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Collection Supervisor Jobs in Dallas, TX (NOW HIRING)

A valid driver's license and an excellent driving record for the past three years. * 2+ years of specimen collection or processing experience * 2+ years of supervisory experience in a laboratory ...

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Collection Supervisor information

See Dallas, TX salary details

$30.7K

$58.1K

$107.9K

How much do collection supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collection supervisor in Dallas, TX is $58,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.
What cities near Dallas, TX are hiring for Collection Supervisor jobs? Cities near Dallas, TX with the most Collection Supervisor job openings:
Infographic showing various Collection Supervisor job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,114 per year, or $27.9 per hour.

Route Supervisor

Sharps Medical Waste Services

Fort Worth, TX โ€ข On-site

Full-time

Posted yesterday

New


Job description

Description:

Come join the largest independent Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers long-term career development across 35+ locations.


As a Route Supervisor, you will oversee and support a team of route drivers to ensure the safe, compliant, and efficient transport of Regulated Medical Waste. You will play a critical leadership role in promoting DOT compliance, driver safety, and exceptional customer service. This role requires strong communication, hands-on leadership, and a commitment to operational excellence. You may occasionally run routes (1–2 times per month) and must be knowledgeable in ELD systems and transportation regulations. Paid training and company-provided uniforms make this a strong opportunity to grow within an essential, mission-driven industry.


Key Responsibilities

  • Complete routine scheduled preventative maintenance across assigned facilities.
  • Supervise and support route drivers to ensure smooth and efficient daily operations.
  • Ensure compliance with DOT regulations and all medical waste transportation and treatment laws.
  • Monitor and evaluate driver performance, safety practices, and customer service standards.
  • Utilize ELD systems (preferably Samsara) to track routes, driver hours, and vehicle performance.
  • Conduct regular safety meetings, coaching, and training sessions.
  • Drive collection routes in rare situations (1–2 times per month).
  • Collaborate with operations and customer service teams to resolve service issues promptly.
  • Maintain accurate reports and records related to driver activity, compliance, and incidents.
  • Enforce company policies and procedures consistently and fairly.
  • Other duties as needed.
Requirements:
  • High School Diploma/GED preferred.
  • Minimum of 2 years of supervisory or management experience, preferably in transportation or logistics.
  • Valid DOT Medical Card and Driver’s License required.
  • Must pass pre-employment drug screen, background check, and motor vehicle records check.
  • Knowledge of DOT regulations and experience with ELD systems (Samsara preferred).
  • Strong leadership, communication, and organizational skills.
  • Commitment to safety, customer satisfaction, and employee development.
  • Ability to exert up to 150 pounds of force occasionally, 60 pounds frequently, and 20 pounds constantly.
  • Ability to lift, push, or pull carts weighing up to 300 pounds.
  • May require mandatory immunizations and credentialing based on customer requirements.

Why Join Sharps

Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.


EEO Statement

Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.