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Coffee Shop Manager Jobs in Normal, IL (NOW HIRING)

Green Thumb

Personal Care Specialist (Full Time)

Normal, IL · On-site

$13.75 - $16.50/hr

... coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they ... Provide necessary support to the management team to ensure retail store operations run smoothly ...

Green Thumb

Personal Care Specialist (Part Time)

Normal, IL · On-site

$13.75 - $16.50/hr

... coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they ... Provide necessary support to the management team to ensure retail store operations run smoothly ...

Green Thumb

Personal Care Specialist (Part Time)

Normal, IL · On-site

$13.75 - $16.50/hr

... coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they ... Provide necessary support to the management team to ensure retail store operations run smoothly ...

GreenThumb

Personal Care Specialist (Part Time)

Normal, IL · On-site

$13.75 - $16.50/hr

... coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they ... Provide necessary support to the management team to ensure retail store operations run smoothly ...

Green Thumb

Personal Care Specialist (Full Time)

Normal, IL · On-site

$13.75 - $16.50/hr

... coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they ... Provide necessary support to the management team to ensure retail store operations run smoothly ...

Scooters Coffee

Barista

Bloomington, IL · On-site

$14.50 - $16.75/hr

Grinding and brewing coffee * Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees * Consistently providing well-crafted, beautifully ...

Coffee Bros I LLC

Barista

Bloomington, IL · On-site

$14.50 - $16.75/hr

Grinding and brewing coffee * Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees * Consistently providing well-crafted, beautifully ...

Oberweis Dairy

Store Manager

Bloomington, IL · On-site

$60K/yr

Keeping the shop sparkling clean and organized * Handling inventory and making sure we never run out of fan favorites * Jumping into scoop, serve, and celebrate with customers * Managing shifts and ...

New

Oberweis Dairy

Store Manager

Bloomington, IL · On-site

$60K/yr

Keeping the shop sparkling clean and organized * Handling inventory and making sure we never run out of fan favorites * Jumping into scoop, serve, and celebrate with customers * Managing shifts and ...

New

Starbucks

barista - Store# 50933, MAIN & W WASHINGTON

East Peoria, IL · On-site

$15.25 - $17.31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm ... management resources, and access to other educational opportunities. You will also have access to ...

Starbucks

barista - Store# 60506, ROUTE 10 & HEITMANN

Lincoln, IL · On-site

$15.25 - $17.31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm ... management resources, and access to other educational opportunities. You will also have access to ...

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All JobsCoffee Shop JobsCoffee Shop Manager JobsCoffee Shop Manager Jobs in Normal, IL

Coffee Shop Manager information

See Normal, IL salary details

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How much do coffee shop manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for coffee shop manager in Normal, IL is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.88 per hour, depending on experience, location, and employer.

What are the main responsibilities of a coffee shop manager?

A Coffee Shop Manager oversees the daily operations of a coffee shop, ensuring excellent customer service, maintaining inventory, managing staff, and handling financial tasks like budgeting and scheduling. They are responsible for hiring and training employees, maintaining a clean and welcoming environment, and ensuring compliance with health and safety regulations. Additionally, a Coffee Shop Manager often works to increase sales through marketing efforts and menu development.

What are some common challenges faced by coffee shop managers and how can they be addressed?

Coffee Shop Managers often encounter challenges such as managing fluctuating staff schedules, maintaining high customer service standards during peak hours, and ensuring consistent inventory management. To address these issues, effective communication with team members and leveraging scheduling software can help with staffing, while regular training sessions keep service quality high. Building strong relationships with suppliers and monitoring inventory closely also helps prevent shortages or waste, ensuring smooth daily operations.

What is the difference between Coffee Shop Manager vs Barista?

AspectCoffee Shop ManagerBarista
CredentialsExperience in management, possibly certifications in hospitality or businessFood safety, coffee brewing certifications often preferred
Work EnvironmentOversees entire coffee shop operations, manages staffPrepares coffee and beverages, interacts directly with customers
Employer & Industry UsageCommonly employed in coffee shops, cafes, and hospitality industryFound in similar settings, often as entry-level or skilled baristas

The main difference is that a Coffee Shop Manager oversees the entire operation, staff, and customer experience, while a Barista focuses on preparing beverages and serving customers. Both roles are essential in a coffee shop, but they require different skills and responsibilities.

What is a coffee shop manager?

The job of a coffee shop manager is to oversee a shift at a cafe or coffee shop. During your shift, you maintain the proper inventory, follow sales, and provide customer service when issues or questions arise. As the coffee shop manager, you also schedule employees for shifts, hire and train new baristas or cashiers, and meet regularly with the shop owner or more senior manager. In addition to your managerial responsibilities, you also perform basic barista duties, including brewing coffee, grinding beans, replacing cups and sleeves, and making espresso drinks.

More about Coffee Shop Manager jobs
What cities near Normal, IL are hiring for Coffee Shop Manager jobs? Cities near Normal, IL with the most Coffee Shop Manager job openings:
Coffee Shop Manager jobs near you
Infographic showing various Coffee Shop Manager job openings in Normal, IL as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Personal Care Specialist (Full Time)

Green Thumb

Normal, IL • On-site

$13.75 - $16.50/hr

Full-time

Re-posted 11 days ago

Green Thumb Industries rating

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

4th of 33 rated cannabis dispensaries

Job description

The Role
Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb's secret to success-they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors.
Responsibilities
  • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
  • Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
  • Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs. Responsible for remaining up to date on product knowledge.
  • Promote a work environment that is positive, communicative, patient and/or customer-oriented
  • Assist in verifying order deliveries for accuracy
  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
  • Ensure local and state cannabis regulations are properly enforced and upheld
  • Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • Maintenance of hard copy files as required
  • Follow security measures and safety compliance procedures

Complete duties at assigned workstations, as determined by management, during scheduled shifts including:
  • Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
  • Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
  • Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
  • Other duties as assigned

Qualifications
  • At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible, and dependable attendance
  • Must be 21 years or older
  • Must pass all required background checks including state-specific cannabis employment requirements
  • Possess valid driver's license or state ID
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • Prior cannabis experience not required

Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
  • Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
  • Remain in a stationary position, if required, to meet the needs of the business
  • Converse and communicate with individuals and groups of people directly
  • Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email
  • Prepare patient and/customer orders by moving and placing products
  • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
  • Move inventory and materials weighing up to 30 pounds independently
  • Position self to move inventory and materials in storage areas

Skills
  • Consistent demonstration of excellent customer service skills
  • Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge preferred
  • Ability to establish and maintain effective working relationships with all employees
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
  • Previous experience with POS systems
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
  • Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
  • Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions
  • Patient and/or customer-facing environment
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Our Mission: To promote well-being through the power of cannabis.
  • We're humble-We prefer quiet confidence and don't shout about our success.
  • We're hardworking-We put our heads down and get the job done.
  • We're grateful-Working in our industry is a privilege and an act of service.
  • We're transparent-Honest and open communication keeps us healthy as an organization.
  • We're collaborative-And believe good ideas can come from anywhere.
  • We have a growth mindset-One that's grounded in well-being.

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better. Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.
We can't wait to meet you.
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range
$16.50-$16.50 USD

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