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Collection Director Jobs in Arizona (NOW HIRING)

Arizona Tile, LLC

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... Resolve complex collection issues and disputes with customers. * Monitor aging reports and drive ...

Polara Health

Director of Finance

Prescott Valley, AZ · On-site

Position Summary The Director of Finance is a strategic and operational leader responsible for ... Support analysis of clean claims, net collection rates, and payer performance * Provide financial ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

JDA

Director of Security Compliance

Scottsdale, AZ · Remote

Senior Director of GRC Location: Scottsdale, AZ / Dallas, TX / Remote (US) Synonymous Business ... and less on collection. Scope/Responsibilities: * Lead the compliance teamresponsible for ...

Joyful Jobs

Executive Director

Tucson, AZ · On-site

The Executive Director oversees three innovative charter schools-City High School and two small ... Oversee collection, analysis, and reporting of academic and organizational data (state indicators ...

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Collection Director information

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in Arizona?

The most popular types of Collection jobs in Arizona are:

What cities in Arizona are hiring for Collection Director jobs?

Cities in Arizona with the most Collection Director job openings:

Collection Director jobs near you
Infographic showing various Collection Director job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Director of Credit

Tempe, AZ • On-site

Arizona Tile, LLC
See more jobs at Arizona Tile, LLCexternal

Other

Medical, Retirement, PTO

Re-posted 29 days ago

Arizona Tile rating

9.0

Company rating: 9.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Us

Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!

Position Summary

The Director of Credit will lead the company's credit and collections operations, ensuring optimal cash flow, minimizing credit risk, and maintaining strong customer relationships. This role is responsible for developing and implementing credit policies, managing a high-performing collections team, and driving process improvements across the organization. The ideal candidate will have experience in mid-to-large scale private companies and a strong understanding of credit risk management, financial analysis, and customer service.

Responsibilities
  • Credit Management
    • Develop, implement, and maintain credit policies and procedures.
    • Evaluate creditworthiness of new and existing customers using financial statements, credit reports (Experian) and payment history.
    • Make credit decisions within delegated authority and escalate as needed.
  • Collections Oversight
    • Lead and manage the collections team to ensure timely and effective recovery of outstanding receivables.
    • Resolve complex collection issues and disputes with customers.
    • Monitor aging reports and drive strategies to reduce DSO (Days Sales Outstanding).
  • Process Improvement & Reporting
    • Initiate and lead process improvement initiatives to enhance efficiency and accuracy.
    • Develop and deliver regular reporting packages to senior leadership, including KPIs, forecasts, and risk assessments.
    • Oversee payment application and ensure accurate ledger maintenance.
  • Cross-Functional Collaboration
    • Partner with Sales, Customer Service, and Operations to align credit decisions with business goals.
    • Communicate credit policies and decisions clearly across departments.
  • Leadership & Development
    • Recruit, train, and mentor credit and collections staff.
    • Foster a culture of accountability, performance, and continuous improvement.
Qualifications
  • Minimum 7-10 years of progressive experience in credit and collections, with at least 3 years in a leadership role.
  • Experience in a company with $250M-$1B in annual revenue.
  • Strong understanding of credit risk, financial statement analysis, and collection strategies.
  • Proficiency in ERP systems (Oracle, SAP, P21 or similar) and Microsoft Excel.
  • Excellent communication, negotiation, and leadership skills.
  • Experience with federal/state contracts and client payment portals is a plus.
Preferred Skills
  • Epicor ERP background.
  • Sales and Use tax experience preferably Avalara history.
  • Tax experience.
  • Advanced Excel skills.
What We Offer
  • Safety 1st Organization
  • Competitive pay practices
  • Comprehensive Healthcare benefits for you and your family
  • H.S.A or H.R.A with Company Contributions
  • 401k Retirement Savings Program with discretionary employer matchProgressive career development and training
  • Employee assistance program
  • Best practice paid time off policies and holiday pay
  • Service recognition and awards

Family oriented environment with open communication, collaborative atmosphere, and team-building events.

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