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Collections Associate Jobs in Decatur, GA (NOW HIRING)

Yamaha

Collection Support Specialist II

Kennesaw, GA · On-site

$17 - $23/hr

Yamaha Motor Finance - US has openings for experienced Collections Support Specialist II . The ... Associates degree or equivalent combination of education/experience * 3 years of experience in ...

Carmax

Collections Agent - Partially Remote

Kennesaw, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Marietta, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Alpharetta, GA · On-site

$17.40 - $24.40/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Monitise

Sr. B2B Collection Representative

Marietta, GA

$16 - $20.75/hr

Previous work experience in payment processor collections, bank collections, credit card ... Current associates who require a workplace accommodation should refer to Fiserv's Disability ...

Fiserv, Inc.

Sr. B2B Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

Previous work experience in payment processor collections, bank collections, credit card ... Current associates who require a workplace accommodation should refer to Fiserv's Disability ...

Artius Solutions

Associate Attorney

Atlanta, GA · On-site

$75K - $90K/yr

Associate Attorney Location: Remote (Hybrid - Occasional Court Appearances) Primary Location ... collections, or civil litigation * Willingness to travel to courts within Georgia as needed

firstPRO 360

Be Seen First

AR, Credit and Collections Specialist

Atlanta, GA · On-site

$25 - $30/hr

firstPRO 360 is seeking an AR, Credit and Collections Specialist for an immediate opportunity in ... Associate's degree or better in Accounting, Finance or related field preferred * 2+ years ...

Credit Renu

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Credit Renu

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

We help clients restore their credit by removing collections/charge offs, civil judgement/tax liens ... We are currently recruiting temporary, remote sales associates to help grow our current client base ...

Aptean

Associate Client Advocate

Alpharetta, GA

Overview About the job We're looking for an Associate Client Advocate for our office in Alpharetta ... You'll support collections conversations, discussing outstanding balances and payment options with ...

Aptean

Associate Client Advocate

Alpharetta, GA · On-site

Overview About the job We're looking for an Associate Client Advocate for our office in Alpharetta ... You'll support collections conversations, discussing outstanding balances and payment options with ...

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All JobsCollections Associate JobsCollections Associate Jobs in Decatur, GA

Collections Associate information

See Decatur, GA salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in Decatur, GA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Decatur, GA?

The most popular types of Collections jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Collections Associate jobs?

Cities near Decatur, GA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,934 per year, or $20.2 per hour.

Collection Support Specialist II

Yamaha Motor Corporation

Kennesaw, GA • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Yamaha Motor Finance - US has openings for experienced Collections Support Specialist II. The Collections Support Specialist II supports the collections team by managing delinquent accounts that require specialized handling, including insurance claims, SCRA, active military accounts, bankruptcy, repossession, and settlement-related activity. These roles works to resolve account balances through professional customer contact, documentation review, claim tracking, repossession coordination, payment arrangements, and collaboration with internal and external partners.
What you'll be doing:
  • Review and manage assigned specialty collections accounts from delinquency through resolution.
  • Contact customers, insurance carriers, attorneys, trustees, repossession vendors, and other third parties as needed.
  • Track and process insurance claims, claim updates, and related documentation.
  • Identify, document, and update accounts involving active military service and SCRA
  • Review bankruptcy notices, code accounts appropriately, and follow required bankruptcy procedures.
  • Coordinate repossession activity for eligible delinquent accounts, including assignment, vendor follow-up, collateral status updates, and post-repossession tracking.
  • Negotiate payment plans, settlements, reinstatements, and other approved account resolutions.
  • Maintain accurate notes, account records, and follow-up actions in the servicing system.
  • Coordinate with servicing, legal, compliance, customer service, insurance, and recovery teams.
  • Escalate complex, high-risk, or legally sensitive accounts when appropriate.
  • Follow company policies and applicable federal and state regulations in all customer interactions.

What you need to be successful:
  • Associates degree or equivalent combination of education/experience
  • 3 years of experience in consumer finance, auto finance, powersports finance, or secured lending.
  • Familiarity with bankruptcy account handling, insurance claims, military service protections, repossession, and settlement negotiations.
  • Experience coordinating with customers, attorneys, trustees, insurance carriers, and repossession vendors.
  • Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
  • Experience with loan servicing, CRM, or collections platforms.
  • Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
  • Knowledge of collections compliance requirements such as FDCPA, SCRA, bankruptcy, and privacy standards.
  • Experience with loan servicing, CRM, or collections platforms.
  • Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
  • Bilingual skills - Spanish a plus

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles
What's in it for you:
  • 401(k) and Profit Sharing
  • Fertility Benefits
  • 37.5-hour workweek
  • Medical, Dental, Vision
  • Life and AD&D Insurance
  • Wellness Program
  • Short-Term Disability Coverage (for hourly roles)
  • Long-Term Disability
  • Student Debt Repayment Benefits
  • Ability to borrow Yamaha product

Reports to: Relationship Management Supervisor
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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