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Collections Associate Jobs in Carmel, IN (NOW HIRING)

Spot Inc.

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

Spot Inc.

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

LHH US

Collections Specialist

Indianapolis, IN

$23 - $25/hr

The Collections Specialist will be responsible for managing outstanding accounts, following up on ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Collections Specialist

Indianapolis, IN

$23 - $25/hr

The Collections Specialist will be responsible for managing outstanding accounts, following up on ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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All JobsCollections Associate JobsCollections Associate Jobs in Carmel, IN

Collections Associate information

See Carmel, IN salary details

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How much do collections associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for collections associate in Carmel, IN is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Carmel, IN? The most popular types of Collections jobs in Carmel, IN are:
What cities near Carmel, IN are hiring for Collections Associate jobs? Cities near Carmel, IN with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Carmel, IN as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,884 per year, or $20.6 per hour.

Collections Associate

Spot Inc.

Indianapolis, IN • On-site

$16.75 - $23/hr

Other

Re-posted 15 days ago

Job description

About The Role: Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their assigned customer accounts remain current and accurately reflect all financial transactions. This position plays a critical role in managing the company's accounts receivable by actively pursuing outstanding customer payments and ensuring the timely collection of all receivables.

Ideal Candidate and Qualifications (Requirements):
Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.
Associate's degree required, bachelor's degree preferred
2+ years of previous accounts receivable / collections experience in a fast paced, high-volume position in lieu of a degree
Prior logistics industry experience a plus
Intermediate to advanced computer knowledge required
Must be able to sit at a desk for extended periods
Full time, in office position

Responsibilities:
Generate and distribute SOAs (Statement of Account) reflecting open invoices and balances due to assigned customers on a regular cadence
Utilize customer Transportation Management Systems (TMS) to obtain invoice status updates used to reconcile against internal records
Develop and maintain open lines of communication with assigned customer AP contacts to follow up on past due balances and secure payment commitments
Address customer inquiries and disputes related to outstanding balances, working closely with internal departments as needed to clarify issues and expedite resolution
Investigate and resolve instances related to unapplied cash, ensuring accurate and timely application of funds to the correct invoices

NOTE: This position is on-site M-F at our downtown Indianapolis, IN office

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About S P O T

Sourced by ZipRecruiter

Industry

Offices of physical, occupational and speech therapists, and audiologists

Company size

11 - 50 Employees

Headquarters location

Redding, CA, US

Year founded

2019

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