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Collections Analyst Jobs in Connecticut (NOW HIRING)

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer ...

The Whiteside Agency

Credit Analyst

Hartford, CT

$99K - $163K/yr

... billing and collections, and management - regarding credit risk, account documentation, and ... Strong analytical and quantitative skills with the ability to balance timeliness and accuracy.

Travelers Companies (Import)

Credit Analyst

Hartford, CT · On-site

$99K - $163K/yr

... billing and collections, and management - regarding credit risk, account documentation, and ... Strong analytical and quantitative skills with the ability to balance timeliness and accuracy.

PartnerRe

Insurance Operations Analyst

Stamford, CT · On-site

... collections at the policy/transaction level, and recommending process changes as warranted for continuous improvement. About the role: * Analyze MGA data and document reporting timeliness and quality ...

PartnerRE Ltd.

Insurance Operations Analyst

Stamford, CT · Hybrid

... collections at the policy/transaction level, and recommending process changes as warranted for continuous improvement. About the role: * Analyze MGA data and document reporting timeliness and quality ...

TRUMPF Group

Credit and Collections Specialist

Farmington, CT · On-site

$23 - $30.75/hr

Perform credit analysis of new and existing customers. * Timely identification / escalation of ... Minimum 5 years B2B Credit Management and Collections experience preferred, with experience in a ...

TRUMPF

Credit and Collections Specialist

Farmington, CT

$23 - $30.75/hr

Perform credit analysis of new and existing customers. * Timely identification / escalation of ... Minimum 5 years B2B Credit Management and Collections experience preferred, with experience in a ...

Priceline

Senior Analyst, Order to Cash

Norwalk, CT · Hybrid

$88K - $116K/yr

The Analyst will partner with Fintech, GL, RevOps , FinOps and Compliance to ensure that ... collections), answering inquiries, resolving issues, and providing status updates to business ...

Priceline.com LLC

Senior Analyst, Order to Cash

Norwalk, CT · Hybrid

$88K - $116K/yr

The Analyst will partner with Fintech, GL, RevOps , FinOps and Compliance to ensure that ... collections), answering inquiries, resolving issues, and providing status updates to business ...

Harris Beach PLLC

Litigation Support Analyst

Stamford, CT · On-site

$28.85 - $38.47/hr

Strong analytical skills and the ability to multi-task * Excellent communication and client service ... Coordinate and execute data collections from various sources, including email, network shares ...

Gold Star Foods

Accounts Receivable

Wallingford, CT · On-site

$19 - $24/hr

Hands on knowledge of customer cash application, and collections. Analytical and problem-solving experience and ability. * Proficient with Microsoft Office (Excel, Word) EDUCATION/EXPIRENCE: * High ...

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Showing results 21-40

All JobsCollections Analyst JobsCollections Analyst Jobs in Connecticut

Collections Analyst information

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$13

$22

$37

How much do collections analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collections analyst in Connecticut is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.90 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.

What are popular job titles related to Collections Analyst jobs in Connecticut?

For Collections Analyst jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Analyst jobs in Connecticut look for?

The top searched job categories for Collections Analyst jobs in Connecticut are:

Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 6% Part Time, 2% Temporary, and 7% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $46,229 per year, or $22.2 per hour.

Collection Specialist

Maplewood Senior Living

Westport, CT • On-site

$19.25 - $26.25/hr

Full-time

Re-posted 7 days ago

Maplewood Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Reports To: Revenue Accounting Manager
Summary: We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer service skills with disciplined follow-through: you'll be the friendly first point of contact for billing questions, outreach on past-due balances, and long-term care insurance documentation. Experience in senior living, assisted living, or residential housing is a strong plus, as familiarity with resident billing cycles and payer sources helps this role succeed from day one.
Essential Functions
  • Billing support: Serve as a knowledgeable, patient resource for general billing questions from residents, families, responsible parties, and internal staff-explaining charges, statements, and payment options clearly and compassionately.
  • Courtesy outreach: Conduct proactive, professional outreach on late and past-due payments, working with account holders to resolve balances while preserving positive relationships.
  • Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as needed.
  • Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with carriers to ensure timely reimbursement and accurate account posting.
  • Account maintenance: Reconcile accounts, apply payments and adjustments accurately, and maintain thorough, up-to-date records of all collection activity and communications.
  • Reporting: Monitor AR aging, flag at-risk accounts, and provide regular status updates to management on collections performance and outstanding balances.
  • Cross-functional coordination: Partner with billing, executive directors at each building, and finance teams to resolve discrepancies and ensure billing accuracy.

Qualifications
Required
  • 3+ years of relevant experience in collections and billing.
  • Demonstrated ability to handle sensitive financial conversations with professionalism, empathy, and tact.
  • Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines simultaneously.
  • Proficiency with billing/AR software and standard office applications (e.g., Excel).
  • Clear written and verbal communication skills.

Preferred
  • Experience in senior living, assisted living, skilled nursing, or residential housing.
  • Familiarity with long-term care insurance claims and documentation.
  • Understanding of multiple payer sources and resident billing cycles.
  • Experience with Yardi, PCC, or similar ERPs.

Key Competencies
  • Balances persistence with empathy when pursuing payment.
  • Comfortable working with residents, families, and responsible parties who may be navigating difficult circumstances.
  • Self-directed and reliable in following up on open items and deadlines.
  • Discreet and trustworthy when handling confidential financial and health-related information.

Team and Reporting Structure
  • Reports to: Revenue Accounting Manager
  • Works alongside: Billing Specialist and Senior Revenue Accountant

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Maplewood Senior Living employees say

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About Maplewood Senior Living

Sourced by ZipRecruiter

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider with locations in CT, MA, and OH, and new communities soon to open in NY and NJ. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Westport, CT, US

Year founded

2004

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