Rochester, NY ยท On-site
$20 - $22/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Rochester, NY ยท On-site
$20 - $22/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Rochester, NY ยท On-site
$20 - $22/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Quick apply
Rochester, NY ยท On-site
$20 - $22/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Rochester, NY ยท On-site
$17.75 - $24/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Rochester, NY ยท On-site
$17.75 - $24/hr
... email, chat, phone calls, and one-on-one video support sessions * Clearly communicate ... Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or ...
Houston, TX ยท On-site
$14 - $19.25/hr
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Quick apply
Houston, TX ยท On-site
$14 - $19.25/hr
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Quick apply
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Houston, TX ยท On-site
$14 - $19.25/hr
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Quick apply
Houston, TX ยท On-site
$14 - $19.25/hr
Customer Support & Sales : Engage with customers via phone, email, and chat to answer questions, resolve concerns, and guide them to the perfect coffee solutions. * Order Management : Process orders ...
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) Benefits Position Benefits
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) Benefits Position Benefits
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) ๏ปฟ Benefits Position Benefits
Quick apply
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) ๏ปฟ Benefits Position Benefits
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) Benefits Position Benefits
Elmhurst, IL ยท On-site
$23 - $28/hr
... support in the specialty coffee industry. Our goal is to help our customers serve a high quality ... Familiarity with Google Workspace (Gmail, Chat, Drive, Calendar) Benefits Position Benefits
Hartford, SD ยท On-site
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Hartford, SD ยท On-site
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Vivian, SD ยท On-site
$14 - $20/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Vivian, SD ยท On-site
$14 - $20/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Quick apply
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Grand Prairie, TX ยท On-site
$18.75 - $25.50/hr
... support seamless operations. * Conduct routine maintenance by cleaning, oiling, and inspecting ... Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile ...
Grand Prairie, TX ยท On-site
$18.75 - $25.50/hr
... support seamless operations. * Conduct routine maintenance by cleaning, oiling, and inspecting ... Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Gilbert, AZ ยท On-site
$16 - $18/hr
Providing companionship and being someone to chat with over a puzzle, a favorite game, or a cup of coffee * Supporting mobility and assisting with exercises to keep them active * Reminding clients ...
Vivian, SD ยท On-site
$14 - $20/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Vivian, SD ยท On-site
$14 - $20/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Hartford, SD ยท On-site
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
Hartford, SD ยท On-site
$12 - $15.50/hr
Coffee Lovers Wanted! Caribou Coffee Team Members are the face and voice of our company ... Greet and chat with our guests * Create a positive and energetic atmosphere for every guest
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
For Coffee Support Chat jobs, the most frequently searched job titles are:
Rochester, NY โข On-site
$20 - $22/hr
Full-time
Medical, Dental, Retirement, PTO
Re-posted 14 days ago
Description
About UsSalzman Group Inc. (Whole Latte Love) ย is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee accessories. For more than 25 years, we have been passionate about helping customers create cafe-quality coffee experiences at home through exceptional products, education, and customer support.
Our company has been recognized nationally, being named one of America's Fastest Growing Online Shops by Statista, America's Best Online Shops 2026, and America's Best Customer Service 2024-2026 by USA Today.
We foster a collaborative, team-oriented environment focused on innovation, accountability, and growth, while creating opportunities for our employees to develop and succeed.ย
The Tier 1 Technical Support role serves as the first point of contact for customers experiencing technical questions or issues related to espresso machines, grinders, coffee makers, and accessories.
Responsibilities include reviewing customer support tickets, troubleshooting issues using customer-provided descriptions, photos, and videos, and assisting customers through email, phone calls, and live video support sessions. The ideal candidate is a strong communicator, comfortable with technology, eager to learn, and passionate about helping customers in a fast-paced environment.
Requirements
Sourced by ZipRecruiter
Retail
11 - 50 Employees
Rochester, NY, US
1997
