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Collection Assistant Jobs in Massachusetts (NOW HIRING)

Coordinate with performance library for music distribution and collection * Assist faculty with score preparation, rehearsal planning, and logistics * Work with supervisor to provide individualized ...

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Collection Assistant information

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$11

$21

$33

How much do collection assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection assistant in Massachusetts is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates typically need a high school diploma or equivalent and should develop skills in communication, organization, and attention to detail. Relevant experience in customer service or administrative tasks can be beneficial, and familiarity with accounting or collection software may improve job prospects. Applying through company websites, job boards, or staffing agencies is common practice.

What are the responsibilities of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, updating and maintaining account records, and ensuring compliance with collection policies. They often use collection software and need strong communication and organizational skills to perform their duties effectively.

What does a collection assistant do?

A collection assistant supports the collection process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use collection software and require strong communication and organizational skills to ensure timely payments and accurate record-keeping.

What are the most commonly searched types of Collection jobs in Massachusetts?

The most popular types of Collection jobs in Massachusetts are:

What cities in Massachusetts are hiring for Collection Assistant jobs?

Cities in Massachusetts with the most Collection Assistant job openings:

Infographic showing various Collection Assistant job openings in Massachusetts as of September 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,511 per year, or $21.9 per hour.

$40K - $45K/yr

Full-time

Re-posted 24 days ago


Key responsibilities

  • Participate in qualitative and quantitative data collection and storage.

  • Coordinate project activities, communicate with collaborators, and support relationships with participants and research staff.

  • Develop and maintain data collection tools, monitor data quality, and assist with data analysis and reporting.


Job description

General Summary

Under the direction of the Principal Investigator or designee, the Research Coordinator I is responsible for carrying out multiple complex research protocols.

At the Lifeline for Families Center, we develop and scale practical approaches to integrating mental healthcare into perinatal, infant, and child healthcare. We develop, implement, and test scalable models of care, trainings, and tools that support families, regardless of what professional or setting they present to.Lifeline for Families is a mission-based, women-led organization which supports parents (all child caregivers) and their children in their relationship with one another in traditionally adult- or child-centric settings. We promote mental health for parents and/or children through social connections, trust, and nurturing. Lifeline for Families has two programs: Lifeline for Moms, which drives innovative solutions to addressing multi-level barriers (patient, clinician, practice, population, and policy levels) to perinatal mental health care, and Lifeline for Kids, which addresses the impact of trauma on children and families while simultaneously promoting protective factors, operating under the principle of “you don’t have to be a therapist to be therapeutic.” These programs are synergistic with each other; together, we work to create a holistic landscape of trauma-informed family care with an equity lens.

The Research Coordinator I will work primarily on a project funded by the Patient-Centered Outcomes (PCORI). This project, Pathways for Perinatal Mental Health Equity (Pathways), is a clinical trial that is being conducted at Lifeline for Families. The Research Coordinator may also work on an innovative research program focused on improving perinatal mental health beginning in the preconception period by developing and evaluating a novel Community Health Worker-facilitated digital intervention that integrates preventative mental health support into primary care settings before pregnancy. By combining scalable digital health technology with community-informed expertise, this work seeks to improve engagement, accessibility, and early intervention for women at risk of perinatal mental health conditions.

For these projects, the Research Coordinator will:

  • Participate in qualitative and quantitative data collection and storage.
  • Assist the study team with the creation and dissemination of materials for project team meetings and activities.
  • Work closely with investigators to coordinate project activities and adhere to project work plans.
  • Coordinate communication with all collaborators on the project, including participants, research staff, and project personnel, and support these relationships via active communication.

Responsibilities

  • Collaborate with investigators in the design, development, and documentation of data forms, questionnaires, and other survey materials
  • Responsible for aspects of the development of research recommendations and the design of research projects
  • Participate in the grant, manuscript, and Institutional Review Board process
  • Develop overall research plan for conducting surveys in the community
  • Conduct in-person or telephonic field research
  • Monitor selection and randomization process of study participants
  • Coordinate data collection of study participants, complete case report forms, and develop and maintain spreadsheets
  • Collect and maintain questionnaires and other data forms from study participants
  • Perform literature searches and write detailed written summaries of the findings
  • Collaborate with other project leaders on data presentation, interpretation and writing of scientific reports
  • Develop and maintain computerized data files for all data to be collected
  • May assist with budget /operational aspect of grant and contract proposals
  • Prepare summary reports and ongoing project evaluations for investigators
  • May help recruit, select, supervise and direct the activities of data collection employees and Research Technicians
  • Conduct quality control check on field data collection system
  • Collaborate with other research sites to insure consistency between research sites and accuracy of documentation
  • Perform other duties as required.

Qualifications

  • Bachelor’s degree in the sciences, health care, or equivalent experience
  • 1 year of related experience
  • Experience in using computer-based tools (Word, Excel, Access, Outlook, PowerPoint, etc.)
  • Oral and written communication skills
  • Excellent organization, analytical, and interpersonal skills required
  • Ability to travel to off-site locations.

Additional Responsibilities:

  • Collect and disseminate questions from the data collection teams for discussion to ensure consistent data collection practices
  • Create and maintain standard operating procedure (SOP) documents for quantitative and qualitative data collection
  • Assist with running analytics, compiling data, and drafting reports
  • Assist with drafting content, formatting and releasing e-newsletters
  • Request and collect data required for reports to funders
  • Attend local and/or national conference

Preferred Qualifications:

  • Previous experience with REDCap databases
  • An interest in healthcare research
  • Previous experience with qualitative research
  • An interest in digital health interventions