1

Collections Analyst Jobs in Arizona (NOW HIRING)

Collections Specialist

Scottsdale, AZ

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Job Summary Our client is seeking a Collections Specialist to serve as the first point of contact for clients while supporting billing and collections efforts. This role combines front desk ...

Collections Specialist

Scottsdale, AZ

$18.75 - $25.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Analyze and manipulate data and spreadsheets to reconcile issues and to aid in external and ... on the collections efforts Applies extensive attention to detail to all tasks Toggles between ...

Collections Specialist Int

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Overseeing daily billing and collections activities for maximum efficiency. * Mentoring and ... Conducting root cause analysis for billing errors and implementing solutions. * Managing payer ...

Overseeing daily billing and collections activities for maximum efficiency. * Mentoring and ... Conducting root cause analysis for billing errors and implementing solutions. * Managing payer ...

Showing results 41-60

Collections Analyst information

See Arizona salary details

$13

$21

$36

How much do collections analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collections analyst in Arizona is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.42 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.
What are popular job titles related to Collections Analyst jobs in Arizona? For Collections Analyst jobs in Arizona, the most frequently searched job titles are:
Infographic showing various Collections Analyst job openings in Arizona as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $45,287 per year, or $21.8 per hour.

Collections Specialist

WillScot

Scottsdale, AZ

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


WillScot rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

320th of 536 rated manufacturers


Job description

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.  We are the undisputed leader in providing innovative exible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here.  Build your future with us!

ABOUT THE JOB:

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue resolution to our customers while assertively reducing delinquent receivables.

WHAT YOU'LL BE DOING:
  • Place calls to and receive calls from past due commercial account holders according to established calling guidelines in order to discuss payment arrangements
  • Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer
  • Counsel customers to assist in finding funds to bring account current
  • Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner
  • Respond to all inquiries, redirecting when necessary
  • Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer
  • Manage to collection objectives using a high degree of professionalism and persuasiveness
  • Make recommendation for next steps when accounts becomes un-performing or unresponsive
  • Complete skip tracing when contact with customer ceases
  • Work effectively with salesperson, branch personnel and other team members in reaching resolution of account
  • Work unapplied cash in search of payments
  • This is a team-based role and may assist in supporting the team in other aspects as well as help drive our CompanyAaas Strategies and promote our Mission, Vision and Values. 
EDUCATION AND QUALIFICATIONS:
  • College Degree or equivalent work experience
  • Minimum 5 years prior collections required, preferably in a commercial collection environment, but consideration will be given an applicant with large ticket consumer collection experience
  • Proficiency in Microsoft Office environment, including Word, Excel, Access and PowerPoint with demonstrated accuracy at 35-40 keyboarding speed
  • Excellent verbal and written communication skills
  • High degree of professionalism
  • Attention to detail
  • Keen listening skills and ability to persuade others
  • Ambitious, goal-orientated and self-motivate

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
 

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
 

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.  The more inclusive we are, the stronger we will be!


What WillScot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom