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Collection Agency Jobs in Wisconsin (NOW HIRING)

Participates in Process Improvement (PI) program by assisting with collection of data and serves on PI team upon request * Follows agency policies and procedures * Performs these and all other duties ...

WI · On-site

Direct and oversee Brush, Bulk, and Roll-off collection operations, ensuring efficient and ... Partners with local government agencies, community organizations, and stakeholders to strengthen ...

Showing results 41-60

Collection Agency information

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$10

$20

$30

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Wisconsin is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities in Wisconsin are hiring for Collection Agency jobs?

Cities in Wisconsin with the most Collection Agency job openings:

Infographic showing various Collection Agency job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $42,062 per year, or $20.2 per hour.

Criminal Justice Collaborating Council (CJCC) Coordinator

Eau Claire County

Eau Claire, WI

$30.13 - $35.15/hr

Full-time

Posted 12 days ago


Job description

POSITION SUMMARY The Criminal Justice Collaborating Council (CJCC) Coordinator provides professional staff support to the Criminal Justice Collaborating Council. This position coordinates CJCC initiatives, facilitates collaboration among criminal justice system partners, and assists with data collection, research, and program evaluation to support evidence-based decision making and system improvements within Eau Claire County's criminal justice system. The position works with criminal justice agencies, County departments, courts, and community organizations to support CJCC initiatives and strategic priorities.

QUALIFICATIONS Program Development and Coordination Facilitate the planning, development, and implementation of Criminal Justice Collaborating Council initiatives and other system improvement programs. Work collaboratively with the CJCC Executive Committee to develop and update strategic work plans, policies, and procedures aligned with CJCC mission and priorities. Identify, develop, implement, and monitor evidence-based criminal justice programs aimed at enhancing public safety, reducing recidivism, and providing alternatives to incarceration.

Evaluate existing criminal and juvenile justice programs and recommend improvements, expansion opportunities, or new initiatives based on best practices and research. Consult with local, state, and national experts on criminal justice reform and evidence-based practices. Coordinate planning activities across County departments and justice partners to advance CJCC goals and priorities.

Study and develop strategies to coordinate resources, facilities, and services necessary for CJCC initiatives and treatment court programs. Collaboration & Communication Serve as the primary liaison among CJCC members, County departments, courts, law enforcement, human services, community organizations, and other justice partners to support coordinated system improvement efforts. Convene and facilitate CJCC and subcommittee meetings with a focus on collaboration, decision-making, accountability, and follow-through on identified priorities and action items.

Foster collaboration and information sharing among criminal justice agencies and community partners to support coordinated, cross-system responses and initiatives. Help establish shared goals across agencies and encourage collective ownership of CJCC priorities, initiatives, and outcomes. Build and maintain effective working relationships with justice system leaders, service providers, government officials, contractors, community partners, impacted populations, and the public.

Assist in translating CJCC priorities into actionable cross-agency plans, including supporting timelines, communication, and coordination of responsibilities. Represent Eau Claire County in collaboration with regional, state, and national criminal justice councils and professional organizations to identify best practices and emerging strategies. Provide professional consultation, coordination, and administrative support to CJCC committees and subcommittees.

Promote and facilitate stakeholder engagement and community participation in CJCC initiatives and justice system improvement efforts. Prepare and deliver written reports, presentations, and communications to the CJCC, County leadership, partner agencies, and community stakeholders. Lead outreach, communication, and public education efforts related to CJCC initiatives and criminal justice system improvements.

Promote a diverse, inclusive, and equitable culture and support CJCC efforts to advance understanding of racial and ethnic disparities within the criminal justice system. Administrative Support Coordinate the operational and administrative activities of the CJCC. Coordinate CJCC meetings, prepare agendas and materials, maintain official records, and ensure compliance with open meeting and public records requirements.

Develop and maintain policies, procedures, and documentation supporting CJCC operations and initiatives. Ensure CJCC programs operate in compliance with applicable federal, state, and local laws and professional standards. Data and Policy Analysis Coordinate the collection and organization of criminal justice data from multiple agencies to support informed decision-making, program planning, and reporting efforts.

Assist with compiling research, benchmarking information, and program data to help evaluate program effectiveness and system outcomes. Support the identification of service gaps, operational challenges, and areas for improvement within the justice system through data review and stakeholder input. Help track and maintain performance measures and reporting standards for CJCC initiatives and treatment court programs.

Gather information on issues identified by the CJCC and assist in preparing summaries, reports, and recommendations related to policy, procedures, or program improvements. Monitor trends and emerging issues affecting Eau Claire County's criminal justice system and provide supporting data and information to aid leadership discussions and planning efforts. Grant & Fiscal Support Support grants, contracts, and funding sources supporting CJCC programs and initiatives.

Identify funding opportunities and coordinate preparation and submission of federal, state, and private grant applications. Ensure compliance with grant reporting requirements and funding regulations. Facilitates criminal justice service provider and/or programs with CJCC members Monitor revenue and expenditure data to support long-term program sustainability.

TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS Bachelor's degree from an accredited college or university in criminal justice, public administration, political science, organizational development, or a related field. Three (3+) years of professional experience in criminal justice, public administration, or a related field. Appointment will be conditional upon successful completion of criminal background check.

Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties. Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000. DESIRED TRAINING AND PROFESSIONAL EXPERIENCE QUALIFICATIONS Master's degree in criminal justice, public administration, social work, political science, organizational development, or a related field.

Demonstrated experience implementing strategic planning initiatives. Experience managing criminal justice reform initiatives, diversion programs, or treatment courts. Experience coordinating multi-agency collaborations or criminal justice councils.

Experience securing and managing public or private grants.