Collections Team Leader
Atlanta, GA · On-site
A dedicated group with a clear mission: to assist customers facing financial challenges and guide ... The role As a Collections Team Leader, you'll take the helm in our in-house collection process ...
Collections Team Leader
Atlanta, GA · On-site
A dedicated group with a clear mission: to assist customers facing financial challenges and guide ... The role As a Collections Team Leader, you'll take the helm in our in-house collection process ...
Collections Team Leader
Atlanta, GA · On-site
A dedicated group with a clear mission: to assist customers facing financial challenges and guide ... The role As a Collections Team Leader, you'll take the helm in our in-house collection process ...
Collections Team Leader
Atlanta, GA · On-site
A dedicated group with a clear mission: to assist customers facing financial challenges and guide ... The role As a Collections Team Leader, you'll take the helm in our in-house collection process ...
Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. * Assist with TPE reviews, QAPI efforts, and regulatory compliance.
Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. * Assist with TPE reviews, QAPI efforts, and regulatory compliance.
Afterhours Care Manager RN
Kennesaw, GA · On-site
Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. * Assist with TPE reviews, QAPI efforts, and regulatory compliance.
Afterhours Care Manager RN
Kennesaw, GA · On-site
Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. * Assist with TPE reviews, QAPI efforts, and regulatory compliance.
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
Atlanta, GA · On-site
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective ...
New
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective ...
New
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective ...
New
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective ...
New
HR Coordinator
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
HR Coordinator
$20.25 - $26.50/hr
Support offboarding coordination including system updates, communication to facilities, and documentation collection. * Assist with HR team scheduling, meeting logistics, and materials preparation as ...
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
Collections Coordinator
Atlanta, GA · On-site
Essential Job Duties * Assist team members and leaders in collection efforts. * Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account ...
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
The Collection Specialist will monitor the customer account base and contact customers as necessary ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
The Collection Specialist will monitor the customer account base and contact customers as necessary ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
Description SUMMARY The Collection Specialist is responsible for collection of past due customer ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
Description SUMMARY The Collection Specialist is responsible for collection of past due customer ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
SUMMARY The Collection Specialist is responsible for collection of past due customer accounts ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
A/R Collections
Suwanee, GA · On-site
$18.75 - $24/hr
SUMMARY The Collection Specialist is responsible for collection of past due customer accounts ... Assist Receptionist in covering the phone and front desk as required. * Other duties as assigned.
Credit and Collections Specialist
Atlanta, GA · On-site
$21 - $28/hr
Analyze collection performance and identify trends affecting cash flow. * Ensure compliance with company policies, contractual terms, and applicable regulations. * Assist with month-end closing ...
Quick apply
Credit and Collections Specialist
Atlanta, GA · On-site
$21 - $28/hr
Analyze collection performance and identify trends affecting cash flow. * Ensure compliance with company policies, contractual terms, and applicable regulations. * Assist with month-end closing ...
Collection Assistant information
See Atlanta, GA salary details
$9.71 - $11.47
2% of jobs
$11.47 - $13.24
3% of jobs
$13.24 - $15.01
14% of jobs
$15.47 is the 25th percentile. Wages below this are outliers.
$15.01 - $16.77
22% of jobs
The median wage is $17.60 / hr.
$16.77 - $18.54
19% of jobs
$20.27 is the 75th percentile. Wages above this are outliers.
$18.54 - $20.30
15% of jobs
$20.30 - $22.07
6% of jobs
$22.07 - $23.83
5% of jobs
$23.83 - $25.60
4% of jobs
$25.60 - $27.36
4% of jobs
$27.36 - $29.13
4% of jobs
$9
$19
$29
How much do collection assistant jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for collection assistant in Atlanta, GA is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.21 per hour, depending on experience, location, and employer.
What is the difference between Collection Assistant vs Accounts Receivable Clerk?
| Aspect | Collection Assistant | Accounts Receivable Clerk |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer relevant coursework | High school diploma; some roles may require basic accounting knowledge |
| Work Environment | Office setting; interacting with clients and finance teams | Office setting; handling invoicing and payment processing |
| Employer & Industry Usage | Financial institutions, healthcare, retail | Businesses across various industries managing billing |
| Common Search & Comparison | Focuses on debt collection and follow-up | Focuses on managing accounts and payment records |
The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.
How to get a job as a collection assistant?
To get a job as a collection assistant, candidates should have strong communication and organizational skills, experience with accounting or debt collection processes, and familiarity with collection software. A high school diploma or equivalent is typically required, and some positions may prefer or require relevant certifications. Applying through company websites, job boards, and networking can improve chances of securing an interview.
What is the role of a collection assistant?
A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, maintaining records of transactions, and ensuring compliance with collection policies. They often use collection software and require strong communication skills to handle sensitive situations professionally.
What are the most commonly searched types of Collection jobs in Atlanta, GA? The most popular types of Collection jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Collection Assistant jobs? Cities near Atlanta, GA with the most Collection Assistant job openings:
Full-time
Re-posted 25 days ago
Job description
At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.
The team
We are the Collections Team! A dedicated group with a clear mission: to assist customers facing financial challenges and guide them back to good standing wherever possible. With team members based across the UK, Sweden and the US, this role will join our Atlanta based team covering the entire US market. Now, we're looking for an experienced and enthusiastic Collections Team Leader to join us and take our team to the next level.
The role
As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of accuracy and timeliness, driving up collection rates while ensuring every customer enjoys a top-notch experience.
In addition to supporting customers, you'll play a key role in overseeing the collections process and leading a talented team, providing guidance, support, and strategic direction to the team, ensuring that all activities align with our commitment to treating customers fairly and effectively managing our receivables portfolio.
What you'll be doing
Team Leadership & Performance Management
Quality Assurance & Compliance Oversight
Portfolio Management & Collections Strategy
Data Analysis & Reporting
Customer & Stakeholder Management
Debt Recovery & Agency Management
Process Improvement & Operational Excellence
Customer Fairness & Culture
We think you'll need
What happens next?
Think this sounds like the right next move for you? Or if you're not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
#LI-CG1
The team
We are the Collections Team! A dedicated group with a clear mission: to assist customers facing financial challenges and guide them back to good standing wherever possible. With team members based across the UK, Sweden and the US, this role will join our Atlanta based team covering the entire US market. Now, we're looking for an experienced and enthusiastic Collections Team Leader to join us and take our team to the next level.
The role
As a Collections Team Leader, you'll take the helm in our in-house collection process, steering a diverse receivables book toward success. Your mission: to maintain impeccable standards of accuracy and timeliness, driving up collection rates while ensuring every customer enjoys a top-notch experience.
In addition to supporting customers, you'll play a key role in overseeing the collections process and leading a talented team, providing guidance, support, and strategic direction to the team, ensuring that all activities align with our commitment to treating customers fairly and effectively managing our receivables portfolio.
What you'll be doing
Team Leadership & Performance Management
- Lead, motivate, and develop a small Collections team to achieve operational objectives, customer outcomes, and individual performance targets.
- Set clear goals and expectations, monitor performance against KPIs, and conduct regular one-to-one meetings to provide coaching, feedback, and development support.
- Foster a high-performance culture focused on accountability, continuous improvement, customer fairness, and operational excellence.
- Identify training and development needs within the team and implement coaching plans to improve performance and capability.
Quality Assurance & Compliance Oversight
- Conduct regular quality control reviews of customer calls, account actions, correspondence, and case management activities to ensure compliance with internal policies, regulatory requirements, and company standards.
- Monitor call quality, customer interactions, account notes, payment arrangements, forbearance decisions, and escalation handling to ensure consistency and accuracy.
- Provide structured feedback and coaching based on quality assurance findings, identifying trends, risks, and improvement opportunities.
- Ensure all customer communications and account actions are documented accurately and completed in accordance with Treating Customers Fairly principles and business procedures.
- Maintain oversight of complaint handling, vulnerable customer processes, and regulatory compliance requirements.
Portfolio Management & Collections Strategy
- Conduct daily monitoring of the receivables portfolio to identify underperforming, inactive, and high-risk customers.
- Analyse customer behaviour, payment trends, and portfolio performance to identify opportunities to improve collections outcomes and reduce default risk.
- Develop and implement proactive and reactive customer engagement strategies to maximise collections performance while maintaining positive customer relationships.
- Ensure default account volumes remain within agreed budget tolerances through effective collections strategies and risk management practices.
Data Analysis & Reporting
- Perform detailed statistical and root cause analysis to understand customer inactivity, payment performance, and collection effectiveness.
- Generate, review, and present reports on collection rates, delinquency trends, default volumes, recoveries, team performance, quality assurance outcomes, and operational KPIs.
- Use data-driven insights to identify process improvements, increase efficiencies, and support business decision-making.
Customer & Stakeholder Management
- Engage directly with customers through telephone, email, and other communication channels to resolve complex cases and drive successful outcomes.
- Act as the primary escalation point for complex customer situations, supporting team members and ensuring timely and effective resolution.
- Build and maintain strong working relationships with internal stakeholders and external partners to support collections objectives.
Debt Recovery & Agency Management
- Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved.
- Monitor post write-off recovery performance and take appropriate action to maximise recoveries and improve vendor performance.
- Review agency reporting and performance metrics to identify opportunities for improved recoveries and customer outcomes.
Process Improvement & Operational Excellence
- Continuously review collections processes, controls, and customer journeys to identify and implement improvements.
- Drive initiatives that improve operational efficiency, customer experience, collections effectiveness, and risk management.
- Support change projects, system enhancements, and new process implementations across the collections function.
Customer Fairness & Culture
- Champion Liberis values and behaviours, ensuring customers are treated fairly and consistently at every stage of the collections journey.
- Promote a customer-centric approach that balances commercial outcomes with positive customer experiences and regulatory expectations.
- Lead by example, creating an inclusive, collaborative, and supportive team environment.
We think you'll need
- Demonstrated experience within a collections environment, ideally within SME lending, financial services, or commercial finance.
- Team leadership experience of managing, coaching, and developing small teams.
- Strong understanding of collections operations, arrears management, recoveries, and customer engagement strategies.
- Experience conducting quality assurance reviews, call monitoring, compliance assessments, and performance coaching.
- Excellent analytical and problem-solving skills with the ability to interpret data and drive informed decisions.
- Strong communication and stakeholder management skills, with the ability to influence at all levels.
- High level of integrity, professionalism, and sound judgement in all decisions and actions.
- Advanced proficiency in Microsoft Excel and experience using collections, CRM, and reporting systems.
- Strong attention to detail with a focus on accuracy, risk management, and compliance.
- Proven ability to identify process improvements and successfully implement operational enhancements.
- Self-motivated, highly organised, and able to effectively prioritise workload in a fast-paced environment.
- Passionate about delivering fair customer outcomes while achieving business objectives.
What happens next?
Think this sounds like the right next move for you? Or if you're not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
#LI-CG1