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Collections Associate Jobs in Bloomington, IN (NOW HIRING)

Franciscan Alliance

Lead Patient Access Rep

Mooresville, IN · On-site

$17 - $21.75/hr

Request Point of Service (POS) collections for Copayment, Prepayment and Outstanding Balances and ... Preferred Associate's Degree * Required High School Diploma/GED * 1 year Revenue Cycle Required ...

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All JobsCollections Associate JobsCollections Associate Jobs in Bloomington, IN

Collections Associate information

See Bloomington, IN salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for collections associate in Bloomington, IN is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.35 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Bloomington, IN?

The most popular types of Collections jobs in Bloomington, IN are:

What cities near Bloomington, IN are hiring for Collections Associate jobs?

Cities near Bloomington, IN with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Bloomington, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,729 per year, or $19.1 per hour.

Research and Collections Librarian

Bloomington, IN • On-site

The Chronicle Of Higher Education, Inc.
Newspaper Publishers • 201 - 500 employees
Learn more about The Chronicle Of Higher Education, Inc.external

Other

Posted 14 days ago

Job description

Title

Research and Collections Librarian

Appointment Status

Tenure

Department

IU Bloomington Libraries

Location

Bloomington

Position Summary

Indiana University Libraries seeks a dynamic and collaborative Research and Collections Librarian to lead the development, assessment, and promotion of collections that support the teaching and research missions of the Kelley School of Business and the O’Neill School of Public and Environmental Affairs—two of the nation’s top‑ranked programs. This position plays a strategic role in shaping access to high‑impact resources in business, public policy, government affairs, and sustainability.

Working as part of a three‑librarian team at the Business/SPEA Library, the successful candidate will ensure that collections remain responsive to evolving curricular and research needs. This includes selecting and evaluating materials, managing budgets, and engaging with faculty and students to align resources with academic priorities.

The IU Bloomington Libraries system is one of North America’s premier academic research libraries, with over 10 million print volumes, 60,000+ electronic journals, and a renowned Moving Image Archive. The Research & Learning Division, which houses this position, fosters innovation, inclusive learning, and strategic partnerships across campus. Reporting to the Head of Sciences & Social Sciences, the librarian will contribute to a department that supports curriculum and research for over 70% of IU Bloomington students.

Responsibilities
  • Serve as the lead collection strategist for Business and Public & Environmental Affairs, overseeing selection, evaluation, and lifecycle management of monographs, serials, and databases.
  • Conduct ongoing assessments of collections and research support services to identify emerging needs, gaps, and opportunities for innovation.
  • Collaborate with faculty and campus partners to ensure collections align with curricular goals, accreditation standards, and evolving research priorities.
  • Provide research consultations that help students, faculty, and researchers effectively navigate and leverage library resources to support coursework, projects, and scholarly research.
  • Promote collections and services through targeted outreach, instruction, and engagement with stakeholders in the Kelley School of Business and the O’Neill School of Public and Environmental Affairs.
  • Participate actively in library‑wide initiatives, departmental programs, and campus events that enhance the visibility and impact of library resources.
Basic Qualifications
  • ALA‑accredited graduate degree in library or information science or an international equivalent; candidates with an advanced degree in a relevant subject area and appropriate experience in a library setting will also be considered.
  • Interest in working with business and public affairs library patrons at one of the top schools in the nation.
  • Excellent written, oral, and interpersonal communication skills.
  • Demonstrated ability to work as a member of a team.
  • Demonstrated interest or experience with promoting collections and services to students, researchers, and instructors.
  • Demonstrated ability to communicate clearly and knowledgeably in multiple modalities.
  • Demonstrated ability to work creatively, independently, flexibly, and collaboratively in a team environment.
  • Ability to meet the tenure or tenure‑track position requirements at the IU Libraries, as demonstrated by an ongoing record of professional development and service.
Preferred Qualifications
  • Familiarity with business or public affairs concepts through experience or education.
  • Experience with selecting library materials.
  • Familiarity with materials budget allocation.
  • Assessment experience or education with monographs, serials, and databases.
Salary and Rank

Salary and rank depend on the candidate's qualifications and experience. The starting salaries are as follows: Assistant Librarians $62,500; Associate Librarians $64,500; and Full Librarians $82,500.

Equal Opportunity Statement

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

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