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Collections Associate Jobs in Mississippi (NOW HIRING)

Vital Care Infusion Services

Collections Associate

Meridian, MS · On-site

$17.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collections Associate is responsible for supporting the timely collection and resolution of outstanding insurance balances to achieve organizational revenue cycle goals. This position performs ...

Vital Care Infusion Services

Collections Associate

Meridian, MS · On-site +1

$17.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collections Associate is responsible for supporting the timely collection and resolution of outstanding insurance balances to achieve organizational revenue cycle goals. This position performs ...

Hubbell Power Systems

Warehouse Associate

Olive Branch, MS · On-site

$14.25 - $17/hr

Warehouse Associate Apply now » Date: Aug 11, 2026 Location: Olive Branch, MS, US, 38654 Company ... collections are completed on the day of despatch • Preparation of despatch documentation and ...

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All JobsCollections Associate JobsCollections Associate Jobs in Mississippi

Collections Associate information

See Mississippi salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collections associate in Mississippi is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.88 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Mississippi?

The most popular types of Collections jobs in Mississippi are:

What cities in Mississippi are hiring for Collections Associate jobs?

Cities in Mississippi with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,677 per year, or $19.6 per hour.

Collections Associate

Vital Care Infusion Services

Meridian, MS • On-site

$17.25 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Recognized as a "Best Place to Work Modern Healthcare" - Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.
Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.
What we offer:
  • Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
  • Paid time off, personal days, and company-paid holidays.
  • Paid Paternal Leave.
  • Volunteerism Days off.
  • Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
  • 401(k) matching and tuition reimbursement.
  • Employee assistance programs include mental health, financial and legal.
  • Rewards programs offered by our medical carrier.
  • Professional development and growth opportunities.
  • Employee Referral Program.

Job Summary:
The Collections Associate is responsible for supporting the timely collection and resolution of outstanding insurance balances to achieve organizational revenue cycle goals. This position performs account follow-up activities, front-end claim rejection resolution, supplemental payer claims billing, short-payment analysis, and review of Tier 4, Tier 5, and Tier 6 accounts. The Collections Associate plays a critical role in maintaining healthy accounts receivable, improving cash flow, reducing aging balances, and ensuring a positive financial experience for patients and payer partners. This position is initially office-based. Employees who consistently meet productivity, quality, attendance, and performance expectations may be considered for a remote work opportunity after 120 days.
Duties/Responsibilities:
  • Review and work Tier 4, Tier 5, and Tier 6 account inventories.
  • Manage assigned accounts receivable inventory and perform timely follow-up on outstanding insurance balances.
  • Contact insurance companies and other responsible parties to resolve unpaid, underpaid, or denied claims.
  • Research and resolve claim rejections, account discrepancies, denials, underpayments, payment variances, and billing issues.
  • Review payer contracts, remittance advice, EOBs, and claim histories
  • Submit appeals, reconsiderations, corrected claims, and supporting documentation as necessary to secure reimbursement., if necessary
  • to identify reimbursement opportunities.
  • Perform front-end claim rejection review and resolution activities.
  • Process supplemental payer billing and follow-up activities.
  • Maintain complete and accurate documentation within the patient accounting system.
  • Collaborate with Franchise, Intake, Authorization, Billing, Posting, and other internal teams.
  • Ensure compliance with HIPAA, payer requirements, and company policies.
  • Meet or exceed productivity, quality, collection, and aging reduction goals.
  • Participate in process improvement initiatives.
  • Perform other duties as assigned.
  • After 120 days, remote work may be considered based on performance, productivity, quality standards, attendance, and business needs.

Required Skills/Abilities:
  • Excellent communication skills: listening, speaking, understanding, and writing English
  • Proficient typing and computer skills to accurately process orders and tickets
  • Strong organizational skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation.
  • Proven knowledge and skill in utilizing the MS Office suite of software
  • Disciplined work ethic with the ability to work remotely with little direct supervision and meet production and quality targets

Education and Experience:
  • High School Diploma or GED.
  • Minimum one (1) year of healthcare revenue cycle, medical billing, collections, accounts receivable, or customer service experience.
  • Working knowledge of healthcare reimbursement methodologies and payer processes.
  • Previous remote work experience is a plus but not required.

Physical Requirements:
  • Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
  • Keyboarding: Frequent use of a keyboard for typing and data entry.
  • Reaching: Occasionally reaching for items such as files, documents, or office supplies.
  • Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
  • Visual Acuity: Good vision for reading documents, computer screens, and other detailed work

Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.

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