Collections Specialist
Windsor, CT · On-site
$19 - $22/hr
Review aging reports and follow up on outstanding accounts * Document collection activity and ... Ability to work independently and manage priorities in a fast-paced environment
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Collections Specialist
Windsor, CT · On-site
$19 - $22/hr
Review aging reports and follow up on outstanding accounts * Document collection activity and ... Ability to work independently and manage priorities in a fast-paced environment
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Billing & Administrative Specialist
Manchester, CT · On-site
$50K - $60K/yr
Handle collections account management by following up on overdue invoices and maintaining positive client relationships through professional communication. * Perform data entry with precision and ...
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Billing & Administrative Specialist
Manchester, CT · On-site
$50K - $60K/yr
Handle collections account management by following up on overdue invoices and maintaining positive client relationships through professional communication. * Perform data entry with precision and ...
New
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager - Transportation
Hartford, CT · On-site
$70K - $90K/yr
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager - Transportation
Hartford, CT · On-site
$70K - $90K/yr
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Collections Specialist
Springfield, MA · On-site
$52K - $63K/yr
Develop policy and procedure changes, as needed, to leadership. • Review and recommend accounts ... staff, management, regulators, auditors, the board of directors and members. * High level of ...
Collections Specialist
Springfield, MA · On-site
$52K - $63K/yr
Develop policy and procedure changes, as needed, to leadership. • Review and recommend accounts ... staff, management, regulators, auditors, the board of directors and members. * High level of ...
Account Manager - Large & Complex Risk
East Longmeadow, MA · On-site
$58K - $120K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Large & Complex Risk
East Longmeadow, MA · On-site
$58K - $120K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Client Advisory Team
South Hadley, MA · On-site
$55K - $106K/yr
Account Manager for Personal Lines Team We are looking for an Account Manager to join our Personal ... May handle collections of premiums due. * Conduct business in a manner that demonstrates an ...
Account Manager - Client Advisory Team
South Hadley, MA · On-site
$55K - $106K/yr
Account Manager for Personal Lines Team We are looking for an Account Manager to join our Personal ... May handle collections of premiums due. * Conduct business in a manner that demonstrates an ...
Account Manager - Client Advisory Team
Spencer, MA · On-site
$55K - $65K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
Spencer, MA · On-site
$55K - $65K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
South Hadley, MA · Hybrid
$55K - $106K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
South Hadley, MA · Hybrid
$55K - $106K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
Spencer, MA · Hybrid
$55K - $65K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
Spencer, MA · Hybrid
$55K - $65K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
South Hadley, MA · On-site
$55K - $106K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Account Manager - Client Advisory Team
South Hadley, MA · On-site
$55K - $106K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...
Collections Representative
Enfield, CT · On-site
$24 - $26/hr
... accounts receivable, and Management. * Participate in backup coverage for residential collections ... and when others are out of the office. * Prepare weekly collection reports for the Credit Manager.
Collections Representative
Enfield, CT · On-site
$24 - $26/hr
... accounts receivable, and Management. * Participate in backup coverage for residential collections ... and when others are out of the office. * Prepare weekly collection reports for the Credit Manager.
Collections Representative
Enfield, CT · On-site
$24 - $26/hr
The Collections Representative is responsible for collaborating with existing customers on ... Billing, accounts receivable, and Management.Participate in backup coverage for residential ...
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Collections Representative
Enfield, CT · On-site
$24 - $26/hr
The Collections Representative is responsible for collaborating with existing customers on ... Billing, accounts receivable, and Management.Participate in backup coverage for residential ...
Collections Representative
Enfield, CT · On-site
$17.25 - $22.25/hr
... accounts receivable, and Management. * Participate in backup coverage for residential collections ... and when others are out of the office. * Prepare weekly collection reports for the Credit Manager.
Collections Representative
Enfield, CT · On-site
$17.25 - $22.25/hr
... accounts receivable, and Management. * Participate in backup coverage for residential collections ... and when others are out of the office. * Prepare weekly collection reports for the Credit Manager.
Senior Account Manager - Commercial Lines
West Hartford, CT · On-site
$85K - $125K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Senior Account Manager - Commercial Lines
West Hartford, CT · On-site
$85K - $125K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Senior Account Manager - Commercial Lines
Hartford, CT · On-site
$85K - $125K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Senior Account Manager - Commercial Lines
Hartford, CT · On-site
$85K - $125K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Commercial Lines
Hartford, CT · On-site
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Commercial Lines
Hartford, CT · On-site
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Commercial Lines
West Hartford, CT · On-site
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Commercial Lines
West Hartford, CT · On-site
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager / IDD / Long-Term Care Pharmacy
Hartford, CT · On-site
$75K/yr
Works with the Director, Account Management in developing strategies that result in retention of ... Works with other disciplines (billing, credit/collections, contracting, and marketing) to assure ...
Account Manager / IDD / Long-Term Care Pharmacy
Hartford, CT · On-site
$75K/yr
Works with the Director, Account Management in developing strategies that result in retention of ... Works with other disciplines (billing, credit/collections, contracting, and marketing) to assure ...
Account Manager - Commercial Lines
West Hartford, CT · Hybrid
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Account Manager - Commercial Lines
West Hartford, CT · Hybrid
$75K - $105K/yr
May handle collections of premiums due. * Conduct business in a manner that demonstrates an ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...
Collections Account Manager information
See Springfield, MA salary details
$30.1K - $37.2K
5% of jobs
$37.2K - $44.2K
11% of jobs
$48.5K is the 25th percentile. Wages below this are outliers.
$44.2K - $51.3K
15% of jobs
$51.3K - $58.4K
14% of jobs
The median wage is $61.1K / yr.
$58.4K - $65.5K
14% of jobs
$65.5K - $72.6K
12% of jobs
$76.6K is the 75th percentile. Wages above this are outliers.
$72.6K - $79.7K
9% of jobs
$79.7K - $86.8K
7% of jobs
$86.8K - $93.9K
6% of jobs
$93.9K - $100.9K
4% of jobs
$100.9K - $108K
3% of jobs
$30.1K
$67.1K
$108K
How much do collections account manager jobs pay per year?
As of Aug 31, 2026, the average yearly pay for collections account manager in Springfield, MA is $67,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $80,000.00 per year, depending on experience, location, and employer.
What is a collections account manager?
Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.
What are the key skills and qualifications needed to thrive as a collections account manager?
To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.
How does a collections account manager typically collaborate with other departments to resolve overdue accounts?
Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What is the difference between Collections Account Manager vs Collections Specialist?
| Aspect | Collections Account Manager | Collections Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, sometimes a degree in finance or business | Often requires similar experience or certifications in collections or credit management |
| Work Environment | Manages accounts, coordinates with clients, and oversees collection strategies | Handles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures |
| Employer & Industry Usage | Used in financial services, banking, and credit companies | Common in similar industries, often as entry to mid-level roles |
The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.
Is a collections account manager a stressful job?
A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.
What does a collections account manager do?
A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.
What job categories do people searching Collections Account Manager jobs in Springfield, MA look for?
The top searched job categories for Collections Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Collections Account Manager jobs?
Cities near Springfield, MA with the most Collections Account Manager job openings:
Job description
Our client in Windsor, Connecticut is seeking a Collections Specialist for a one-week contract assignment. This short-term opportunity is ideal for a detail-oriented professional with strong communication skills and prior experience in accounts receivable or collections.
Key Responsibilities:
- Contact customers regarding past-due balances in a professional and timely manner
- Review aging reports and follow up on outstanding accounts
- Document collection activity and payment arrangements accurately
- Resolve billing issues and discrepancies by working with internal teams and customers
- Maintain strong customer relationships while supporting collection goals
- Assist with additional accounts receivable and administrative tasks as needed
- Previous experience in collections, accounts receivable, or a related accounting support role
- Strong written and verbal communication skills
- High attention to detail and strong organizational abilities
- Proficiency with Microsoft Excel and accounting systems
- Ability to work independently and manage priorities in a fast-paced environment
About Robert Half
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
San Ramon, CA, US
Year founded
1948