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Collection Agency Jobs in Virginia (NOW HIRING)

Collaborate with external agencies and partners to synchronize collection management efforts. * Maintain proficiency in ISR tools, methodologies, and platforms to ensure the delivery of cutting-edge ...

Collaborate with external agencies and partners to synchronize collection management efforts. * Maintain proficiency in ISR tools, methodologies, and platforms to ensure the delivery of cutting-edge ...

Collection Manager (SME)

Hampton, VA · On-site

$112K - $179K/yr

Collaborate with external agencies and partners to synchronize collection management efforts. * Maintain proficiency in ISR tools, methodologies, and platforms to ensure the delivery of cutting-edge ...

... collection, agency consultations, cultural resources, hazardous materials, and water quality permitting. * Performing quality assurance/ quality control reviews of environmental deliverables.

Title: Collection Management Officer Belong. Connect. Grow. with KBR! KBR's National Security ... Experience with a primary USIC agency and an area or country specialization and HUMINT tradecraft ...

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Collection Agency information

See Virginia salary details

$10

$19

$30

How much do collection agency jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collection agency in Virginia is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

How do I become a collection agent?

To become a collection agent, you typically need a high school diploma or equivalent and strong communication skills. Some employers prefer candidates with experience in customer service or finance, and obtaining a certification such as the Certified Collection Specialist (CCS) can improve job prospects. The role often requires familiarity with debt collection laws and the use of collection software.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).

What jobs pay $10,000 a month without a degree?

A collection agency role typically does not pay $10,000 a month without experience or advanced skills. High-paying jobs without a degree often include sales, real estate, or certain tech roles like software development, which may require self-education or certifications. Achieving such income usually involves commission-based work, entrepreneurship, or specialized skills that command higher pay.

How to make 2000 a week working from home?

A collection agency representative can potentially earn $2,000 weekly by handling high-volume accounts, working efficiently, and possibly earning commissions or bonuses based on recovery rates. Success depends on experience, skill in negotiation, and the company's pay structure, often requiring strong communication and organizational skills. Typically, this role involves remote work with a focus on debt collection and compliance.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
Infographic showing various Collection Agency job openings in Virginia as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 59% Full Time, 14% Part Time, and 25% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,315 per year, or $19.9 per hour.
Collection Manager

Full-time

Posted 7 days ago


Job description

Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.  ​  ​
Our customers’ and Syntelligent’s success are built upon the core values of People First, Integrity amp; Accountability, Mission Driven, Community Focus and Team Oriented. 
Syntelligent is seeking Collection Requirements Managers to support contingent work.***This position is pending award and is a pipeline role***
Location: Charlottesville, VA.
Schedule: Day/M-F
Anticipated Salary Range: $90,000-$95,000
Responsibilities:
Duties will include:
  • Help your client monitor, manage, develop, and refine collection requirements, operations, and multi-int strategies.
  • Assist with executing collection operations management processes supporting national agency tasking, synchronization, and strategy development to ensure collection requirements effectively support intelligence needs.
  • Use your understanding of intelligence collection disciplines, collection requirements management systems, collection plans and strategies, and intelligence community coordination processes.
  • Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products.
  • Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.
  • Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers.
  • Assesses the value of collected intelligence versus the customers’ need(s) and decision making.
  • Identifies collection gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection
  • Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources.
  • Manages large amounts of data, ensures data consistency, produces visualizations and develops models to report findings.
  • Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Data Engineers
​Qualifications
Required Qualifications:
  • Demonstrated knowledge of developing methods and criteria to evaluate whether collection requirements been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings.
  • Demonstrated knowledge of the intelligence collection capabilities, Processing, Exploitation, and Dissemination (PED), and planning tools.
  • Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS, S-PLUS, or R.
  • Full understanding of the Collection Operational Tasking and Reporting system, Collection Operations Policy, Oversight Requirements and tasking authorities, to include HUMINT and HUMINT related activities.
  • At least 3+ years of experience with intelligence collection management
  • 2+ years of experience with ISR and Multi-INT collection, strategy, and analysis
  • Experience in analyzing collection operations, requirements, and strategies to articulate effectiveness and identify areas for improvement
  • Experience with analyzing and visualizing large data sets to identify gaps, trends, and opportunities
  • Knowledge of multi-intelligence collection disciplines, including SIGINT, MASINT, IMINT, GEOINT, or TECHINT
  • Knowledge of joint command and subordinate organization’s structure, role, and command relationship
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Completion of a DoD or IC Collection Management Course​
Experience Levels:
  1. Junior-Bachelor's degree and 1+ years of experience or 4 years of experience in lieu of degree.
  2. Mid-Bachelor’s degree +3 years of relevant experience or 7 years of relevant experience in lieu of degree.
  3. Senior-Bachelor’s degree +8 years of relevant experience or 12 years of relevant experience in lieu of degree.
  4. SME-Master's degree and 12+ years of experience, Bachelor's and 17+ years of experience, or 21+ years of relevant experience in lieu of degree
​Clearance: TS/SCI
Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.
Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
Preferred Qualifications:
  • Bachelor’s degree
  • 12+ years of experience with intelligence collection management
  • Experience as a collection strategist supporting national agency-level organizations.
  • Possession of excellent verbal and written communication skills, including confidently interfacing with senior military and civilian officials.
  • Current CI Polygraph
  • Graduate of an in-residence DoD / IC collection management course.
Online applications, please.

The likely salary range for this position is $72,000-120,000 per year. This is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Other rewards may include annual bonuses, Spot bonuses, and program-specific awards. In addition, Syntelligent provides a variety of benefits to all our Full-Time employees.

Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact our Human Resources at 540-736-4570, Extension #2.

If you need assistance or an accommodation in Syntelligent’s online application process, please contact our Human Resources Office at 540-736-4570, Extension #505.