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Coinbase Compliance Jobs (NOW HIRING)

Cardless, Inc

Customer Support Lead

San Francisco, CA · On-site

We've launched over a dozen credit card programs, including for Coinbase, Bilt, and Qatar Airways ... You'll handle our most complex cases: disputes with compliance implications, fraud scenarios that ...

Cardless, Inc

Payment Operations Manager

San Francisco, CA · On-site

$150K - $180K/yr

We've launched 14 credit cards, including for Coinbase, Alibaba, and Qatar Airways. We help ... Credit cards sit at the intersection of product, compliance, fraud, and banking. You'll need to get ...

Ema

Chief of Staff

San Francisco, CA · On-site

Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers ... Compliance. * Partner with functional leaders to move initiatives from strategic discussion to ...

Tools for Humanity

Operations Lead, US

New York, NY · On-site

$157K - $185K/yr

Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT ... compliance with the GDPR Pay transparency statement (for CA and NY based roles): The reasonably ...

Infinite Agents, Inc

Founding Engineer

San Francisco, CA · On-site

$130K - $230K/yr

... Coinbase and Sardine. The opportunity As our Founding Engineer , you will define, build, and ... compliance, and risk that scale with transaction volume while maintaining zero downtime

Brex

Staff Product Manager, AI

New York, NY · On-site

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase ... We are responsible for aligning cross-functional teams - such as Engineering, Legal, Compliance ...

Ema

Chief of Staff

Bodega Bay, CA · On-site

Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers ... Compliance. * Partner with functional leaders to move initiatives from strategic discussion to ...

Cardless, Inc

Business Operations

San Francisco, CA · On-site

$116K - $137K/yr

We've launched over a dozen credit card programs, including for Coinbase, Bilt, and Qatar Airways ... Coordinate across engineering, compliance, and our brand partners to get it live. Write the ...

Brex

Senior Product Manager, AI

Seattle, WA · On-site

$144K - $190K/yr

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase ... We are responsible for aligning cross-functional teams - such as Engineering, Legal, Compliance ...

Brex

Senior Product Manager, AI

San Francisco, CA · On-site

$149K - $196K/yr

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase ... We are responsible for aligning cross-functional teams - such as Engineering, Legal, Compliance ...

Clay

Technical Delivery Manager

Our clients include Meta, Slack, Google, Snapchat, Amazon, Coinbase, and a range of innovative ... and compliance standards expected at this level. This role does not exist within Clay today. The ...

Cardless, Inc

Engineering Manager

San Francisco, CA · On-site

$230K - $300K/yr

We power programs for names like Coinbase, Bilt, Qatar Airways, and Alibaba - real products, real ... Work directly with external partners, compliance, and cross-functional stakeholders to translate ...

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All JobsCoinbase Compliance Jobs

Coinbase Compliance information

See salary details

$31.5K

$98.9K

$207.5K

How much do coinbase compliance jobs pay per year?

As of Jul 7, 2026, the average yearly pay for coinbase compliance in the United States is $98,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are some typical daily responsibilities for someone working in Coinbase Compliance?

Daily responsibilities in a Coinbase Compliance role often include monitoring transactions for suspicious activity, conducting customer due diligence, and reporting any potential violations of regulatory requirements. Team members may investigate alerts generated by compliance tools, work closely with Legal and Risk teams, and ensure adherence to both internal and external guidelines. Collaboration with global departments is common to address complex cases and evolving regulations. The work environment is typically fast-paced and requires staying updated on industry standards and regulatory changes.

What is the Coinbase compliance team?

The Coinbase compliance team is responsible for ensuring the company's adherence to legal and regulatory requirements related to cryptocurrency transactions. They develop policies, monitor transactions for suspicious activity, and work with regulators to maintain compliance standards. The team often uses tools like transaction monitoring software and may require knowledge of AML and KYC procedures.

How much do Coinbase employees get paid?

Salaries for Coinbase compliance employees vary based on experience, location, and role, but typically range from $60,000 to over $120,000 annually. Compensation may include bonuses and stock options, and roles often require knowledge of regulatory standards and compliance tools.

What is a Coinbase Compliance job?

A Coinbase Compliance job involves ensuring that Coinbase adheres to financial regulations, anti-money laundering (AML) laws, and other compliance requirements. Professionals in this role monitor transactions, conduct risk assessments, and work with regulators to prevent fraud and illicit activities. They also develop policies and procedures to ensure Coinbase operates within legal guidelines while maintaining a secure and trustworthy platform. Compliance teams play a crucial role in protecting both the company and its customers from financial crimes.

What are the key skills and qualifications needed to thrive in the Coinbase Compliance position, and why are they important?

To thrive in a Coinbase Compliance role, you need a solid understanding of anti-money laundering (AML) regulations, financial crime prevention, and risk management, typically supported by a relevant degree or certifications like CAMS. Familiarity with compliance management systems, blockchain analytics tools, and transaction monitoring platforms is essential. Strong attention to detail, analytical skills, and effective communication set exceptional candidates apart. These skills are crucial to ensure regulatory adherence, protect the platform and its users, and support Coinbase's reputation in the financial services industry.

What is Coinbase compliance?

Coinbase compliance refers to the company's efforts to adhere to legal and regulatory requirements related to cryptocurrency transactions, including anti-money laundering (AML) and know your customer (KYC) policies. For compliance roles, this involves monitoring transactions, conducting risk assessments, and ensuring adherence to financial regulations using tools like compliance software. These roles often require knowledge of financial laws, attention to detail, and relevant certifications.

Is it difficult to get a job at Coinbase?

Getting a compliance role at Coinbase can be competitive, as the company seeks candidates with relevant experience in financial regulations, blockchain, or cybersecurity. Strong technical skills, certifications, and a good understanding of cryptocurrency compliance standards can improve your chances. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and cultural fit.
More about Coinbase Compliance jobs
What cities are hiring for Coinbase Compliance jobs? Cities with the most Coinbase Compliance job openings:
What are the most commonly searched types of Coinbase Compliance jobs? The most popular types of Coinbase Compliance jobs are:
What states have the most Coinbase Compliance jobs? States with the most job openings for Coinbase Compliance jobs include:
What job categories do people searching Coinbase Compliance jobs look for? The top searched job categories for Coinbase Compliance jobs are:
Coinbase Compliance jobs near you
Infographic showing various Coinbase Compliance job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 5% Internship, 55% As Needed, 3% Full Time, 34% Temporary, and 1% Summer. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $98,949 per year, or $47.6 per hour.
Operations & Enablement, Customer Support

Operations & Enablement, Customer Support

Cardless, Inc

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Cardless is a credit card and loyalty platform that helps consumer businesses engage their customers. We've launched over a dozen programs with partners like Coinbase, Bilt, and Qatar Airways, building technology that embeds credit card experiences directly into their products.
Our mission is to power the next generation of credit card programs globally, enabling any consumer business to launch and scale a world-class program without building the infrastructure themselves.
We value curiosity, humility, and ownership. We move fast and take responsibility for what we build.
We're headquartered in San Francisco and have raised ~$150M from investors including Spark Capital, American Express, and Activant Capital.
The Job
We're hiring an Operations & Enablement Manager, Customer Support to help scale and improve how Cardless supports customers across our card programs. We're looking for a sharp, strategic support operator to own our most complex escalations and then systematically work to reduce them.
You'll handle our most complex cases: unique scenarios that require cross-functional coordination with Product, Engineering, and Risk, and edge cases that don't fit any existing playbook. But just as importantly, you'll treat every escalation as a signal, something to be documented, analyzed, and resolved at the root so it stops climbing the queue.
This role isn't about being the best at resolving hard tickets. It's about being the person who builds the systems, SOPs, and capability so that hard tickets become routine and routine tickets get handled without you.
If you're someone who gets restless just closing cases and wants to own the whole improvement loop, this is for you.
Before You Apply
A few things worth knowing:
  • This is an IC role. You won't have direct reports, but you'll drive operational improvements and influence outcomes across multiple teams and partners. Management skills over our T2 and T1 teams are also an important part of the role.
  • We work in the office 5 days a week. We know that's a dealbreaker for some people, and that's okay.
  • We move quickly and operate with imperfect information. You should be comfortable navigating ambiguity, making decisions, and creating structure where it doesn't yet exist.
  • Customer operations in fintech are complex. Credit cards sit at the intersection of product, fraud, compliance, banking, and customer experience. You'll need to become fluent in how those systems interact and use that understanding to improve operations at scale.

If that sounds energizing, keep reading.
What You'll Work On
You'll help support and scale programs people already know and care about - including partnerships like Coinbase, Bilt, and Qatar Airways.
  • Scale Customer Operations Infrastructure: Design and improve the workflows, systems, and operational processes that power customer support as Cardless grows in complexity and volume.
  • Improve Escalation Operations: Own and coordinate resolution of high-priority customer and operational issues (T3) that require cross-functional collaboration across Product, Engineering, Fraud, Compliance, and Operations.
  • Drive Root Cause Analysis: Analyze escalation trends, support workflows, operational gaps, and customer feedback to identify systemic issues and implement long-term solutions.
  • Build Scalable Support Systems: Partner with internal teams and BPO partners to improve SOPs, workflows, training materials, QA processes, and operational guidance that enable support teams to operate more effectively and independently.
  • Surface Product & Operational Insights: Translate customer friction and operational pain points into clear, actionable insights for Product and Engineering teams.
  • Improve Operational Visibility: Help build reporting, operational dashboards, and feedback loops that provide better visibility into customer experience trends, support performance, and operational health.
  • Reduce Support Friction at Scale: Leverage automation, tooling, AI workflows, and process improvements to reduce manual work, improve consistency, and create a more scalable customer operations function.
  • Execute Hands-on Operational Work: Jump directly into customer support operations during periods of high volume, process breakdowns, or emerging issues, including personally working through complex or backlogged customer-facing tickets to unblock operations, identify systemic gaps, and improve how issues are handled going forward.

Example Projects
  • Rebuilding a broken escalation path: You notice T2 agents are escalating a specific scenario to T3 that they should be able to resolve themselves. You diagnose where the confusion is, write the SOP, build the macro, and validate that T2 is executing correctly. Escalations on that issue drop.
  • Closing a knowledge gap: You keep seeing the same edge case come through escalations. You document the resolution path, work with the frontline team to make sure they understand it, and update the internal knowledge base so it stops reaching you.
  • Digging into a complaint pattern: CSAT scores dip after a product change. You pull the tickets, identify the common thread, and surface a clear summary to the Product team with enough context for them to act on it.
  • Surfacing a product problem: CSAT dips after a product change. You pull the tickets, identify the pattern, and bring Product a tight summary. Not just "customers are unhappy," but a specific root cause with enough context that they can act on it.

What We're Looking For
  • 4+ years of experience in customer- or client-facing operational roles across strategy & operations, customer operations, support operations, fintech operations, consulting, or other operationally intensive environments
  • Experience managing complex operational issues or driving cross-functional initiatives
  • Demonstrated ability to improve operational processes, workflows, systems, or customer experience outcomes
  • Strong analytical instincts and comfort using data to identify patterns, investigate issues, and drive decisions
  • Excellent written communication and documentation skills
  • Experience building SOPs, operational playbooks, training materials, or workflow improvements
  • Strong stakeholder management and cross-functional collaboration skills
  • Experience working with BPO or outsourced support operations is a plus
  • Fintech, payments, banking, or financial services experience is helpful but not required

Compensation
This role has an annual starting salary range of $120,000-$170,000 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.
Benefits
We're headquartered in San Francisco, CA We're proud to offer our team excellent benefits:
Meaningful startup equity
100% health, vision & dental primary coverage
+ 75% health, vision & dental dependent coverage
Catered lunches
$250/month commuter benefit
Parental leave
Team building events & happy hours
Flexible PTO with a minimum of 15 days off per year
Apple equipment
401k plan
Location
We're headquartered in San Francisco, CA, with a beautiful office in the Jackson Square neighborhood. This role is in-office 5 days a week.

Apply