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Collections Account Manager Jobs in Athens, GA (NOW HIRING)

aan

Customer Accounts Manager

Monroe, GA · On-site

$14 - $14.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

aan

Customer Accounts Manager

Monroe, GA

$14 - $14.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's

Customer Accounts Manager

Monroe, GA · On-site

$14 - $14.75/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

RNR Tire Express

Collection Specialist

Athens, GA · On-site

$16 - $20.68/hr

An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses . In addition to ... Experience as a rental agent, account executive, account manager, account collection, or rent-to ...

aan

Customer Accounts Advisor

Athens, GA · On-site

$12.25 - $13/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

aan

Customer Accounts Advisor

Athens, GA

$12.25 - $13/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Aaron's

Customer Accounts Advisor

Athens, GA · On-site

$12.25 - $13/hr

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Athens, GA

Collections Account Manager information

See Athens, GA salary details

$28.5K

$63.6K

$102.4K

How much do collections account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for collections account manager in Athens, GA is $63,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $75,800.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What job categories do people searching Collections Account Manager jobs in Athens, GA look for?

The top searched job categories for Collections Account Manager jobs in Athens, GA are:

What cities near Athens, GA are hiring for Collections Account Manager jobs?

Cities near Athens, GA with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Athens, GA as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,551 per year, or $30.6 per hour.

Restoration Collections & Claims Associate

HighGround

Bogart, GA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago

Job description

Restoration Collections & Claims Associate


About Serclean

Serclean is a leading mitigation, restoration, and environmental services company dedicated to helping property owners recover from water, fire, mold, and environmental damage. Our teams work closely with homeowners, commercial clients, and insurance carriers to restore properties efficiently while maintaining the highest standards of safety, documentation, and professionalism.
Serclean partners with insurance providers and adjusters to ensure claims are properly documented, scoped, and reimbursed accurately. Our organization values teamwork, accountability, and a commitment to delivering exceptional service to the communities we serve.

Position Summary

The Restoration Collections & Claims Associate is responsible for negotiating insurance claims, reviewing and preparing restoration invoices, and supporting the accounts receivable process for mitigation and restoration projects. This role works closely with insurance adjusters, project managers, and accounting staff to ensure claims are properly documented, negotiated, and paid in a timely manner.

Key Responsibilities


• Prepare and finalize invoices for mitigation, restoration, or reconstruction services to ensure accuracy and alignment with approved scopes of work.

• Review project documentation including work authorizations, field notes, photos, drying logs, equipment usage logs, and supporting documentation to ensure invoices accurately reflect services performed.

• Contact customers or responsible parties regarding outstanding balances not covered by insurance.

• Follow up on overdue accounts and manage the collections process to reduce delinquent receivables.

• Negotiate payment plans with customers when necessary, within company guidelines.

• Negotiate claim payments and supplements with insurance adjusters to ensure proper reimbursement.

• Review scopes of work, Xactimate estimates, and documentation to support claim negotiations.

• Coordinate with project managers and field staff to collect required claim documentation.

• Track outstanding insurance claims and follow up with adjusters regarding payment status.

• Resolve billing or scope disputes with insurance carriers.

• Maintain detailed records of claim communication, invoices, and payment activity.

• Assist with collections on outstanding balances when necessary.

Qualifications

• High School Diploma required

• 2+ years of experience in collections, accounts receivable, or insurance claims processing preferred

• Experience working with insurance adjusters and claim documentation strongly preferred

• Familiarity with Xactimate estimates or restoration industry billing practices is a plus

• Strong negotiation, communication, and problem‑solving skills

• High attention to detail and strong organizational abilities

• Proficiency with Microsoft Excel and accounting systems such as Sage Intacct.

What We Offer

• Weekly compensation

• Health Insurance – 100% paid by company for employee

• Vision, Dental, Long and Short‑Term Disability coverage

• 401(k) with company matching

• Life insurance

• Paid vacation and holidays

• Ongoing training, coaching, and professional guidance

• A supportive and collaborative work environment

• Opportunities for professional growth and development

Equal Opportunity Employer

Serclean is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.