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Collection Manager Jobs in Virginia Beach, VA (NOW HIRING)

Intel Collection Manger / ISR SME

Suffolk, VA · On-site

$89K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop Collection Management Plans (CMPs) and intelligence support strategies that align intelligence collection activities with exercise objectives, operational mission threads, and commander ...

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Description Collection Specialist The Collections Specialist is responsible for proactively managing and collecting overdue customer accounts, ensuring timely payments, and maintaining accurate ...

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Job Type Full-time Description Collection Specialist The Collections Specialist is responsible for proactively managing and collecting overdue customer accounts, ensuring timely payments, and ...

Accounts Collections Specialist

Virginia Beach, VA · On-site

$17.50 - $22.50/hr

Provide the Credit and Collection management staff with regular input on all account activity, including status and call reports on a weekly basis. * Coordinate dunning process * Contact customers to ...

New

Retail Data Collection Associate

Hampton, VA · On-site

$14.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. As a retail data collection associate, you ...

Retail Data Collection Associate- Part Time

Hampton, VA · On-site

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

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Property Manager

Chesapeake, VA · On-site

$40K - $55K/yr

  • Dental

  • Vision

Handle rent collection, delinquency management, and budget tracking. * Ensure compliance with Virginia landlord-tenant laws and local regulations. * Prepare monthly performance and financial reports ...

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Showing results 1-20

Collection Manager information

See Virginia Beach, VA salary details

$29.4K

$55.7K

$103.4K

How much do collection manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collection manager in Virginia Beach, VA is $55,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $62,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are the most commonly searched types of Collection jobs in Virginia Beach, VA? The most popular types of Collection jobs in Virginia Beach, VA are:
What are popular job titles related to Collection Manager jobs in Virginia Beach, VA? For Collection Manager jobs in Virginia Beach, VA, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Virginia Beach, VA look for? The top searched job categories for Collection Manager jobs in Virginia Beach, VA are:
What cities near Virginia Beach, VA are hiring for Collection Manager jobs? Cities near Virginia Beach, VA with the most Collection Manager job openings:
Infographic showing various Collection Manager job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,728 per year, or $26.8 per hour.

Intel Collection Manger / ISR SME

Serco USA

Suffolk, VA • On-site

$89K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Position Description & Qualifications
Serco is seeking a Intelligence Collection Manager / Intelligence, Surveillance, and Reconnaissance (ISR) Subject Matter Expert (SME) to support the Joint Staff J-7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, Virginia. This high-impact position places you at the center of Joint Force readiness, where you will support the design, planning, execution, and assessment of Joint and multinational training events focused on intelligence operations, intelligence collection management, ISR employment, targeting integration, and operational decision-making.
In this role, you will help Combatant Commands, Joint Task Forces, Service Components, and senior military leaders develop and exercise intelligence processes necessary to compete and prevail in complex, multi-domain operational environments. You will integrate intelligence collection capabilities, targeting methodologies, ISR operations, threat analysis, and intelligence support to operations across some of the Department of Defense's most demanding Joint exercises and experimentation efforts. Working directly with Joint Staff, Combatant Commands, Service Components, coalition partners, and intelligence community stakeholders, you will contribute to the development of training environments that strengthen Joint Force readiness, integrated deterrence, and decision advantage.
This position is contingent upon the ability to maintain/transfer an active U.S. Department of Defense (DoD) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI).
In this role, you will:
  • Serve as the lead Intelligence Collection Management and ISR advisor supporting Joint exercise planning, operational assessments, and capability development initiatives.
  • Integrate intelligence collection management considerations throughout all phases of the Joint Training System (JTS) and Joint Event Life Cycle (JELC) to support Combatant Command training objectives and operational outcomes.
  • Develop Collection Management Plans (CMPs) and intelligence support strategies that align intelligence collection activities with exercise objectives, operational mission threads, and commander information requirements.
  • Develop, coordinate, and manage Consolidated Intelligence Support Requests (CISRs) and intelligence requirements in support of Joint exercises and training events.
  • Lead Intelligence Scripting Working Groups (ISWGs), facilitate intelligence planning efforts, and coordinate intelligence participation across Joint Staff, Combatant Commands, Services, Coalition partners, and Intelligence Community organizations.
  • Provide expertise in Intelligence Collection Management, ISR operations, intelligence analysis, indications and warning, targeting processes, and intelligence support to joint planning and execution.
  • Develop and coordinate realistic intelligence products, threat assessments, ISR collection plans, target packages, Joint Integrated Prioritized Target Lists (JIPTLs), Restricted Target Lists (RTLs), and No-Strike Lists for training audiences.
  • Analyze adversary capabilities, doctrine, campaign plans, collection architectures, and emerging threats to enhance operational realism within Joint exercise operational environments.
  • Support operational environment development by integrating intelligence perspectives into Road to Crisis products, adversary campaign plans, operational environment synchronization efforts, and scenario development.
  • Coordinate intelligence collection priorities, ISR employment, and intelligence sharing processes across Joint, interagency, allied, and coalition partners.
  • Support Exercise Control (EXCON), intelligence response cells, collection management cells, targeting boards, and operational planning teams during exercise execution.
  • Provide intelligence mentoring, training, and education to Joint Force Headquarters, Combatant Commands, Joint Task Forces, and training audiences.
  • Conduct post-exercise analysis, lessons learned collection, operational assessments, and recommendations to improve Joint intelligence readiness and operational effectiveness.
  • Develop intelligence-focused after-action products, observations, insights, and best practices supporting Joint Force development and design efforts.

To be successful in this role, you will have:
  • Active DoD Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI) access.
    • U.S. Citizenship.
  • A Bachelor's Degree in Intelligence Studies, Political Science, International Relations, Military Science, or related field and 8 years of intel experience.
  • 15 years of relevant military, government, or industry experience supporting intelligence operations, ISR operations, collection management, or Joint military operations
  • Demonstrated experience supporting Combatant Commands, Joint Task Forces, Joint Staff, Intelligence Community organizations, or equivalent operational headquarters.
  • Expert-level understanding of Intelligence Collection Management, ISR operations, intelligence support to operations, and the Intelligence Cycle (Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED)).
  • Experience developing Collection Management Plans, ISR synchronization products, targeting products, CISRs, intelligence estimates, and intelligence operational planning documents.
  • Strong understanding of Joint Planning Processes, Joint Intelligence doctrine, Joint Targeting, and Multi-Domain Operations.
  • Experience supporting Joint and coalition operational environments and intelligence sharing architectures.
  • Exceptional analytical, writing, briefing, and communication skills, including experience briefing senior military and government leaders.
  • Ability to work on-site in Suffolk, Virginia
  • The ability to travel up to 25%.

Additional desird experience and skills:
  • A Masters degree.
  • Joint Professional Military Education (JPME) Phase II graduate.
  • Graduate of a Senior Service College, Joint Advanced Warfighting School (JAWS), School of Advanced Military Studies (SAMS), National War College, or equivalent.
  • Former Intelligence Officer, Collection Manager, ISR Planner, Targeting Officer, Intelligence Watch Officer, Joint Intelligence Planner, or equivalent military/intelligence professional.
  • Experience supporting Joint Staff J-7 exercises, Joint Exercise Life Cycle (JELC) planning, Operational Environment development, and Master Scenario Event List (MSEL) development.
  • Experience supporting deployed Joint Task Forces (JTFs), Combatant Commands, Special Operations Task Forces (SOTFs), or coalition operations.
  • Expertise in GEOINT, SIGINT, HUMINT, targeting, ISR collection management, and intelligence fusion processes.
  • Familiarity with Joint Training Tool (JTT), JMSEL, Joint Training Information Management System (JTIMS), Joint Lessons Learned Information System (JLLIS), and Joint exercise planning processes.
  • Experience supporting Globally Integrated Exercises (GIEs), Joint Force Development and Design (JFDD), and Joint War

Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.