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Collections Associate Jobs in Romeoville, IL (NOW HIRING)

Signet Jewelers

Sales Associate

Oak Brook, IL · On-site

$14.25 - $19.25/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

Kith

Operations Associate

Chicago, IL · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... collections of men's, women's and children's apparel, accessories and footwear through a distinct ...

Kith

Operations Associate

Chicago, IL · On-site

$18 - $19/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... collections of men's, women's and children's apparel, accessories and footwear through a distinct ...

KITH

Customer Experience Associate

Chicago, IL · On-site

$18 - $20/hr

Kith Customer Experience Associate Location: Chicago store Status: Part-Time Compensation: $18.00 ... collections of men's, women's and children's apparel, accessories and footwear through a distinct ...

American Eagle Outfitters

Aerie - Stock Associate

Aurora, IL · On-site

$14.75 - $18.75/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body ...

American Eagle Outfitters

AE - Stock Associate

Aurora, IL · On-site

$14.75 - $18.75/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

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All JobsCollections Associate JobsCollections Associate Jobs in Romeoville, IL

Collections Associate information

See Romeoville, IL salary details

$11

$21

$31

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Romeoville, IL is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.51 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Romeoville, IL? The most popular types of Collections jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Collections Associate jobs? Cities near Romeoville, IL with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Romeoville, IL as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $43,793 per year, or $21.1 per hour.

Sales Associate

Signet Jewelers

Oak Brook, IL • On-site

$14.25 - $19.25/hr

Full-time

Re-posted 14 days ago

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

15th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.
Key Responsibilities:
  • Customer Service Excellence: Provide top-notch service by always prioritizing the customer's needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
  • Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
  • Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
  • Sales Process: Manage the sales process with a focus on what's best for the customer, including detailed follow-through after the sale.
  • Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
  • Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What's in it for You?
  • Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
  • Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
  • Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:
  • Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
  • Availability: Must be able to work Saturdays, as it is a peak day for sales.
  • Skills:
    • Strong focus on customer service and relationship-building.
    • Well-organized with a keen eye for detail.
    • Professional demeanor and appearance.

If you are passionate about luxury jewelry, thrive in a dynamic and supportive environment, and are dedicated to providing exceptional customer experiences, we invite you to apply and join the Diamonds Direct family.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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