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Collections Assistant Manager Jobs in Arizona (NOW HIRING)

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

In the Role: * Assist customers with all financial servicing needs through both inbound and ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

TERRACON

Billing/Collections Representative

Tempe, AZ · On-site

$17.50 - $24/hr

... management and retention. Billing * Assist Regional Finance team members with maintaining billing ... Collections * Under immediate supervision, perform routine collections efforts which could include ...

TERRACON

Billing/Collections Representative

Tempe, AZ · On-site

$17.75 - $24.25/hr

... management and retention. Billing * Assist Regional Finance team members with maintaining billing ... Collections * Under immediate supervision, perform routine collections efforts which could include ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

Counsel customers to assist in finding funds to bring account current * Generate and respond to ... Manage to collection objectives using a high degree of professionalism and persuasiveness * Make ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

Counsel customers to assist in finding funds to bring account current * Generate and respond to ... Manage to collection objectives using a high degree of professionalism and persuasiveness * Make ...

Adecco

Call Center Collections Specialist

Tempe, AZ · On-site

$22/hr

Place or receive calls in priority order as established by management. Negotiate payment ... Determine cause of delinquency and best course of action to assist delinquent customer. * Document ...

ASK Consulting

RAC Collections Agent - TX/AZ

Tempe, AZ · On-site

$19/hr

Place or receive calls in priority order as established by management. * Negotiate payment ... Determine the cause of delinquency and the best course of action to assist delinquent customers.

New

Wells Fargo

Commercial Collections Representative

Chandler, AZ · Hybrid

$16.75 - $21.75/hr

Monitor portfolio for policy compliance and adherence to risk ratings * Assist in the training of ... Participate in conducting issue specific training in conjunction with Manager * Utilize a high ...

RPM Living

Assistant Community Manager

Phoenix, AZ · On-site

$17.25 - $21/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Waddell, AZ · On-site

$18.50 - $22.50/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Waddell, AZ · On-site

$18.50 - $22.50/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Phoenix, AZ

$17.25 - $21/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Phoenix, AZ · On-site

$17.25 - $21/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Phoenix, AZ · On-site

$17.25 - $21/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

RPM Living

Assistant Community Manager

Waddell, AZ

$18.50 - $22.50/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... * Assist in maintaining an active and effective social media presence for the property to enhance ...

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Collections Assistant Manager information

See Arizona salary details

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How much do collections assistant manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections assistant manager in Arizona is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.49 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Arizona are hiring for Collections Assistant Manager jobs?

Cities in Arizona with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Collections Specialist

Tempe, AZ • On-site

OneMain Financial
Finance and Insurance • 5 - 10K employees
Learn more about OneMain Financialexternal

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

OneMain Financial rating

7.5

Company rating: 7.5 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
  • Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
  • Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
  • Negotiate with customers to resolve account matters, following all applicable laws, policies, and proceduresincluding compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
  • Maintain and note all appropriate information and documentation on customer and account status
  • Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
  • High School Diploma or GED
  • Proficiency in utilizing multiple tools/systems simultaneously
  • Skilled at achieving and exceeding goals
Preferred
  • Experience working in customer service, collections or call center environments
  • Bilingual: Spanish
Work Schedule:
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Training Schedule:
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
Location: Onsite - Tempe, AZ
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee#OMHTF

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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