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Collections Assistant Manager Jobs in Arizona (NOW HIRING)

Aveanna Healthcare

Collections Specialist

Chandler, AZ · On-site

$19/hr

We are looking for someone who can confidently manage accounts, research denials, and convert them ... Highly detail-oriented to assist with billing efforts, eliminate denials, and keep payer rules up ...

ASK Consulting

Collections Agent

Tempe, AZ · On-site

... established by management. Negotiate payment arrangements with clients to cure delinquency ... assist delinquent customer. • Document all collection efforts for each assigned account in ...

New

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Investigate and resolve denied, rejected, or underpaid claims with Medicaid, managed care ... standards * Assist with patient account inquiries and payment arrangements as needed * Maintain ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Investigate and resolve denied, rejected, or underpaid claims with Medicaid, managed care ... standards * Assist with patient account inquiries and payment arrangements as needed * Maintain ...

Chamberlin & Associates

Assistant Manager

Phoenix, AZ · On-site

$24 - $25/hr

Property Manager FLSA: Non-Exempt POSITION OVERVIEW The Assistant Property Manager supports the ... Experience processing rent collections, delinquency follow-up, or financial reporting in a ...

Chamberlin & Associates

Assistant Manager

Tempe, AZ · On-site

$25 - $26/hr

Property Manager FLSA: Non-Exempt POSITION OVERVIEW The Assistant Property Manager supports the ... Experience processing rent collections, delinquency follow-up, or financial reporting in a ...

New

Chamberlin & Associates

Assistant Manager

Phoenix, AZ · On-site

$24 - $25/hr

Property Manager FLSA: Non-Exempt POSITION OVERVIEWThe Assistant Property Manager supports the ... PreferredExperience processing rent collections, delinquency follow-up, or financial reporting in a ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18.75 - $25.25/hr

Counsel customers to assist in finding funds to bring account current * Generate and respond to ... Manage to collection objectives using a high degree of professionalism and persuasiveness * Make ...

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Collections Assistant Manager information

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How much do collections assistant manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections assistant manager in Arizona is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.49 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities in Arizona are hiring for Collections Assistant Manager jobs?

Cities in Arizona with the most Collections Assistant Manager job openings:

Collections Assistant Manager jobs near you

Billing and Collections Assistant

Phoenix, AZ • On-site

Evolution Restoration and Renovation
See more jobs at Evolution Restoration and Renovationexternal

$20 - $25/hr

Part-time

Re-posted 6 days ago

Job description

JOB TITLE: Billing and Collections Assistant

OVERVIEW: Evolution Restoration & Renovation is a Phoenix-based restoration and reconstruction company. We are looking for a detail-oriented Billing and Collections Specialist to join our team part-time, with the potential to grow into a full-time role as our volume increases.

In this role, you will manage the company's invoicing processes, track client accounts, issue accurate statements, and process payments. You will ensure financial records are precise, resolve billing discrepancies, and handle customer inquiries — all while maintaining steady cash flow and upholding client confidentiality.

You will work directly in Zoho CRM and QuickBooks to manage invoicing, track open balances, and follow up with customers and adjusters on outstanding accounts. If you are organized, great on the phone, and comfortable working with numbers — we want to hear from you.

Website: https://evorestore.com

LOCATION: In-Person / Phoenix, AZ

SCHEDULE: Part-Time: Monday through Friday, 4 hours per day (7 AM–11 AM, 8 AM–Noon, or  12PM-4PM)

TYPE: Part-Time with potential to grow into Full-Time as volume increases

PAY: Hourly — TBD based on experience (starting at $20/hour minimum)

PROBATIONARY PERIOD: 90 days



KEY RESPONSIBILITIES

  • Review all active jobs in Zoho CRM daily and identify what needs to be invoiced and what needs follow-up
  • Create and send invoices to customers in QuickBooks
  • Track client accounts and issue accurate billing statements
  • Process payments and maintain precise financial records
  • Resolve billing discrepancies quickly and professionally
  • Follow up with customers and insurance adjusters on outstanding balances
  • Handle customer billing inquiries while maintaining confidentiality
  • Log notes after every call or follow-up action
  • Work closely with the team to keep billing and collections current



WHAT WE ARE LOOKING FOR

  • QuickBooks experience — required
  • Background in construction or restoration billing — preferred but not required, we will train the right person
  • Great on the phone — polite, professional, and persistent
  • Bilingual (English/Spanish) — preferred
  • Strong attention to detail and good with numbers
  • No degree required
  • Self-starter who can work independently and stay organized
  • Looking for a long-term opportunity



COMPENSATION AND SCHEDULE DETAILS

  • Hourly pay starting at $20/hour
  • 90-day probationary period
  • Part-time to start — 4 hours per day, Monday through Friday
  • This is an hourly position: weekends and holidays are not paid if not worked
  • No overtime



WHY JOIN US

  • Consistent, predictable schedule — same hours every day
  • Opportunity to grow into full-time as the company grows
  • Work directly with ownership and operations
  • Supportive team environment


Company Description

Evolution Restoration & Renovation stands out with its deep-rooted expertise in restoration services. Our founder has been a prominent figure in the industry since 1997, guiding our team to excel in water mitigation, asbestos abatement, mold remediation, fire damage mitigation, and restoration. What sets us apart is our rich history in the industry, including our unique role in training a significant portion of Arizona’s asbestos workforce. This extensive experience and dedication to customer service shape our approach to every project, ensuring professionalism and quality.