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Collection Assistant Jobs in Massachusetts (NOW HIRING)

The Collection System Supervisor may be required to assist Operations personnel, Maintenance personnel, City departments, regulatory agencies, contractors, and management during emergencies, capital ...

Residential Supervisor

Beverly, MA ยท On-site

$55K - $57K/yr

Provide interim coverage for the home in the absence of the Residential Manager with support and direction from the Residential Director. Assist with supervising and managing data collection. Assist ...

Showing results 21-40

Collection Assistant information

See Massachusetts salary details

$11

$21

$33

How much do collection assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collection assistant in Massachusetts is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates should have strong communication and organizational skills, experience with accounting or debt collection processes, and familiarity with collection software. A high school diploma or equivalent is typically required, and some positions may prefer or require relevant certifications. Applying through company websites, job boards, and networking can improve chances of securing an interview.

What is the role of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, maintaining records of transactions, and ensuring compliance with collection policies. They often use collection software and require strong communication skills to handle sensitive situations professionally.
What are the most commonly searched types of Collection jobs in Massachusetts? The most popular types of Collection jobs in Massachusetts are:
What cities in Massachusetts are hiring for Collection Assistant jobs? Cities in Massachusetts with the most Collection Assistant job openings:
Infographic showing various Collection Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,511 per year, or $21.9 per hour.

Fall 2026 Volunteer Program Internship

International Institute of New England

Boston, MA โ€ข On-site

$16.25 - $21.75/hr

Internship

Posted 3 days ago

New


Job description

For more than 100 years, the International Institute of New England (IINE) has created opportunities for refugees and immigrants to succeed through resettlement, education, employment support, and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually, including people displaced by political instability, violence, and climate crises; survivors of human trafficking; and unaccompanied children joining family members in New England. As one of the oldest and largest organizations in the region, IINE plays a leading role in shaping public understanding and support of our newest neighbors.
IINE offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.
All internships are unpaid and correspond roughly with the US semester system:
  • Fall Internship: Mid September through Mid December 2026

First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.
Please note that this internship is a hybrid format, meaning that some in-person hours at our Boston, MA office are required.
Volunteer Program Internship Overview
The Volunteer Program at the International Institute of New England contributes to the mission to help immigrants and refugees succeed by connecting dedicated volunteers with opportunities to support immigrants and refugees both directly and indirectly. Volunteers work directly with clients seeking employment, learning English, or needing help to get settled and navigate around their community. Volunteers contribute indirectly via administrative assistance, event set up and management, and helping staff with activities to allow IINE to provide comprehensive, thorough services to clients. The Volunteer Intern works directly with the Volunteer Coordinator on day-to-day administrative activities, assists with internal and external communication required to identify and connect volunteers with opportunities, and assists with event planning and program forecasting. This role supports the mission-driven work of the program, offering hands-on experience in volunteer management, event coordination, and community engagement.
Responsibilities
  • Help identify and communicate volunteer opportunities internally and externally.
  • Assist in volunteer communication and scheduling.
  • Assist in maintaining current and accurate records of all volunteer profiles.
  • Tracking volunteer activity and updating records in SalesForce.
  • Assist with donation collection, organization, inventory, and distribution.
  • Participate in volunteer activities (eg: classroom assistance, donation collection).
  • Assist in volunteer onboarding and task specific training.

Required Skills/Abilities
  • Interest in international, refugee, asylee, and/or immigrant issues
  • Highly organized with attention to detail: ability to track data and report in multiple systems; maintain trackers for volunteer profiles, activities, and open opportunities
  • Strong oral and written communication skills
  • Professionalism, discretion, and maturity in dealing with confidential information
  • Any additional language skills a plus
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Learning Objectives
  • Recognize common challenges and barriers faced by immigrant and refugee populations.
  • Develop strong volunteer coordination, communication, and interpersonal skills.
  • Identify best practices in volunteer management, including recruitment, onboarding, scheduling, and training.
  • Develop skills in maintaining accurate volunteer records, tracking participation, and managing program data.
  • Understand best practices in event planning, community engagement, and nonprofit program coordination.
  • Identify and access community resources and services that support the needs of refugees and immigrants.

Physical Requirements
  • Ability to sit at a desk for extended periods and use a computer and telephone.
  • Occasional light lifting and handling of documents or office supplies.