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Collections Associate Jobs in Bellwood, IL (NOW HIRING)

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

$18.50 - $25.25/hr

Primary Position Objective The Collections Specialist supports the management of delinquent ... High school diploma or equivalent required; associate degree or higher education preferred. * Black ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

circa

AR Collections Specialist

Skokie, IL

$26/hr

Reporting directly to the Manager of Credit & Collections within the Credit & Collections ... Associate's degree or equivalent from a college or university accredited by the US Department of ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Cna

Billing & Collections Coordinator

Chicago, IL · Hybrid

$35K - $65K/yr

... collections, etc. to resolve issues and disputes. * Owns all internal actions, including follow ... Associates Degree or equivalent. * Typically a minimum two years of relevant experience. #LI-DM1 ...

Pop-Up Talent

Associate Attorney

Chicago, IL · On-site

$125K - $200K/yr

Associate Attorney Chicago, IL * Employment Type: Full-Time, Salaried * Reports To: Executive ... and collections to support a multi-entity restoration and construction operation. This role will ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Bellwood, IL

Collections Associate information

See Bellwood, IL salary details

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How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in Bellwood, IL is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.60 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Bellwood, IL are hiring for Collections Associate jobs?

Cities near Bellwood, IL with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Bellwood, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,089 per year, or $20.2 per hour.

MORTGAGE COLLECTIONS SPECIALIST

OSP LP

Palatine, IL • On-site

$18.50 - $25.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description


About AmeriNat

AmeriNat is a nationally recognized provider of loan servicing, asset management, compliance monitoring, and related administrative services supporting affordable housing, economic development, and community investment programs. For over 50 years, AmeriNat has partnered with state and local governments, nonprofit organizations, financial institutions, and private investors to administer complex portfolios throughout the United States. Today, AmeriNat services approximately $13 billion in loans and supports more than 300 clients nationwide through a team of more than 100 professionals dedicated to delivering exceptional service, operational excellence, and innovative solutions. AmeriNat’s client-centric culture, commitment extensively to affordable housing and economic development, and reputation for exceptionally good servicing make it a unique and rewarding place to build a career.

Primary Position Objective

The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and delinquency resolution activities. The position primarily manages delinquent accounts through approximately 90 days delinquent and coordinates referral of appropriate accounts to the Loss Mitigation department when additional assistance options may be beneficial.

Major Duties and Responsibilities
  • Contact borrowers regarding past due mortgage payments through inbound and outbound communications.
  • Manage assigned delinquency queues and collection activities within established service standards.
  • Discuss account status, payment history, delinquency causes, and available resolution options with borrowers.
  • Collect payments and document payment commitments, borrower intentions, and account activity within servicing systems.
  • Negotiate payment arrangements and delinquency resolution options consistent with established procedures and servicing requirements.
  • Research account activity, payment history, correspondence, and servicing records to support collection efforts and borrower inquiries.
  • Monitor delinquency reports, queues, worklists, and exception items requiring follow-up.
  • Identify borrowers who may benefit from loss mitigation assistance and facilitate referral to the Loss Mitigation department.
  • Respond to borrower inquiries regarding account status, payment options, delinquency status, and general servicing questions.
  • Coordinate with internal departments to resolve account issues and support borrower assistance efforts.
  • Utilize servicing systems, dialer platforms, workflow tools, reporting applications, and technology solutions to manage responsibilities efficiently.
  • Assist with testing activities, procedure updates, process improvements, and special projects as assigned.
Additional Expectations
  • Deliver exceptional customer service that reflects AmeriNat's commitment to maintaining industry-leading borrower and client satisfaction.
  • Approach borrower interactions with professionalism, empathy, active listening, and a solution-oriented mindset.
  • Support AmeriNat's client-centric culture through responsiveness, accuracy, transparency, and service quality.
  • Treat borrowers with dignity and respect while maintaining accountability for collection objectives.
  • Participate as an active team member and support department objectives.
  • Communicate effectively and professionally in verbal and written interactions.
  • Share constructive feedback and ideas that support continuous improvement.
Supervisory Requirements

None.

Independent Judgment

Exercise sound judgment when researching delinquent accounts, borrower concerns, payment arrangements, and collection-related issues while applying established procedures and escalating unusual situations appropriately.

Requirements & Qualifications
  • Minimum of 12 months of collections, mortgage servicing, financial services, banking operations, call center, customer service, or related experience.
  • Two or more years of collections or mortgage servicing experience preferred.
  • High school diploma or equivalent required; associate degree or higher education preferred.
  • Black Knight MSP experience preferred.
  • Strong customer service, interpersonal communication, listening, and negotiation skills.
  • Ability to follow established procedures, documented workflows, client requirements, investor guidelines, and servicing standards.
  • Working knowledge of Microsoft Outlook, Word, and Excel.
  • Bilingual English/Spanish considered a plus.
Physical Requirements

Sedentary office environment with frequent computer use, communication, repetitive hand motions, and occasional lifting of up to 10 pounds.

This description has been designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary in the future based on new or revised work assigned to this position.

AmeriNat offers a competitive benefits package including 401k; performance incentives; paid medical, life and long-term disability; dental; PTO and holiday pay as well as opportunities for advancement. Dress code is business casual (jeans allowed) and occasional business attire required.

AmeriNat will consider qualified applicants in a manner consistent with local “Fair Chance” ordinances. AmeriNat is an Equal Opportunity Employer.