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Development Coordinator – St. Paul Elder Services

Location: Green Bay & Kaukauna, WI
Position: Development Coordinator
Department: Development / Resource Development & Engagement
Reports To: Director of Resource Development & Engagement

Position Summary

St. Paul Elder Services is seeking an organized and detail-oriented Development Coordinator to support fundraising and development operations across our Green Bay and Kaukauna campuses.

This position plays a key role in ensuring accurate and timely donation processing, donor database management, gift acknowledgements, reporting, fundraising campaigns, events, and donor stewardship. The Development Coordinator will help maintain the integrity of donor information while providing administrative and operational support to the Development team.

The ideal candidate is highly organized, accurate, dependable, and comfortable working with data, technology, donors, staff, and community partners.

Key Responsibilities

• Process incoming donations from mail, online giving, events, and other sources accurately and in a timely manner.
• Enter and maintain donation and donor information in the organization's database.
• Generate donor acknowledgements, tax receipts, and related correspondence.
• Maintain accurate donor contact information, gift history, preferences, and records.
• Perform regular database audits and resolve discrepancies.
• Assist with reconciling donation records with Finance and accounting reports.
• Respond to questions from donors, staff, and other stakeholders regarding donations and development processes.
• Prepare donor lists, mailing lists, campaign reports, and fundraising performance summaries.
• Assist with database management, including imports, exports, segmentation, and fund/coding maintenance.
• Support fundraising campaigns, appeals, events, donor meetings, and community outreach programs.
• Assist with planning and executing fundraising events and donor engagement activities.
• Research, prepare, submit, track, and report on grants.
• Assist with donor correspondence, newsletters, promotional materials, and other communications.
• Work with leadership and the Development team to support donor cultivation and stewardship strategies.
• Identify opportunities to improve donation processing, database efficiency, and development operations.
• Assist with tracking fundraising activities and identifying opportunities for improvement.
• Maintain confidentiality of donor and organizational information.
• Participate in department meetings, training, and other organizational activities.
• Follow organizational policies, safety procedures, infection control practices, and the St. Paul Elder Services Corporate Integrity Program.
• Support the mission, core values, and objectives of St. Paul Elder Services and its sponsor, the Franciscan Sisters of Christian Charity.
• Perform other duties as assigned.

Qualifications

• Associate's or Bachelor's degree in business, nonprofit management, communications, or a related field preferred.
• Minimum 2 years of experience in administrative support, data entry, fundraising, development operations, or a related field.
• Experience with donor databases or CRM systems preferred.
• Proficiency with technology and AI tools is a plus.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to analyze donor data, track fundraising performance, and identify opportunities for improvement.
• Strong computer skills and ability to learn new software and systems.
• Ability to work independently while contributing effectively to a team.
• Strong critical-thinking and problem-solving skills.
• Professional, positive, and customer-service-focused approach.

What We Offer

• Opportunity to support meaningful fundraising initiatives that directly benefit older adults.
• Collaborative and supportive work environment.
• Opportunities for professional growth and development.
• The opportunity to build relationships with donors, volunteers, staff, and community partners.
• A mission-driven organization focused on quality, dignity, respect, and exceptional service.

Physical Requirements

• Position requires regular walking and occasional use of stairs.
• Ability to bend at the waist and reach above and below shoulder level as needed.
• Frequent repetitive use of hands and fingers for keyboarding and computer work.
• Ability to lift and carry items weighing approximately 10–25 pounds.
• Ability to perform essential job duties in an office and organizational environment.

Our Ideal Candidate

The successful candidate will:

• Protect the dignity of those we serve.
• Communicate clearly and respectfully with donors, residents, staff, and volunteers.
• Display a positive, hospitable, and professional image of St. Paul Elder Services.
• Demonstrate strong work ethic, integrity, and accountability.
• Prioritize work based on departmental and organizational needs.
• Contribute to a team environment built on respect, trust, honesty, and mutual support.
• Use critical thinking and problem-solving skills to research and resolve development-related issues.