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Collection Agency Jobs in Wisconsin (NOW HIRING)

Waukeshacounty

Benefits Specialist

Waukesha, WI · On-site

$27.49 - $38.19/hr

Assists clients with private insurance-related problems by gathering necessary information or acting as liaison for clients with collection agencies. Consults with legal assistance provider for ...

Waukesha County, WI

Benefits Specialist

Waukesha, WI · On-site

$27.49 - $38.19/hr

Assists clients with private insurance-related problems by gathering necessary information or acting as liaison for clients with collection agencies. Consults with legal assistance provider for ...

Stoughton Trailers

Manager - Accounting

Stoughton, WI · On-site

Interface with outside audit firm(s), banks and lessors, casualty/liability insurance agent(s), credit card companies and collection agencies * Perform all assigned tasks in a safe, efficient, timely ...

ETC

Credit Specialist (Accounts Receivable)

Middleton, WI

$20.75 - $27.50/hr

Compile documentation on delinquent accounts to be forwarded to collection agencies. * Invoicing * Generate daily invoicing and reports daily. * Distribute paperwork. * Monitor daily invoices for ...

Gfoat

WI · On-site

$135 - $165/hr

Establishes and maintains accounts receivable processes for all receivables to the City, including the use of collection agencies, law firms, and other collection resources; manages and controls the ...

Stoughton Trailers

Manager - Accounting

Stoughton, WI · On-site

Interface with outside audit firm(s), banks and lessors, casualty/liability insurance agent(s), credit card companies and collection agencies * Perform all assigned tasks in a safe, efficient, timely ...

ETC

Credit Specialist (Accounts Receivable)

Middleton, WI · On-site

$20.75 - $27.50/hr

... collection agencies. • Invoicing • Generate daily invoicing and reports daily. • Distribute paperwork. • Monitor daily invoices for accuracy of sales tax charged. Obtain relevant sales tax ...

ETC

Credit Specialist (Accounts Receivable)

Middleton, WI · On-site

$20.75 - $27.50/hr

... collection agencies. • Invoicing • Generate daily invoicing and reports daily. • Distribute paperwork. • Monitor daily invoices for accuracy of sales tax charged. Obtain relevant sales tax ...

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All JobsCollection Agency JobsCollection Agency Jobs in Wisconsin

Collection Agency information

See Wisconsin salary details

$10

$20

$30

How much do collection agency jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collection agency in Wisconsin is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities in Wisconsin are hiring for Collection Agency jobs?

Cities in Wisconsin with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $42,062 per year, or $20.2 per hour.

Biller | Preceptor Home Health & Hospice

Preceptor Home Health & Hospice

Germantown, WI • Remote

$25 - $30/hr

Full-time

Re-posted 9 days ago

Job description

Billing & Accounts Receivable Specialist

Location: Germantown, WI (Remote-Within Wisconsin)


Position Type: Full Time


Wage: $25-30/hour

Are you a detail-oriented professional with experience in healthcare billing and collections? Join Preceptor Home Health & Hospice, a trusted provider dedicated to delivering high-quality, patient-centered care. In this role, you will ensure accurate billing, efficient collections, and strong financial operations that support our mission and patient services.

What You'll Do

As a Billing & Accounts Receivable Specialist, you will play a key role in maintaining financial accuracy and supporting organizational success. Responsibilities include:

  • Managing billing, collections, and accounts receivable processes
  • Ensuring timely and accurate reimbursement from payers
  • Maintaining billing systems in compliance with state, federal, and regulatory standards
  • Reviewing and billing according to payer contracts and guidelines
  • Monitoring and following up on aged accounts receivable
  • Resubmitting claims and coordinating with collection agencies as needed
  • Preparing reports on billing activity and financial performance
  • Reconciling accounts receivable, accounts payable, and cash receipts
  • Maintaining accurate financial documentation and records
  • Building positive relationships with patients, families, and payers
  • Ensuring strict confidentiality of patient and organizational information

What We're Looking For

  • High school diploma required; Associate's or Bachelor's degree in Accounting, Business, or related field preferred
  • Minimum of 3 years of healthcare billing and collections experience (home health or hospice preferred)
  • Knowledge of billing systems and payer processes required
  • Familiarity with Medicare, Medicaid, and insurance billing regulations
  • Strong attention to detail and ability to manage complex data
  • Excellent communication and problem-solving skills
  • Ability to work independently and manage multiple priorities

Why Join Us?

  • Supportive and collaborative team environment
  • Opportunity to play a vital role in healthcare operations
  • Stable and professional office setting
  • Opportunities for growth and development
  • Be part of a mission-driven organization

Apply Today

If you're ready to bring your billing expertise to a team that supports compassionate care, we'd love to hear from you.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Apply