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Collections Associate Jobs in Salem, MA (NOW HIRING)

Tripleseat

Accounts Receivable Associate

Concord, MA · On-site

$50K - $65K/yr

The Accounts Receivable Associate plays an important role in supporting Tripleseat's financial operations while ensuring a positive experience for our customers throughout the billing and collections ...

Tripleseat

Accounts Receivable Associate

Concord, MA · Hybrid

$50K - $65K/yr

The Accounts Receivable Associate plays an important role in supporting Tripleseat's financial operations while ensuring a positive experience for our customers throughout the billing and collections ...

Northern Bank

Sales & Service Associate II

Chelmsford, MA · On-site

$25 - $33/hr

The Sales & Service Associate II is the face of the branch - the one person a client can count on ... From deposit products to loans to payment and collections services, we work hands-on with our ...

UMR

Part Time | , | Health

Chelmsford, MA · On-site

Lab Associate Explore opportunities at Atrius Health, part of the Optum family of businesses. We're ... Initials, dates, and times all collections. Maintains daily tallies of collections performed

divvyDOSE

Part Time | , | Health

Chelmsford, MA · On-site

Lab Associate Explore opportunities at Atrius Health, part of the Optum family of businesses. We're ... Initials, dates, and times all collections. Maintains daily tallies of collections performed

UnitedHealthcare

Part Time | , | Health

Chelmsford, MA · On-site

Lab Associate Explore opportunities at Atrius Health, part of the Optum family of businesses. We're ... Initials, dates, and times all collections. Maintains daily tallies of collections performed

Tory Burch

Support Associate

Boston, MA · On-site

$18.50 - $24/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

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All JobsCollections Associate JobsCollections Associate Jobs in Salem, MA

Collections Associate information

See Salem, MA salary details

$12

$22

$33

How much do collections associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for collections associate in Salem, MA is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.19 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Salem, MA?

The most popular types of Collections jobs in Salem, MA are:

What cities near Salem, MA are hiring for Collections Associate jobs?

Cities near Salem, MA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Salem, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 3% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,931 per year, or $22.6 per hour.

Wolford - Sales Associate (PT)

Wolford Retail Stores

Boston, MA • On-site

$19 - $22/hr

Part-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Part-Time Luxury Sales Associate – Boston Boutique

Wolford is seeking talented candidates for a Sales Associate Opportunity at our boutique in Boston!

About Wolford


Wolford represents the epitome of luxury and innovation in legwear and bodywear. With a rich heritage of knitting expertise and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.


Join the World of Wolford — and help shape our future.


Position Summary


We are seeking a Part-Time Luxury Sales Associate to join our boutique. The ideal candidate is passionate about fashion and customer experience, with the ability to connect with clients and represent the Wolford brand with sophistication and care.


Key Responsibilities


Sales & Client Experience


  • Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
  • Actively drive sales through cross-selling, upselling, and client outreach
  • Maintain and grow a client book; proactively build relationships with new and returning customers
  • Consistently meet or exceed individual sales and KPI targets


Boutique Operations & Presentation


  • Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines
  • Support inventory management including deliveries, transfers, and stock organization
  • Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
  • Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
  • Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
  • Ensure full compliance with company policies, safety standards, and local regulations
  • Assist with pricing, returns/exchanges, and administrative tasks as needed
  • Maintain a strong awareness of loss prevention and uphold all security standards
  • Key holding responsibilities may be assigned


Qualifications


  • 1–2 years of retail experience; luxury or premium brand experience preferred
  • Proficient with POS systems and retail technology
  • Strong communication and customer service skills
  • Energetic, self-motivated, and sales-driven
  • Professional presentation and adherence to Wolford’s dress code standards


Why Work With Us?


  • Become a Brand Ambassador for a globally respected luxury brand
  • Receive pieces from new collections to represent the brand in-store
  • Generous paid time off, including vacation, personal, and sick days
  • Comprehensive insurance benefits package


Wolford is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.