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Collections Account Manager Jobs in Greer, SC (NOW HIRING)

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Account Specialist F/T Day

Greenville, SC · On-site

$13.75 - $18.75/hr

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Accounts Receivable Specialist

Simpsonville, SC · On-site

$18 - $23.75/hr

Account Management and Credit Analysis * Maintaining customer account information and analyzing ... Collections and Customer Communication * This area is crucial for ensuring the company receives ...

We are seeking an analytical and proactive professional to support the management and performance of our dealer portfolio. This role combines collections, risk identification, and account analysis ...

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Accounts Receivable Analyst

Greenville, SC · On-site

$29.45 - $34.10/hr

Manage accounts receivable activity for several large customer portfolios, each involving ... Experience performing commercial collections in a detail-oriented business-to-business setting.

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Collections Account Manager information

See Greer, SC salary details

$28.4K

$63.3K

$101.9K

How much do collections account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for collections account manager in Greer, SC is $63,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Greer, SC?

For Collections Account Manager jobs in Greer, SC, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Greer, SC look for?

The top searched job categories for Collections Account Manager jobs in Greer, SC are:

What cities near Greer, SC are hiring for Collections Account Manager jobs?

Cities near Greer, SC with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Greer, SC as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,282 per year, or $30.4 per hour.

Account Specialist, FT, Days

Prisma Health

Greer, SC • On-site

Full-time

Posted 18 days ago


Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

380th of 896 rated healthcare providers


Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for processing insurance claims. Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates billing problems and assists with error resolution.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Assists in the processing of insurance claims including Medicaid/Medicare claims.
  • Collects and enters patient's insurance information into database.
  • Assists patients in completing all necessary forms. Answers patient questions and concerns.
  • Reviews and verifies insurance claims. Requests refunds when appropriate.
  • Processes Medicare correspondence, signature, and insurance forms.
  • Follows-up with insurance companies and ensures claims are paid within timeframes as outlined in MA policies and procedures.
  • Resubmits insurance claims that have received no response.
  • Answers telephone, screens call, takes messages, and provides information.
  • Maintains files with referral slips, Medicare authorizations, and insurance slips.
  • Identifies delinquent accounts, aging period and payment sources. Processes delinquent unpaid accounts by contacting patients and third party reimbursors.
  • Reviews each account, credit reports and other information sources such as credit bureaus via computer.
  • Performs various collection actions including contacting patients by phone and resubmitting claims to third party reimbursors.
  • Evaluates patient financial status and establishes budget payment plans. Follows and reports status of delinquent accounts.
  • Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares information for collection agency.
  • Assigns uncollectible accounts to collection agency or attorney via clinic Credit and Collection policy. Contacts lawyers involved in third-party litigation.
  • Answers inquiries and correspondence from patients and insurance companies. Develops collection letters.
  • Identifies and resolves patient billing complaints. Research credit balances.
  • Oversees claim processing and payments to third party providers. Answers associated correspondence.
  • Monitors charges and verifies correct payment of claims and capitation deductions.
  • Sends denial letters on claims and follow-up on requests for information.
  • Audits and reviews claim payments reports for accuracy and compliance.
  • Research and resolves claim and capitation problems.
  • Maintains timely provider information in physician files.
  • Maintains insurance company manual and distributes information to staff on updates and changes.
  • Maintains required databases and patients accounts, reports and files.
  • Resolves misdirected payments and returns incorrect payments to sender.
  • Answers patients' inquiries regarding account balances.
  • Appeals denied claims adhering to payer policy while communicating with MAMC department for further assistance with claims resolution as appropriate.
  • Works all assigned claims within designated time frame to ensure timely and appropriate payment
  • Research all information needed to complete billing process including getting charge information from physicians.
  • Works with other staff to follow-up on accounts until zero balance or turned over for collection.
  • Assists with coding and error resolution.
  • Maintains required billing records, reports, and files.
  • Investigates billing problems and formulates solutions. Verifies and maintains adjustment records.
  • Maintains and enhances current knowledge of assigned payers with regard to guidelines for billing
  • Provides training to front office staff when hired and retraining as needed or requested with regard to a specific payer rules and guidelines for physician billing.
  • Recommends changes to departmental processes as necessary to maximize operational effectiveness of the revenue cycle.
  • Maintains strictest confidentiality.
  • Participates in educational activities.
  • As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual.
  • Performs other duties as assigned.

Supervisory/Management Responsibility
  • This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements
  • Education - High School diploma or equivalent OR post-high school diploma / highest degree earned. Associate degree in a technical specialty program of 18 months minimum in length preferred
  • Experience - Two (2) years in billing, bookkeeping, collections or customer service.

In Lieu Of
  • NA

Required Certifications, Registrations, Licenses
  • NA

Knowledge, Skills and Abilities
  • Electronic Claims Billing experience
  • Multi-specialty group practice setting experience preferred
  • Intermediate ICD-9 and CPT coding abilities preferred

Work Shift
Day (United States of America)
Location
Greer Medical Campus
Facility
2105 General Surgery - Greer
Department
21051000 General Surgery - Greer-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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