ZipRecruiter

Log In

1

Collections Assistant Manager Jobs in Georgia (NOW HIRING)

Rent-A-Center

Assistant Manager - Credit

Columbus, GA · On-site

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Columbus, GA · On-site

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Mableton, GA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Columbus, GA

$15.30 - $18/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Arclin

Senior Collections Analyst

Alpharetta, GA

Manage an assigned portfolio of strategic customer accounts and monitor outstanding balances ... Perform collections analysis to identify trends and gaps. * Assist AR leadership with documentation ...

New

ASAP Personnel

Assistant property manager

Atlanta, GA · On-site

$20/hr

Key Responsibilities * Assist with rent collections and delinquency management. * Process notices, renewals, and resident account updates. * Support leasing operations and occupancy goals. * Maintain ...

Arclin

Senior Collections Analyst

Alpharetta, GA · On-site

Manage an assigned portfolio of strategic customer accounts and monitor outstanding balances ... Perform collections analysis to identify trends and gaps. * Assist AR leadership with documentation ...

New

QUIKRETE Companies

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

Prepare Monthly Receivable Review by Business Unit reports. * Assist with Year-End Receivable ... Strong organizational and time-management skills. * Experience using Microsoft Office applications ...

Lion Real Estate Group

Assistant Community Manager

Atlanta, GA · On-site

$18.25 - $22/hr

Build strong relationships with residents and deliver exceptional customer service * Assist with rent collections, delinquency management, payment plans, and resident communications * Support leasing ...

City Thrift

Local Route Driver

Marietta, GA

$17.50 - $22.75/hr

Non-Exempt Reports to: Collection Manager/Store Manager Job overview: Looking for motivated ... Help build, sustain, maintain donation box sites and routes for donation collections * Assist in ...

The LaSalle Group

Collections Specialist

Alpharetta, GA · On-site

$20 - $25/hr

... Manager and escalate as needed in a timely manner * Research billing history of accounts to assist ... collections experience (no B2C or credit-only backgrounds) * Strong Excel skills, including ...

previous page

Showing results 41-60

All JobsCollections JobsCollections Assistant Manager JobsCollections Assistant Manager Jobs in Georgia

Collections Assistant Manager information

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Georgia are hiring for Collections Assistant Manager jobs?

Cities in Georgia with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Revenue Collector

Americus, GA

City of Americus
201 - 500 employees
Learn more about City of Americusexternal

$38K/yr

Full-time

Re-posted 9 days ago

Job description

Description The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection activities for utility billing collections, both in-house accounts and coordinate collections with our outside agency. Examples of Duties *The functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Serves as primary back up manager for Customer Service Administrator. Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer accounts to included hand billed gas customers and misc. water & sewer billings.

Monitors aging utility accounts for collection purposes. Communicates with citizens and businesses and oversees debt collection for past due accounts. Participates in the debt collection, receipt and recording of utility revenues; ensuring collection and accountability of utility revenue; preparing and maintaining appropriate records and files.

Prepares reconciliation of receivable sub ledger to the fund ledger; prints customer statements, reviews delinquent utility accounts, communicates with customers regarding delinquent utility accounts via mail to include delinquent letters and telephone. Prepares and distributes various activity reports including debt collection & cash collections. Assist Customer Service Representatives in frontline service to customers who call or visit the Finance Department.

Performs related work as assigned. Typical Qualifications Education: Requires a bachelor's degree in business, Finance, Accounting, or closely related field. Experience: Requires two years' experience in government accounting, finance, or closely related experience.

Supplemental Information Special Certifications and Licenses Required Certifications and Licenses Valid in the State of Georgia. None. Physical Demand *Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Sedentary Work - Involves lifting no more than 10 pounds at a time, and occasionally carrying objects weighing up to 5 pounds. Work Environment (Unavoidable Hazards) *Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None.

Americans with Disabilities Act Compliance The City of Americus is an Equal Opportunity Employer. ADA requires the city of Americus to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Apply