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Cold Chain Customer Service Jobs (NOW HIRING)

Copeland

Technical Sales Engineer, Cold Chain

Support customers with cold chain and refrigeration application expertise * Deliver technical product demonstrations and support technical discussions during the sales process * Provide remote and ...

Copeland

Technical Engineer, Cold Chain, France

Support customers with cold chain and refrigeration application expertise * Deliver technical product demonstrations and support technical discussions during the sales process * Provide remote and ...

EVERSANA

Material Handler III - Cold Chain

Memphis, TN · On-site

$17.75/hr

Our products, services and solutions help bring innovative therapies to market and support the ... Successfully process customer orders each day * Can quickly move from one task to the next, as ...

Eversana

Material Handler III - Cold Chain

Memphis, TN · On-site

$17.75/hr

Our products, services and solutions help bring innovative therapies to market and support the ... Successfully process customer orders each day * Can quickly move from one task to the next, as ...

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Infographic showing various Cold Chain Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Cold Chain Manager - Quality Assurance

Norton, OH • On-site

Revere Transportation
See more jobs at Revere Transportationexternal

Full-time

Re-posted 5 days ago

Job description

TITLE: Cold Chain Manager - Quality Assurance
REPORTS TO: VP, High Value Services
JOB PURPOSE: Establish, implement and manage the company's Cold-Chain Quality Program. Provide knowledge, experience and training to drive Cold-Chain excellence throughout the organization. Develop and implement industry best practices to achieve and maintain cGMP standards compliance.
PRIMARY RESPONSIBILITIES:
  • Ensures Cold-Chain quality assurance system is in place that meets all required regulations.
  • Develop processes and manages all documentation for Cold-Chain quality assurance program, including but not limited to: standard operating procedures, training documentation, corrective actions, change control, equipment qualification and software validations.
  • Establish and maintain standards for trailers, calibration, validation and mapping protocols.
  • Provides oversight for all equipment mapping, validation and equipment calibration.
  • Define roles and responsibilities for all employees involved in Cold-Chain process.
  • Responsible for compliance and to drive the execution of all Cold-Chain quality assurance processes to ensure an efficient and effective Cold-Chain operation.
  • Hosts and facilitates all audits performed by clients.
  • Ensures all internal audits are performed per schedule and all findings are communicated with department managers and senior management.
  • Audit and qualify any vendors that are utilized for Cold-Chain services.
  • Responsible for coordinating the investigation of any Cold-Chain quality complaint and report the results and the corrective action.
  • Manages the department resources to execute the Cold-Chain quality assurance program and support the daily operations.

EDUCATION:
  • Minimum High School Diploma
  • Bachelor's degree preferred
  • Knowledge of cGMP, PDA, 21 CFR and understanding of Quality Systems
  • Knowledge of ISO 9001 requirements

KEY SKILLS and COMPETENCIES:
  • Strong communication, organizational and customer service skills.
  • Strong attention to detail, follow through and the ability to communicate and control activities through third party providers.
  • Ability to write, and maintain Cold-Chain SOPs
  • Effective analytical and project management skills.

To apply, please email recruiting@reveretransport.com .

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