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Collections Account Manager Jobs in Layton, UT (NOW HIRING)

The Account Manager is also responsible for collecting and understanding industry trends to be ... Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most ...

Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ... the collections process as directed. You'll also work with operations employees to resolve any ...

The Account Manager is also responsible for collecting and understanding industry trends to be ... Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most ...

Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ... the collections process as directed. You'll also work with operations employees to resolve any ...

The Account Manager is also responsible for collecting and understanding industry trends to be ... Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most ...

Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ... the collections process as directed. You'll also work with operations employees to resolve any ...

The Regional Account Manager is responsible for sales revenue generation within a specified ... Finance Staff including Credit, Collections, and Accounts Receivable. * Suppliers and key business ...

Description The Regional Account Manager is responsible for sales revenue generation within a ... Finance Staff including Credit, Collections, and Accounts Receivable. * Suppliers and key business ...

Credit Manager Location : 3110 S 1030 W South Salt Lake City, UT 84119 Schedule : Monday - Friday ... Oversee invoice collections and resolution of customer account issues to ensure timely payment and ...

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Collections Account Manager information

See Layton, UT salary details

$26.8K

$59.8K

$96.3K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Layton, UT is $59,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What job categories do people searching Collections Account Manager jobs in Layton, UT look for?

The top searched job categories for Collections Account Manager jobs in Layton, UT are:

What cities near Layton, UT are hiring for Collections Account Manager jobs?

Cities near Layton, UT with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $59,798 per year, or $28.7 per hour.

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago


AWP Safety rating

4.9

Company rating: 4.9 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

9th of 9 rated traffic management


Job description

Company Description

AWP Safety, is North America's leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency

Job Description

The Account Manager will represent AWP Safety to prospective and existing accounts in the utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business through personal and telephone communication. The  Account Manager is also responsible for collecting and understanding industry trends to be competitive in the traffic control market.  Responsibilities include developing relationships with the key decision-making personnel in both existing and prospective accounts while participating in the account targeting process led by the Director of Sales.

  • Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives.
  • Actively manage an existing pipeline of opportunities, with a strong focus on growing new opportunities.
  • Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base.
  • Maintain rapport with existing customers, while building a strong customer partnership as new sales opportunities are identified.
  • Identify key account decision-makers and establish professional relationships.
  • Perform customer follow-up activity to ensure brand promise and the operating performance is satisfactory.
  • Collect and communicate industry trends and competitive activity within the assigned business territory regarding competitive practices.
  • Manage overall relationships with internal and external customers: negotiate sales contracts, rate adjustment(s), and renewals and maintain sales forecast and CRM updates.
  • Work closely with the inside sales team to ensure an excellent experience when providing quotes and other requested information.
  • Identify high-potential prospect accounts and convert them to new growth opportunities.
  • Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most custom experience with accurate and on-time billing, while helping support resolution and retention.
  • Work closely with Regional Operations Management to drive growth and overall customer experience.
  • Alignment with Regional Sales Managers in support of National Account channel partners
  • Participate in Quarterly Business Reviews.
  • Develop and Maintain Salesforce Account information.
  • Other duties as assigned
Qualifications
  • 3+ years of sales experience with demonstrated customer service acumen
  • A valid driver's license is required
  • Bachelor's degree in a business-related field or equivalent work experience
  • Demonstratable track record of successful selling in B2B environment
  • Experience with CRM 
  • Availability to work and travel within the assigned territory 75% of the time
  • Excellent interpersonal, written, presentation, and sales skills
  • Superior sales instincts and drive, extremely self-motivated, highly persistent, and focused
  • Strong project management, organizational, and time management skills
  • Excellent problem-solving, analytical, and evaluative skills
  • The employee must be able to successfully handle the demands of this position, which include the following:
  • Expect a 45+ hour work week
  • Hours may vary based on workload and travel
Additional Information
  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America's Greatest Workplaces 2023 for Diversity
  • AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

  • $75K base, 50% quarterly bonus potential

    I'm interested

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.


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