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Collections Account Manager Jobs in Sandy, UT (NOW HIRING)

Manage a high volume of accounts while prioritizing workload effectively. * Work independently to meet performance and productivity goals. Qualifications * Previous experience in collections, banking ...

Manage a high volume of accounts while prioritizing workload effectively. * Work independently to meet performance and productivity goals. Qualifications * Previous experience in collections, banking ...

THE ROLE Collections is where cash flow becomes real - where the numbers on a report turn into ... Hands-on comfort navigating SAP (or a similar ERP) to manage accounts, track payment status, and ...

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ... Monitors assigned accounts and keeps management informed of portfolio status, trends, and potential ...

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ... Monitors assigned accounts and keeps management informed of portfolio status, trends, and potential ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Showing results 21-40

Collections Account Manager information

See Sandy, UT salary details

$28K

$62.6K

$100.8K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Sandy, UT is $62,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $74,600.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Sandy, UT?

For Collections Account Manager jobs in Sandy, UT, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Sandy, UT look for?

The top searched job categories for Collections Account Manager jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Collections Account Manager jobs?

Cities near Sandy, UT with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Sandy, UT as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,542 per year, or $30.1 per hour.

Account Solutions Specialist- HiFi Collections

Regions Bank

Salt Lake City, UT • On-site

$37K - $44K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Regions Bank rating

8.2

Company rating: 8.2 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks


Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Account Solutions Specialist conducts inbound and outbound calls to resolve the delinquency status of past due customer accounts. Typically, this role works early-stage collections.
Primary Responsibilities

  • Calls customers about early delinquency account statuses
  • Works with customers to resolve account delinquency status while minimizing company interest losses
  • Implements repayment plans as necessary and collects delinquent payments
  • Ensures that files and paperwork are properly and accurately completed
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May contact outside parties to collect or clarify documentation
This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
  • High School Diploma or GED
  • One (1) year of collections, customer service, call center, banking or related work experience
Preferences
  • Collections or outside agency experience
  • Financial services experience
Skills and Competencies
  • Ability to follow policies and procedures
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Ability to work in a fast-paced environment
  • Basic knowledge of consumer products
  • Basic knowledge of regulatory items that apply to collections
  • Detailed oriented
  • Proficient in Microsoft Excel and Word
  • Strong communication skills
  • Strong customer service skills
  • Strong organization skills
Strongly Preferred Skills
  • Collections or Delinquency Resolution Experience
  • Customer Service & Call Center Experience
  • Payment Negotiation and Repayment Plan Experience
  • Strong Verbal Communication Skills
  • Ability to Work in a Fast-Paced, Metrics-Driven Environment
Ideal Backgrounds: Contact Center, Collections, Retail Banking, Financial Services Customer Support
Please note:
This position requires full-time onsite attendance for the first 90 days to ensure comprehensive training and knowledge transfer. After the initial training period, team members become eligible for a hybrid work schedule based on business needs and performance expectations.
Proximity to Salt Lake City, UT required.
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$37,750.00 USD
Median:
$44,940.00 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Salt Lake City UT LOB
Location:
Salt Lake City, Utah
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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