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Collections Admin Assistant Jobs in Wichita, KS (NOW HIRING)

Phlebotomist II

El Dorado, KS · On-site

$16.69/hr

Administer oral solutions according to established training. * Research test/client information and ... Read, understand and comply with departmental policies, protocols and procedures. * Assist with ...

Collections Admin Assistant information

See Wichita, KS salary details

$9

$17

$27

How much do collections admin assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections admin assistant in Wichita, KS is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.62 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are popular job titles related to Collections Admin Assistant jobs in Wichita, KS?

For Collections Admin Assistant jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Collections Admin Assistant jobs in Wichita, KS look for?

The top searched job categories for Collections Admin Assistant jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Collections Admin Assistant jobs?

Cities near Wichita, KS with the most Collections Admin Assistant job openings:

Phlebotomist II

Quest Diagnostics

El Dorado, KS • On-site

$16.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

95th of 121 rated laboratories


Job description


Phlebotomist II - El Dorado, KS, Monday, Wednesday, Friday 8:45 AM to 5:00 PM, Tuesday and Thursday 8:00 AM to 5:00 PM
Pay range: $20.00+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsibilities
Job Accountabilities (Responsibilities)
  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
  • Administer oral solutions according to established training.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
  • Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
  • Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
  • Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
  • Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
  • Read, understand and comply with departmental policies, protocols and procedures.
  • Assist with compilation and submission of statistics and data when required.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete online and in person training courses timely.

Qualifications
Required Work Experience:
  • Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
  • Keyboard/data entry experience.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.

Required Education
  • High school diploma or equivalent.
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

The position requires the ability to effectively communicate in English.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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