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Collections Analyst Jobs in Connecticut (NOW HIRING)

Executive Alliance

Collections Specialist

Westport, CT · On-site

$55K - $63K/yr

Strong working knowledge of Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data analysis. * Experience managing high-volume customer accounts and collections. * Excellent ...

SERVPRO of Stamford

Be Seen First

Collections Specialist

Norwalk, CT · On-site

$25 - $31/hr

In this role, you will analyze customer accounts and execute effective strategies to recover ... Collections Strategy & Prioritization: Develop, implement, and continuously optimize aggressive ...

Robert Half

Collections Specialist

Stratford, CT · On-site

$23 - $27/hr

Position Overview A growing HVAC company in Stratford, CT is seeking a motivated and detail-oriented Collections Specialist to join its accounting team. This role is responsible for managing customer ...

USA Waste & Recycling

Collections Representative

Enfield, CT · On-site

$17.25 - $22.25/hr

Collections Representative USA Waste and Recycling USA Waste and Recycling, Inc Position Summary: The Collections Representative is responsible for collaborating with existing customers on solutions ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

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All JobsCollections Analyst JobsCollections Analyst Jobs in Connecticut

Collections Analyst information

See Connecticut salary details

$13

$22

$37

How much do collections analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections analyst in Connecticut is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.90 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.
What are popular job titles related to Collections Analyst jobs in Connecticut? For Collections Analyst jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Collections Analyst jobs in Connecticut look for? The top searched job categories for Collections Analyst jobs in Connecticut are:
Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $46,229 per year, or $22.2 per hour.

Business Credit and Collections Analyst (Hybrid Schedule)

Eversource Energy

Windsor, CT • Hybrid

$92K - $102K/yr

Full-time

Posted 2 days ago

New

Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature ofworkand team dynamics. Current guidelines require employees to workat least three days in the office, includingTuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able toworkup to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Provides analyses for data to support decisions andplanningto address customer balances andultimately BadDebtexpense. Responsible for extracting data insights from the customer bill journey through payment, paymentplansand/or write-off for all operating companies.Utilizesdata analytics and working collaboratively with the operational functions, they will assess areas of opportunity and propose process changes that will reduce the risk of write-offs and aged Accounts Receivable. Provides data analysis for regulatory filings and/or responses, projects for system enhancements and collaborates with accounting to provide monthly or annual metrics and analyses toassistwith budget planning.

Essential Functions:

  • Develop complex queries and perform detailed analysis of Customer Information Systems/SAP data to support collections activities, accounts receivable management, and operational decision-making.

  • Investigate, track, and resolve data and system issuesimpactingcollections performance, partnering closely with the IT team and other business stakeholders.

  • Design, develop andmaintaindata management tools, analytical databases, data dictionaries, and documentation.

  • Utilize Power BI to enhance data-driven decision making and implement automation of recurring reports.

  • Monitor and analyze collections performance, and accounts receivables trends, and provide actionable recommendations to improve collections and ensure high quality of service to Eversource customers.

  • Collaborate with various business groups within Eversource to gather requirements and support data requests.

  • Prepare presentations, reports, and analysis on business cases to support strategic initiatives and operational improvements.

  • Reviews policies, procedures and regulatory filings andrecommendchanges to ensure compliance with state and federal regulations.

  • Develop forecasts and analytical models to support Credit and Collections planning, resource allocation, collection strategies, disconnect notices, field orders, and associated costs.

Qualifications:

Technical Knowledge/Skill:

  • Strong experience with data querying, extraction, and manipulation using SQL or similar database query languagesrequired.

  • Experience working with enterprise systems and large-scale databases; SAP experience preferred.

  • Advanced data analysis and reporting skills, including experience working with large, complex datasets from multiple systems and data sources.

  • Analytical skills: ability to translate analytical results into actionable recommendations for improvements.

  • Experience developing andmaintainingdashboards, reports, and visualizations using Power BI or similar business intelligence tools.

  • Familiarity with emerging analytics and Artificial Intelligence (AI) tools, toleverageAI to improve data analysis, reporting efficiency, process automation, and business insights.

  • Experience with statistical analysis,forecastingand predictive modeling is a plus.

Education:

  • Bachelor's degree in computer science, engineering, business relatedfieldor equivalent experience

Experience:

  • Five (5)plusyears of related experienceinData analysis along with theusea variety of skills, including statistical analysis, database design, and communication.

#LI-ES3

#custajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$92,250.00-$102,500.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.


EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor


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