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Collection Manager Jobs in Pasadena, CA (NOW HIRING)

Breville

Credit & Collection Supervisor

Torrance, CA · On-site

Credit & Collection Supervisor About Breville Over the past 90+ years Breville has grown to become ... Proactively manage potential credit issues, including customer non-payment and order holds ...

Cooley LLP

Senior Collections Coordinator

Santa Monica, CA · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Cooley

Senior Collections Coordinator

Los Angeles, CA · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Cooley LLP

Senior Collections Coordinator

Los Angeles, CA · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Cooley LLP

Senior Collections Coordinator

Santa Monica, CA · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Cooley

Senior Collections Coordinator

Santa Monica, CA · On-site

$90K - $133K/yr

Work with client in the management of their accounts. Provide billing and payment advice * Analyze and prepare historical collection trend analysis * Monitor payment plans, both under headings of ...

Athens Services

Credit and Collection Clerk

Irwindale, CA · On-site

$22.50 - $27/hr

The Credit Collector will perform all collection activities to minimize delinquency and mitigate potential losses while representing Athens in a professional and positive manner. * Collect delinquent ...

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Showing results 21-40

All JobsCollection JobsCollection Manager JobsCollection Manager Jobs in Pasadena, CA

Collection Manager information

See Pasadena, CA salary details

$33.8K

$64.1K

$118.9K

How much do collection manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for collection manager in Pasadena, CA is $64,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $71,400.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Pasadena, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,054 per year, or $30.8 per hour.

Credit & Collection Supervisor

Breville

Torrance, CA • On-site

Full-time

Re-posted 17 days ago

Job description

Credit & Collection Supervisor
About BrevilleOver the past 90+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville enhancespeople's lives through the delivery of brilliant innovation and thoughtfuldesign based on deep consumer insights, empowering people to do things moreimpressively or easily than they'd thought possible in their own home andultimately allowing them to "Master Every Moment".
A career atBreville is truly a one-of-a-kind experience. It's more than working for aglobal leader; it's an opportunity to be a part of something that impactspeople all over the world.
About therole:
This role supports the Credit & Collections Manager in executingcredit review, risk reduction, and collections processes across the NorthAmerican region, which currently includes a customer base in the USA, Canada,and Mexico. The Supervisor is responsible for guiding a team of Credit &Collections Analysts through daily account management, collections activity,and claims processing - while serving as a key member of the broader customermanagement team. He/She/They work(s) closely with Sales, Customer Service, andOperations to build positive, lasting relationships with our customer basethrough responsive and exceptional service.
  • Evaluate the creditworthiness of new and existing customers for review and approval by management
  • Proactively manage potential credit issues, including customer non-payment and order holds, identifying risk trends and communicating findings with recommended action
  • Identify and resolve discrepancies with customer accounts, including reconciling major customer accounts with large volume of transactional data
  • Support the Credit and Collections Manager with financial reports and audit requests where accuracy and timeliness are key
  • Initiate AI driven process improvement projects to increase workflow efficiency and support the team with adoption of new AI tools in a rapidly changing technologic environment
  • Assist the Credit & Collections Manager in hiring, onboarding, and developing team members; directly supervise Credit & Collections Analysts, providing day-to-day guidance on account management, collections procedures, and claims processing to ensure tasks are completed accurately and escalations are flagged in a timely manner
  • Manage upward to ensure expectations are clearly defined, deliverable deadlines are agreed upon, and commitments are met
  • Assist in continuously improving Credit and Collections procedures and controls, contributing to departmental goals and process efficiency
  • Liaise with multiple functions of the business - including Sales, Customer Service, and Operations - to ensure customer orders are managed and released within established credit limits
  • Build and maintain positive relationships with customers across the North American region, serving as a responsive and professional point of contact for account-related inquiries

Education & Experience
  • Bachelor's degree (BA/BS) required
  • Minimum 5 years of Credit & Collections experience, including at least 2 years in a supervisory role
  • Demonstrated experience managing customer claims across multiple claim types - promotional allowances, contractual deductions, returns, and pricing disputes

Technical Skills
  • Advanced Microsoft Excel proficiency, including XLOOKUPs, pivot tables, and add-ins
  • Experience with Microsoft Dynamics 365 (D365) ERP system preferred
  • Working knowledge of or demonstrated interest in AI and automation tools preferred

Analytical & Problem-Solving Ability
  • Strong analytical skills with the ability to gather, normalize, and interpret complex financial data
  • Detail-oriented with a consistent track record of accuracy in a high-volume environment
  • Proven ability to identify process gaps and proactively drive improvements to internal controls and workflows

Communication & Interpersonal Skills
  • Excellent written and verbal communication skills
  • Ability to tailor financial information and reporting to audiences with varying levels of financial literacy
  • Proven ability to build and maintain relationships with internal and external stakeholders
  • Able to influence and collaborate effectively across departments without direct authority

Leadership & Work Style
  • Self-directed and capable of identifying and executing critical tasks independently, with appropriate urgency
  • Comfortable managing shifting priorities in a fast-paced, minimally supervised environment
  • Collaborative team player with a proactive, solutions-focused approach and a willingness to contribute where needed

What we offer you:
  • Flexible work arrangements
  • Competitive compensation package
  • A fun and rewarding team environment
  • Opportunity to work for an Australian Stock Exchange listed company
  • Employee assistance program
  • Paid parental leave policy
  • Employee discounts of up to 50% on all our electrical products
  • Corporate health and wellness benefits such as gym discounts, yoga classes, fruit, and more

To Apply
Come and make your mark with this global leader by applying today via the Apply Now button.
Breville Group is proud to be an Equal Employment Opportunity Employer.

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