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Collections Account Manager Jobs in Greer, SC (NOW HIRING)

Experience in sales, customer service, collections, or account management with measurable results * Proven ability to handle high-volume calls and difficult customer conversations * Track record of ...

Experience in sales, customer service, collections, or account management with measurable results * Proven ability to handle high-volume calls and difficult customer conversations * Track record of ...

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for ... We need enthusiastic and success-driven telephone professionals to join our Collections team.

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for ... We need enthusiastic and success-driven telephone professionals to join our Collections team.

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for ... We need enthusiastic and success-driven telephone professionals to join our Collections team.

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Account Specialist F/T Day

Greer, SC · On-site

$14 - $19.25/hr

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Account Specialist F/T Day

Greenville, SC · On-site

$13.75 - $18.75/hr

Coordinates collections and delinquent unpaid accounts. Oversees claim processing. Investigates ... Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares ...

Showing results 21-40

Collections Account Manager information

See Greer, SC salary details

$28.4K

$63.3K

$101.9K

How much do collections account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for collections account manager in Greer, SC is $63,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Greer, SC?

For Collections Account Manager jobs in Greer, SC, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Greer, SC look for?

The top searched job categories for Collections Account Manager jobs in Greer, SC are:

What cities near Greer, SC are hiring for Collections Account Manager jobs?

Cities near Greer, SC with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Greer, SC as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,282 per year, or $30.4 per hour.

Collections Agent (Remote)

Purpose Financial

Greenville, SC • On-site

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Contact and negotiate with customers to collect payment on overdue, defaulted, or write-off loans.

  • Execute collection strategies and negotiate payment plans based on company guidelines.

  • Achieve revenue targets and call quality objectives through inbound and outbound calls.


Purpose Financial rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Brand: Purpose Financial
Address: 3296 South High Street, Columbus, Ohio, United States - 43207
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
We offer:
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit Purpose Financial Website.
Position Summary
This position reports to Collections Manager and, is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.
Other duties as assigned.
Job Responsibility
Support:
  • Influence and advise customers on the payment options for debt recovery.

Influence:
  • Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.
  • Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.

Drive:
  • Initiate and handle both inbound and outbound calling to collect a debt.
  • Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.

Job Responsibilities Cont.
Manage or Direct:
  • Achieve set revenue targets and call quality objectives.

Maintain:
  • Use questioning and listening skills that support effective telephone, email, chat and text communication.

Accountability:
Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America's Creed, Code of Ethics and Information Security Policies.
Education Required
High School Diploma or GED.
Experience Required
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and/or bi-lingual in Spanish, preferred. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus.
Knowledge Required
Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
Physical Requirements
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday - Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.
Competencies
Accepting Direction
Adapting to Change
Demonstrating Initiative
Dependability
Drive for Results
Travel
No Travel.
Attire
Business Casual
Other
Must be eligible to work in the USA and able to pass a background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 46547

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