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Collections Analyst Jobs in Connecticut (NOW HIRING)

Executive Alliance

Collections Specialist

Westport, CT

$55K - $63K/yr

Strong working knowledge of Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data analysis. * Experience managing high-volume customer accounts and collections. * Excellent ...

Robert Half

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

Working knowledge of credit and collections processes, including account review and payment follow-up. * Ability to analyze customer payment history and financial information to support credit ...

Robert Half

Collections Specialist

Windsor, CT · On-site

$19 - $22/hr

Our client in Windsor, Connecticut is seeking a Collections Specialist for a one-week contract assignment . This short-term opportunity is ideal for a detail-oriented professional with strong ...

USA Waste & Recycling

Collections Representative

Enfield, CT

$17.25 - $22.25/hr

Collections Representative USA Waste and Recycling USA Waste and Recycling, Inc Position Summary: The Collections Representative is responsible for collaborating with existing customers on solutions ...

Webster Bank

Associate, Collections

Southington, CT · On-site

$20 - $23/hr

Discuss or recommend alternate options for resolving the Delinquency through Loss Mitigation as defined in Job Aid 1003.1.4, Collections Chart for Loss Mitigation discussions. * Institute skip ...

UnitedHealth Group

Collections Representative

Hartford, CT · Remote

$18 - $32/hr

Must be 18 years of age OR older * 1+ years of healthcare back-end revenue cycle experience (billing, collections, or A/R) * Experience working with denied healthcare claims * Experience working with ...

Vaco LLC

Cred/Collections Rep

Southington, CT · On-site

$17.25 - $22.25/hr

Credit/Collections Rep 1. Commercial Collections Manage portfolio of approximately 800-1,000 customer accounts Review aging reports daily Conduct collection efforts through phone and email Follow up ...

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How much do collections analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for collections analyst in Connecticut is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.90 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.

What are popular job titles related to Collections Analyst jobs in Connecticut?

For Collections Analyst jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collections Analyst jobs in Connecticut look for?

The top searched job categories for Collections Analyst jobs in Connecticut are:

Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 6% Part Time, 2% Temporary, and 7% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $46,229 per year, or $22.2 per hour.

Business Credit and Collections Analyst (Hybrid Schedule)

Windsor, CT • On-site

Eversource Energy
Utilities • 5 - 10K employees

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Great coworkers

People enjoy working here

Good employer

Learn more about Eversource Energyexternal

$92K - $102K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
Provides analyses for data to support decisions and planning to address customer balances and ultimately Bad Debt expense. Responsible for extracting data insights from the customer bill journey through payment, payment plans and/or write-off for all operating companies. Utilizes data analytics and working collaboratively with the operational functions, they will assess areas of opportunity and propose process changes that will reduce the risk of write-offs and aged Accounts Receivable. Provides data analysis for regulatory filings and/or responses, projects for system enhancements and collaborates with accounting to provide monthly or annual metrics and analyses to assist with budget planning.
Essential Functions:
  • Develop complex queries and perform detailed analysis of Customer Information Systems/SAP data to support collections activities, accounts receivable management, and operational decision-making.

  • Investigate, track, and resolve data and system issues impacting collections performance, partnering closely with the IT team and other business stakeholders.

  • Design, develop and maintain data management tools, analytical databases, data dictionaries, and documentation.

  • Utilize Power BI to enhance data-driven decision making and implement automation of recurring reports.

  • Monitor and analyze collections performance, and accounts receivables trends, and provide actionable recommendations to improve collections and ensure high quality of service to Eversource customers.

  • Collaborate with various business groups within Eversource to gather requirements and support data requests.

  • Prepare presentations, reports, and analysis on business cases to support strategic initiatives and operational improvements.

  • Reviews policies, procedures and regulatory filings and recommend changes to ensure compliance with state and federal regulations.

  • Develop forecasts and analytical models to support Credit and Collections planning, resource allocation, collection strategies, disconnect notices, field orders, and associated costs.

Qualifications:
Technical Knowledge/Skill:
  • Strong experience with data querying, extraction, and manipulation using SQL or similar database query languages required.

  • Experience working with enterprise systems and large-scale databases; SAP experience preferred.

  • Advanced data analysis and reporting skills, including experience working with large, complex datasets from multiple systems and data sources.

  • Analytical skills: ability to translate analytical results into actionable recommendations for improvements.

  • Experience developing and maintaining dashboards, reports, and visualizations using Power BI or similar business intelligence tools.

  • Familiarity with emerging analytics and Artificial Intelligence (AI) tools, to leverage AI to improve data analysis, reporting efficiency, process automation, and business insights.

  • Experience with statistical analysis, forecasting and predictive modeling is a plus.

Education:
  • Bachelor's degree in computer science, engineering, business related field or equivalent experience

Experience:
  • Five (5) plus years of related experience in Data analysis along with the use a variety of skills, including statistical analysis, database design, and communication.

#LI-ES3
#custajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$92,250.00-$102,500.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

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