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Collection Agency Jobs in Dallas, TX (NOW HIRING)

Matheson Tri-Gas, Inc.

Credit Administrator

Irving, TX · On-site

$24 - $25/hr

Bad Debts and Bad Debt Recovery Write-offs Process the requests from the collection agency including the checks and invoices Process Lockbox and Telecheck NSF/Returned Checks as well as the Telecheck ...

DebtBlue LLC

Quality Control Specialist

Richardson, TX · On-site

$17/hr

Contact creditors if the account is sold to another collection agency and attempt to reestablish the previous agreement. * Process scheduled payments of negotiated settlements as well as audit for ...

Buxton Company

Staff Accountant I

Dallas, TX · On-site

$60 - $80/hr

Escalate delinquent accounts to management when appropriate. * Assist with collection agency referrals, legal support, and bad debt recommendations as needed. Customer Support * Manage the customer ...

Condumex

Credit & Collections Manager

Grand Prairie, TX · On-site

$90K/yr

Recommend referral of delinquent accounts to outside collection agencies or legal counsel; coordinate as directed by management. * Maintain positive working relationships with collection agencies ...

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All JobsCollection Agency JobsCollection Agency Jobs in Dallas, TX

Collection Agency information

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How much do collection agency jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collection agency in Dallas, TX is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.93 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities near Dallas, TX are hiring for Collection Agency jobs?

Cities near Dallas, TX with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 10% Part Time, and 15% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,224 per year, or $19.8 per hour.

Credit Administrator

Matheson Tri-Gas, Inc.

Irving, TX • On-site

$24 - $25/hr

Full-time

Posted 12 days ago

Matheson rating

8.0

Company rating: 8.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

33rd of 87 rated oil and gas companies

Job description

Credit Administrator
typing minimum 50 wpm
Ten key by touch
Knowledge of hot key based systems
Experience level of average/above average with Microsoft Office Products
Professional written and verbal communication skills
Self-Motivator
Process the Bad Debt File; Bad Debts and Bad Debt Recovery Write-offs
Process the requests from the collection agency including the checks and invoices
Process Lockbox and Telecheck NSF/Returned Checks as well as the Telecheck Checks and Invoices.
Run Credit Card Payments as Necessary
Process Check Copy Requests including AR Refund Packages as needed for the customers
Print and Process Daily Bank Correspondence Files
Process W9 Requests; Bankruptcy Requests and Tax Certificates and/or other required customer forms
Process Credit References and Credit Memos from the Corporate Office Reps
Handle Auditor Requests
Maintain Credit Department File Cabinets and send to offsite storage as needed
Process Yearly Property Tax Invoices
Assist Credit Representatives in determining where and how payments were applied
Process Adjustment Batches in AR Manager as needed
Process Mail Outs of returned mail to the locations
Various other responsibilities
Process edits on invoices thru PDF for updating PO's
Update the customer file for required changes that come in on the approved forms
Create new customer accounts as requested including contract file and fee association records
Assist the Credit team in reconciliation of their accounts, as requested.
Special Projects - Assigned by Credit Manager, Business Services Group, AR Supervisor or Other Management requests
Prepare summarization of accounts for upper management
Pay rate is $24.00 to $25.00 per hour
The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

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