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Collections Associate Jobs in Groton, NY (NOW HIRING)

Express Employment Professionals

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Collections Specialist

Ithaca, NY · On-site

$18 - $21/hr

An Associate Degree and at least 2 years of experience in collections or customer service. Why Work With Us? * Competitive Salary: Earn between $18 and $21 per hour based on your experience and ...

Progressive Dental

Associate Dentist

Marathon, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Berkshire, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Groton, NY · On-site

$300K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Dryden, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Spencer, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Mcgraw, NY · On-site

$300K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Whitney Point, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Mcdonough, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

South Otselic, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Mcdonough, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Marathon, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Groton, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Berkshire, NY · On-site

$300K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Mcgraw, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Dryden, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Whitney Point, NY · On-site

$300K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Mcgraw, NY · On-site

$300K - $650K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

Progressive Dental

Associate Dentist

Marathon, NY · On-site

$300K/yr

... of collections • Expected earnings: $300,000-$650,000+ annually • Daily guarantee during onboarding • Sign-on bonus + relocation assistance available • 401(k) with profit sharing • ...

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Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Groton, NY

Collections Associate information

See Groton, NY salary details

$11

$21

$31

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Groton, NY is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.61 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Groton, NY are hiring for Collections Associate jobs? Cities near Groton, NY with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Groton, NY as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,966 per year, or $21.1 per hour.

Collections Specialist

Express Employment Professionals

Ithaca, NY • On-site

$18 - $21/hr

Full-time

Posted 6 days ago

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Job description

Express Employment Professionals located in Ithaca NY is seeking multiple Collections Specialists for organizations in the Ithaca and Cortland areas.

Are you an experienced Collections Specialist with a passion for customer service and strong negotiation skills? Express Employment Professionals is hiring for multiple Collections Specialist positions to support organizations in the Ithaca and Cortland areas. This is your chance to leverage your expertise and make a meaningful impact in a dynamic environment.


Key Responsibilities:

  • Account Reconciliation: Accurately manage and reconcile accounts to ensure financial accuracy.
  • Collection Communications: Reach out to clients through phone, email, and fax to resolve outstanding balances and negotiate payment arrangements.
  • Customer Service: Provide exceptional service while addressing client inquiries and concerns professionally.

What We’re Looking For:

  • Communication Skills: Strong verbal and written communication abilities.
  • Customer Focus: A commitment to delivering high-quality customer service and maintaining positive client relationships.
  • Negotiation Skills: Ability to effectively negotiate payment terms and resolve disputes.
  • Technical Proficiency: Solid analytical skills with experience using computer systems for data management and communication.
  • Education & Experience: An Associate Degree and at least 2 years of experience in collections or customer service.

Why Work With Us?

  • Competitive Salary: Earn between $18 and $21 per hour based on your experience and skills.
  • Top-Ranked Staffing Agency: Work with a team recognized as the #1 staffing provider in the country and honored locally as the ‘Best Staffing Agency in the Finger Lakes’ for three consecutive years.
  • Career Advancement: Join a reputable staffing company with opportunities for professional growth and development.


At Express Employment Professionals, we're dedicated to connecting great people with great jobs. With just one application, you can explore a variety of positions and find your ideal role. Let us be your local resource for professional placement.


Contact us at our Ithaca office to learn more and apply: 

222 Elmira Road, Suite 2 Ithaca, NY 14850

EOE

Company Description

Express Employment Professionals of Ithaca and Cortland, NY and their division, The Specialized Recruiting Group, are a leading staffing provider helping job seekers find work with a wide variety of local businesses.

Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.

Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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