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Collaborative Testing Services information

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$14K

$80.2K

$184.5K

How much do collaborative testing services jobs pay per year?

As of Jul 14, 2026, the average yearly pay for collaborative testing services in the United States is $80,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $101,500.00 per year, depending on experience, location, and employer.

How does a professional in Collaborative Testing Services typically interact with clients and team members during a testing project?

Professionals in Collaborative Testing Services frequently engage with both clients and internal teams to ensure testing processes align with project goals and regulatory standards. They participate in regular meetings to clarify project requirements, discuss test methodologies, and report progress or findings. Communication and documentation skills are essential, as team members often collaborate across disciplines to resolve issues and deliver accurate, timely results. Building strong relationships with clients and maintaining clear, professional communication helps ensure project success and client satisfaction.

What is the difference between Collaborative Testing Services vs Software Testers?

AspectCollaborative Testing ServicesSoftware Testers
CredentialsMay include certifications like ISTQB, CSTETypically hold ISTQB, CSQA, or similar testing certifications
Work EnvironmentOften outsourced, collaborative teams, multiple locationsIn-house or remote, within software development teams
Industry UsageUsed by organizations seeking independent or third-party testingEmployed directly by software companies or clients
Primary FocusProviding independent testing services, quality assuranceExecuting test cases, identifying bugs, validating software

Collaborative Testing Services involve external or third-party providers offering independent testing, while Software Testers are typically employed within organizations to perform testing tasks. Both roles require similar certifications and work in related environments, but their primary focus and employment context differ.

What are Collaborative Testing Services?

Collaborative Testing Services are specialized organizations that facilitate proficiency testing and interlaboratory comparison programs for labs around the world. They help laboratories assess and improve the accuracy and reliability of their testing processes by providing standardized samples and evaluating results. These services are crucial for maintaining accreditation, meeting regulatory requirements, and ensuring high-quality laboratory performance. Participating in collaborative testing enhances confidence in lab results and supports continuous improvement.

What are the key skills and qualifications needed to thrive as a Collaborative Testing Services professional, and why are they important?

To thrive in Collaborative Testing Services, you need a solid background in quality assurance, analytical testing methods, and often a degree in chemistry, materials science, or a related field. Familiarity with laboratory information management systems (LIMS), proficiency in using testing instruments, and relevant certifications such as ISO/IEC 17025 are typically required. Strong attention to detail, effective teamwork, and clear communication are vital soft skills for success in this role. These competencies ensure accurate test results, maintain industry compliance, and facilitate smooth collaboration across client and laboratory teams.
More about Collaborative Testing Services jobs
What job categories do people searching Collaborative Testing Services jobs look for? The top searched job categories for Collaborative Testing Services jobs are:
Collaborative Testing Services jobs near you
Infographic showing various Collaborative Testing Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $80,163 per year, or $38.5 per hour.
FRFS TechnicalSolutionsAnalyst, OperationsCustomer Testing Services

FRFS TechnicalSolutionsAnalyst, OperationsCustomer Testing Services

Federal Reserve Bank of Richmond

Cleveland, OH • On-site

$78K - $101K/yr

Full-time

Posted 14 days ago

Job description

CompanyFederal Reserve Bank of Kansas CityFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

About the Role
Askilled IT professional to provide critical technical support for our Federal Reserve Financial Services(FRFS)Connectivity Testing and Integration (CTI) Team to deliver exceptional customer support, by providingsecond and third-level technical support. Your responsibilities include coordinating customer onboarding projects,facilitatingnetwork testing, and serving as a technical liaison between customers, internal teams, and vendors.You'llmanage technical projects from start to finish,maintaindetailed documentation, andidentifyprocess improvements. This position requiresexcellent customer service,strong technical knowledge, problem-solving abilities, and the capacity to work both independently and collaboratively.

Key Activities

  • Install,maintain, monitor, andtroubleshootingsystems and applications while providing advanced technical support to resolve complex customer issues.

  • Serve as technical liaison between customers, vendors, and internal teams while managing onboarding projects, equipment changes, and infrastructure implementations.

  • Research and resolve connectivity issues and change requests, escalating advanced problems according to established standards fortimelyresolution.

  • Maintain test lab environments for regression testing, problem recreation, and network validation activities to ensure system reliability.

  • Create andmaintaintechnical documentation, procedures, and guidelines whileidentifyingopportunities to improve processes and infrastructure.

  • Provide after-hours support for urgent issues.

Required Qualifications

  • Typicallyrequires 0-3 years of relevant experience.

  • Associate's degree in information technology or a closely related field from a technical/vocational school, an accredited college or university, or equivalent combination ofdirectly relatededucation and/or experience.

  • Novice to intermediate understanding ofsubject.

  • Works under clearly defined guidelines with direct supervision. Consults with management or more senior staff in decision-making.

Preferred Qualifications

  • Knowledge of systems administration, network infrastructure, and both production and test environments.

  • Ability to diagnose and resolve technical issues, escalate appropriately, and troubleshoot connectivity and system-level problems.

  • Capacity to lead customer projects, coordinate across multiple stakeholders, and manage timelines.

  • Skilled in serving as a technical liaison between diverse groups including customers, vendors, and internal teams while providing consultative support.

  • Creating andmaintainingcomprehensive technical documentation, processes, procedures, andaccuratecustomer databases.

  • Flexibility to provide on-call support, handle urgent issues outside business hours, andmaintaina customer-centric approach whileidentifyingcontinuous improvement opportunities.

Working Hours

  • Monday - Friday / 8:00am - 4:30pm CTOR

  • Monday - Friday / 11:00am - 7:30pm CT

  • Saturday / 7:00am - 4:00pm CT

  • Team members can expect towork2-3Saturdayspermonth based on project demands and customer requirements.

Additional Information

How We Work:

  • On-site, full-time. Requirements vary by district.

  • Locations:Boston, New York, Philadelphia, Cleveland, Richmond, Atlanta, Chicago, St Louis, Minneapolis, Kansas City, Dallas, San Francisco preferred.

  • Remote Eligible: No

Salary:

  • $63,800 - $82,500/AssociateLevel

  • $78,500 - $101,500 / Experienced Level

  • Final offers aredeterminedby factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.

Citizenship Requirements: United States citizenship or lawful permanent resident alien status, with at least three (3) or more years of United States residency from the date of legal entry to the United States isrequiredfor this position.

Screening Requirements: This position hasadditionalscreening requirements due to the information accessed while performing the job. Theseadditionalscreenings would beinitiatedat the time of offer acceptance and could take up to a couple of months to complete. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.

Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position.Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About Us

  • Total Rewards & Benefits

  • Who We Are

  • What We Do

Follow us onLinkedIn, Instagram,X (formerly Twitter), andYouTube

Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryInformation Technology Family GroupWork ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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