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Collections Account Manager Jobs in Chicago, IL (NOW HIRING)

Account Manager

Portage, IN · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Waukegan, IL

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Chicago Heights, IL · On-site

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Waukegan, IL · On-site

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Portage, IN · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

West Chicago, IL · On-site

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Waukegan, IL · On-site

$15.90 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Position will be responsible for directing and coordinating EC collections; evaluating ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

Position will be responsible for directing and coordinating EC collections; evaluating ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

Position will be responsible for directing and coordinating EC collections; evaluating ... Coordinate product return with Account Managers/Senior Account Manager * Report and consult with ...

... accounts receivable, general ledger, and payroll. Supervisory Responsibilities ... Manage the accounting staff who are responsible for financial reporting, billing, collections ...

What You'll Do Manage customer invoicing, payment processing, collections, account maintenance, credit memos, account adjustments, sales tax documentation, reporting, and account reconciliations. You ...

Collections Specialist Location: Buffalo Grove, Illinois Assignment Type: 6 month contract with the ... Manage a portfolio of customer accounts to ensure timely collection of outstanding balances

... existing accounts and support of Producer-led new business efforts. ESSENTIAL DUTIES AND ... collections; Participates in the claims process as directed by management, including claim ...

Client Account Manager

Chicago, IL · On-site

$113K - $132K/yr

Job Summary (basic description) The Client Account Manager (CAM) supports billing partners in ... billing, collections, and reporting activities align with both firm priorities and client ...

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Collections Account Manager information

See Chicago, IL salary details

$30.4K

$67.9K

$109.3K

How much do collections account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for collections account manager in Chicago, IL is $67,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Chicago, IL?

For Collections Account Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Chicago, IL look for?

The top searched job categories for Collections Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Collections Account Manager jobs?

Cities near Chicago, IL with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Collections Account Manager - Bilingual Required - SALARY+ BONUS $72 to $85k+/yr!

Chicago, IL

$72K - $85K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago


Job description

NOW SEEKING Collections Account Managers for Chicago Acceptance!

$72,000-$85,000+/year (based on exp/skill)

BILINGUAL-FLUENT in SPANISH & ENGLISH REQUIRED

Chicago Acceptance is a successful long-standing auto finance company that has been serving the Waukegan, Elgin & Joliet metro and surrounding areas since 2009.  Positivity, honesty and integrity are the core values of our company.  

As a result of continued growth and increasingly high customer demand, we have an immediate need for additional proactive, motivated and experienced Collections Account Managers!

We Offer:

  • COMPETITIVE PAY! 

  • Earn $72,000 to $85,000+/yr! (based on skills/exp)

  • $20/hr to $30/hr (based on exp/skills) + TONS of BONUSES

  • 5 Day/40 Hr Work Week! (Must have availability for rotating Saturdays, Closed Sundays, and Off either Tue, Wed, or Thur!)

  • FLEXIBLE SHIFTS tailored to YOU! (hours fall between Mon-Fri 9am-7pm and Sat 9a-6pm)

  • Employee Discounts

  • Professional Development Assistance and On-Going Training

  • Paid Time Off- Vacation, Holiday, Sick Time

  • 401k Plan w/ a Match (up to 12%)

  • Retirement Planning

  • Disability Insurance

  • Health Insurance

  • Dental Insurance

  • Company Apparel

  • Solid Job Security With a Long-Standing Organization in Business since 2009

  • Great Work Environment with a Supportive Management Team to Ensure Your Success

  • Great Opportunities for Advancement

Job Responsibilities:

  • Manage collections on a portfolio of sub-prime auto finance receivables

  • Make outbound calls to customers to obtain payment on past due payments

  • Take inbound calls from customers related to taking/scheduling payments, updating customer information, and other customer service inquiries

  • Ensure delinquency and charge-off goals are obtained

  • Proactively monitor accounts and address a variety of issues

  • Provide excellent customer service to our customers

  • Other duties as assigned

What We are Looking for:

  • 3+ Years Collections experience Preferred

  • Bilingual-Fluent in both Spanish & English Required

  • High School Degree, GED, or College Degree Preferred

  • Available to work Rotating Saturdays

  • Available to work sometimes until 7pm

  • Proficient in legal collections and repossession procedures

  • First-party collections experience is a PLUS

  • People skills, relationship & rapport building skills

  • Strong communication skills, both verbal and written

  • A problem solver; ability to develop a plan to get customer back on track with payments

  • Strong customer service skills - friendly, professional

  • Good phone skills; ability to make large number of phone calls and answer multiple calls

  • Good computer skills

  • Well organized with the ability to multi-task

  • History of longevity of employment

APPLY NOW for a GREAT NEW CAREER!

Please APPLY, and you may also CALL 844-865-2193 to set an appointment.  Submit your resume/interest, be sure to include your current contact information so we may contact you to set up a face to face interview.

NO WALK-INS PLEASE-APPOINTMENTS ARE REQUIRED.

Chicago Acceptance

6231 N. Western Ave.

Chicago, IL 60659

  • Applicants Must Be at least 24 Years of Age

  • Must Be Authorized to Work in the U.S.

Experience in the following industries is a plus/Keywords/Skills:  Aaron’s, Account Issues, Account Management, Account Manager, Account Sales, Accounts Receivable, ACH, ACH Funds, Appointment Setter, Auto Billing, Auto Collections, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loans, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, Bilingual, Billing Issues, Business Development Center, Business to Business Sales, Buy Her-Pay Here, Buy Here Pay Here, Buy Here/Pay Here, Call Center, Cellular Phone Sales, Collateral, Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Computer Skills, Conflict Resolution, Consumer Collections, Courts, Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Relationship Management, Customer Service Representative, Debt Collection, Debt Repayment, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Due Balances, F&I, F&I Manager, FDCPA, Finance Manager, Financial Sales, Franchise Dealer, Garnishments, Hospitality Industry, Inbound Calls, Independent Dealer, Inside Sales, Insurance Sales, Internet Sales, Legal Action, Loan Debt, Negotiate Payments, Negotiating, Negotiation, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Options, People Skills, Phone Etiquette, Phone Skills, Recovery, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repo, Repossession, Repossessions, Sales Manager, Sales Skills, SAP, Scheduling, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Subprime Financing, Subprime Lending, Subprime Loans, Telemarketing, Telephone Sales, Used Cars, Wage Garnishment, etc.