogers, AR

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