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Collection Jobs in Lancaster, SC (NOW HIRING)

Union County Public Schools

Investigator

Monroe, NC · On-site

Under limited supervision, an Investigator will perform data collection, interviews and data analysis with regard to formal allegations and incidents involving staff and/or students in a professional ...

OneBlood

Phlebotomist - $19.50

Charlotte, NC · On-site

$16 - $19.75/hr

Performs phlebotomy and collection procedures and processes related to the collection of whole blood (and/or blood components) from donors according to the organization's policies and procedures, the ...

OneBlood

DS Specialist BCH

Charlotte, NC · On-site

$19.50/hr

Overview Performs phlebotomy and collection procedures and processes related to the collection of whole blood (and/or blood components) from donors according to the organization's policies and ...

Union County Public Schools

Investigator

Monroe, NC · On-site

Under limited supervision, an Investigator will perform data collection, interviews and data analysis with regard to formal allegations and incidents involving staff and/or students in a professional ...

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All JobsCollection JobsCollection Jobs in Lancaster, SC

Collection information

See Lancaster, SC salary details

$8

$17

$25

How much do collection jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collection in Lancaster, SC is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Lancaster, SC?

The most popular types of Collection jobs in Lancaster, SC are:

What are popular job titles related to Collection jobs in Lancaster, SC?

For Collection jobs in Lancaster, SC, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Lancaster, SC look for?

The top searched job categories for Collection jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Collection jobs?

Cities near Lancaster, SC with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Lancaster, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,541 per year, or $17.1 per hour.

Collections Specialist - ServiceMac

First American Financial Corporation

Fort Mill, SC • On-site, Remote

$18.46 - $24.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Perform inbound and outbound collection calls across all stages of delinquency.

  • Research, identify, and resolve issues contributing to customer delinquency.

  • Maintain accurate and detailed records of all customer interactions and account activities.

Job description

Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced en
The Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced environment.
WHAT YOU'LL DO
  • Perform inbound and outbound collection calls across all stages of delinquency.
  • Research, identify, and resolve issues contributing to customer delinquency.
  • Maintain accurate and detailed records of all customer interactions and account activities.
  • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.
  • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.
  • Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
  • High School diploma or equivalent.
  • Typically requires 1-3 years of mortgage service experience and high-volume collections experience.
  • Goal-oriented with the ability to thrive in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities with strong attention to detail.
  • Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)
  • Knowledge of collections procedures and best practices.
  • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations.
  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
  • Strong negotiation, active listening, and communication skills.
  • Ability to analyze and interpret moderate to high-complexity issues and make sound decisions.
  • Strong problem-solving, time-management, and organizational skills.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Strong attention to detail with the ability to meet goals and deadlines.
  • Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.
Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.
Pay Range: $18.46 - $24.63 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Apply