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Collection Director Jobs in Arizona (NOW HIRING)

Alerus

Retail Loan Collections Manager

Phoenix, AZ

$80K - $110K/yr

Responsibilities include planning, directing, and controlling the retail loan and assigned small business collections function; ensuring that established collection policies, procedures, and legal ...

MRINetwork Jobs

Director Laboratory

Tucson, AZ

$96K - $126K/yr

Responsible for specimen collection and laboratory testing performed on all patients from neonates ... Lab Director experience. Certification/License - Registered or registry eligible in accordance with ...

Upgrade

Director, Workforce Management

Phoenix, AZ

About the Role The Director of Workforce Management is a newly created senior role on the PSC ... Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the ...

MRINetwork Jobs

Laboratory Director

Tucson, AZ

$91K - $119K/yr

Oversee specimen collection and testing for patients from neonates to geriatric populations. * Direct daily laboratory operations, including staffing, workflow, and quality control. * Manage ...

UHS

ASST DIRECTOR - BUSINESS OFFICE

Tucson, AZ · On-site

Maintains follow-up and collection activity including letters, telephone and personal contact with insurance companies, third party payers and patients. Assists the Business Office Director with ...

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Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in Arizona? The most popular types of Collection jobs in Arizona are:
What cities in Arizona are hiring for Collection Director jobs? Cities in Arizona with the most Collection Director job openings:
Collection Director jobs near you
Credit Collection Specialist 1

Credit Collection Specialist 1

Crown Equipment Corporation

Goodyear, AZ

$21.25 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Job Duties

  • Customer Collection Activities - Maintain regular communication with customers to assure that assigned accounts are kept in current status and payment is forthcoming. Provide customer service and maintain appropriate documentation of collection procedures performed to reference for future communications.  Follow up in a timely manner on past due invoices. Proactively confirm approval of all larger invoices with key customers. Enlist the efforts of Branch Management, General Managers, and Directors to accelerate the collection process.
  • Credit Review - Monitor credit status on all assigned accounts. Coordinate and work with Regional Credit Specialist on resolution.  Assist Collection Specialist Regional with research and resolve of past due accounts.  Research customers through Dunn & Bradstreet, Company history, and other internet sources to determine risk.  Follow up with customers on delinquent accounts to determine approval of orders
  • Report Preparation and Review - Review portfolio using Accounts Receivable (AR) Metrics & Detail Reports.  Prepare and review portfolio and aging reports with Branch Management team and customers on monthly basis.  Review portfolio with Supervisor on monthly basis.
  • Miscellaneous - Monitor credit status on all assigned accounts. Research and reconcile account history as needed.  Process electronic payments as requested.  Perform accounting adjustments as needed.  Perform other duties as assigned.

Minimum Qualifications

  • Less than 2 years related experience
  • Associate degree (Accounting)
  • Non-degree considered if 6+ years of related experience along with a high school diploma or GED
  • Per 8-hour shift.  Sit 8 hours and stand 0 hours.  Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations).  Regular interaction with others and performs a degree of independent work.  Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard.  Infrequent lifting, walking and climbing stairs.  Occasional use of office equipment (copiers, printers, etc.).

Preferred Qualifications

  • Attention to detail and ability to work independently with appropriate guidance.  
  • Analytical and objective decision-making skills.  
  • Good communication skills and problem-solving capabilities. 
  • Good computer skills.  
  • Ability to multitask and work in fast-paced environment.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

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About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

Social media

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