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Collections Associate Jobs in Decatur, GA (NOW HIRING)

Artius Solutions

Associate Attorney

Atlanta, GA · On-site

$75K - $90K/yr

Associate Attorney Location: Remote (Hybrid - Occasional Court Appearances) Primary Location ... collections, or civil litigation * Willingness to travel to courts within Georgia as needed

firstPRO 360

Be Seen First

AR, Credit and Collections Specialist

Atlanta, GA · On-site

$26 - $30/hr

firstPRO 360 is seeking an AR, Credit and Collections Specialist for an immediate opportunity in ... Associate's degree or better in Accounting, Finance or related field preferred * 2+ years ...

Credit Renu

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Credit Renu

Sales Associate

Atlanta, GA

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Aptean

Associate Client Advocate

Alpharetta, GA

Overview About the job We're looking for an Associate Client Advocate for our office in Alpharetta ... You'll support collections conversations, discussing outstanding balances and payment options with ...

Aptean

Associate Client Advocate

Alpharetta, GA · On-site

Overview About the job We're looking for an Associate Client Advocate for our office in Alpharetta ... You'll support collections conversations, discussing outstanding balances and payment options with ...

UNAVAILABLE

Associate Client Advocate

Alpharetta, GA · On-site

This is not your typical renewals or collections role. As an Associate Client Advocate, you will work alongside AI agents that handle the day-to-day process work -- automated renewal outreach ...

Lazega & Johanson LLC

Associate Attorney

Atlanta, GA · On-site

Associate Attorney Lazega & Johanson LLC is a boutique law firm specializing in the representation ... Advising clients on litigation and post-judgment collection Experience in collections and general ...

Lazega & Johanson LLC

Associate Attorney

Atlanta, GA · On-site

Our collection associates represent community associations in the collection of unpaid assessments ... Advising clients on litigation and post-judgment collection Experience in collections and general ...

K SMILES DENTAL

General Dentist Associate

Roswell, GA

$20K - $25K/mo

Associate Dentist Full / Part time in Roswell ,GA General Dental office in Roswell, Georgia is now ... collections Benefits benifits package available Shift & Schedule Office open monday thru thursday ...

K SMILES DENTAL

General Dentist Associate

Roswell, GA

$20K - $25K/mo

Associate Dentist Full / Part time in Roswell ,GA General Dental office in Roswell, Georgia is now ... collections Benefits benifits package available Shift & Schedule Office open monday thru thursday ...

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All JobsCollections Associate JobsCollections Associate Jobs in Decatur, GA

Collections Associate information

See Decatur, GA salary details

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How much do collections associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collections associate in Decatur, GA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Decatur, GA?

The most popular types of Collections jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Collections Associate jobs?

Cities near Decatur, GA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,934 per year, or $20.2 per hour.

Billing and Collections Specialist

Atlanta, GA • On-site

GI Care For Kids
Outpatient Health Care • 51 - 200 employees
Learn more about GI Care For Kidsexternal

$17.50 - $24/hr

Full-time

Re-posted 14 hours ago

Job description

SUMMARY
The Billing and Collections Specialist must be customer service oriented, detailed in performing their job functions in accounts receivables with insurance companies and self-pays, and possess the ability to manage multiple tasks daily.
ESSENTIAL DUTIES
• Follow up on all accounts within the timely filing guidelines of the insurance company assigned to the biller.
• Correcting claim issues, and/or rebilling claims to third party payers. Claims must be corrected and rebilled within the timely refiling guidelines of the insurance company assigned.
• Write appeal letters.
• Communicating with all departments, i.e., front desk staff, nursing and providers to ensure appropriate collection of co-pays and self-pay balances prior to patient visits.
• Contact patients after obtaining auth to discuss collection of out-of-pocket expenses prior to patient visits.
• Documenting the appointment desk, calling guarantors and communicating balances that need to be collected.
• Handles inquiries and answers questions for clerical staff, clinical staff, and insurance companies within a 24-hour turnaround time
• Daily monitoring of assigned insurance A/R’s, statuses on delinquent self-pay accounts, and all assigned WQ’s.
• Meets deadlines of completing all assigned WQ’s prior to the end of the month.
• Identifies and resolves patient billing questions in the office and incoming calls to the business office.
• Daily collection and/or posting payments from insurance companies and patients as assigned daily.
• Reviews accounts and makes recommendations regarding non collectible accounts when working delinquent and collection accounts.
• Notifies manager of non-collectible self pays and insurance balances.
• Verifies patient eligibility through various third-party sources.
• Understands patient benefits from various all insurance carriers and determines out of pocket and in and out of network status prior to visits in the office.
• Documents payments collected, A/R, and phone call resolutions in software system.
• Understands fee schedules and updates manager of fee schedule changes and effective dates timely
• Monitors changes in policy and fee schedules for all insurance carriers assigned and informs manager.
• Answers business office phone calls daily and on a rotating weekly schedule.
• Explain out of pocket expenses to guarantor
• Assist in the enrollment and explain drug rebate programs such as Care Path and Entyvio Connect and Pfizer
• Assist patients in completion of paperwork, explain and follow up patient assistance programs when needed.
• Communicate effectively with professional staff and patients.
• Daily monitoring of personal business office phone line, business office phone calls and emails.
• Ensures voicemails are returned within a 24-hour time period.
• Responds to all emails and staff messages from manager, staff and patients in a 24-hour time period
• Daily collection of business office mail, and routing to appropriate billers.
• Filing of manually posted payments
• Cross trained to fill in for other job functions on an as needed basis.
• Additional duties as assigned by management.
EDUCATION – EXPERIENCE- KSA’s – OTHER QUALIFICATIONS
• Associate’s degree, or equivalent, 3 to 5 years related experience, or Medical Billing Certification.
• Experience working with medical payers including Medicaid, CMO’s and Commercial insurance.
• Working knowledge of medical billing systems, particularly Epic.
• Working knowledge of CPT and ICD-10 coding systems.
• Ability to research and problem solve A/R disputes
• Customer service oriented
• A productive, dependable, self-starter
• Excellent organizational skills
• Proficiency in Microsoft Office Suite
• Excellent verbal and written skills
• Knowledge of medical billing / collection practices required
• Strong keyboard skills.
• Works well in environment with firm deadlines; results oriented.
• Perform multiple tasks effectively.
• Able to work both independently and as part of a team.
• Strong analytical skills required.
• Capable of making timely, independent decisions
COMPETENCIES
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Interpersonal Skills - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Frequent sitting, grasping, and speaking
• Occasional reaching, bending and stooping
• Frequent use of computer, keyboard, copy/fax machine, and phone
• Possible exposure to infectious specimens (blood or bodily fluids or airborne pathogens).
• May be required to wear Personal Protective Equipment (PPE).
• While performing the duties of this job, the noise level in the work environment is usually quiet to
moderate.
• Fast paced environment with occasional high pressure or emergent situations.
• Work hours subject to office needs to ensure coverage during all hours of operation.

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