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Collections Assistant Manager Jobs in Kansas (NOW HIRING)

Envolve

Leasing Consultant

Kansas City, KS · On-site

$16 - $18.75/hr

Responsibilities include assist Community Manager in rent collection, assist resident with ... Assists with resident renewal paperwork and rent collections. * Distribute non-payment notices to ...

Horizons East

Assistant Community Manager

Wichita, KS · On-site

$22 - $24/hr

... renewals, collections, and adheres to the operating budget. With the primary objectives of ... Review and verify monthly market survey. * Assist Community Manager with resident retention renewal ...

Mission Health

Business Office Manager

Smith Center, KS · On-site

$22 - $24/hr

The primary responsibilities are maintaining daily census, billing and cash collections, payroll ... * Assist with select onboarding duties for new employees QUALIFICATIONS FOR BUSINESS OFFICE MANAGER

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Collections Assistant Manager information

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Kansas are hiring for Collections Assistant Manager jobs?

Cities in Kansas with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Leasing Consultant

Kansas City, KS • On-site

Envolve
See more jobs at Envolveexternal

$16 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

We are a company who owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.
Currently, we are searching for a full time leasing consultant to work at Forest Glenn Apartment Community in Kansas City, Kansas.
Duties:
  • Responsibilities include assist Community Manager in rent collection, assist resident with inspection of their new home, and assist manager in implementation of resident renewal and retention programs.
  • Maintain a current and up-to-date knowledge of surrounding markets and complete weekly traffic reports as required.
  • Inspect community common areas, units, and grounds on a regular basis.
  • Inputs daily resident information in relation to walk-in traffic, move-ins and move-outs.
  • Assist in maintaining resident files.
  • Assists with resident renewal paperwork and rent collections.
  • Distribute non-payment notices to delinquent residents.

Qualifications:
  • Complete knowledge of lease agreements is required.
  • Excellent written communication skills with special attention to details needed.
  • Successful candidate must have strong organizational skills along with the ability to prioritize multiple deadlines.
  • Leasing experience is preferred.
  • Must have working knowledge of computers and computer programs such as word and excel.
  • Basic office skills such as faxing, typing, and filing is a must.
  • Background Screening and Drug Test Required

Full Time Employee Benefits: Medical, Dental, and Vision Insurance, Short Term and Long Term Disability Plans • Company Paid Life Insurance • Apartment Discounts • 401k Plan • Paid Holidays • Paid Time Off
EEO: M/F/D/V
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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