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Coach Customer Service Jobs in Florida (NOW HIRING)

Chewy

Customer Service Trainer

Hollywood, FL

This will include Customer Service skills, tool navigation and policy/procedure training to ensure ... Responsible for facilitating learning experiences, coaching learner performance, supporting nesting ...

Mr. Rooter

Customer Service Representative

Deerfield Beach, FL · On-site

$15.25 - $20.75/hr

If you are looking for a customer service position where you can get coaching and training for a job that's in demand, we are looking for you! Sunday's are a requirement. Apply today to join the team ...

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Showing results 21-40

All JobsCoach Customer Service JobsCoach Customer Service Jobs in Florida

Coach Customer Service information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do coach customer service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for coach customer service in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are the most commonly searched types of Coach Customer Service jobs in Florida?

The most popular types of Coach Customer Service jobs in Florida are:

What are popular job titles related to Coach Customer Service jobs in Florida?

For Coach Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Florida look for?

The top searched job categories for Coach Customer Service jobs in Florida are:

What cities in Florida are hiring for Coach Customer Service jobs?

Cities in Florida with the most Coach Customer Service job openings:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Customer Experience Coach

Serenity Mental Health Centers

Lake Mary, FL • On-site

$23 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Customer Experience Coach 


Employment Type: Full-Time 
Compensation: $23-$30/hr + quarterly performance based bonuses.

Help people move forward while building a meaningful career. 

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. 

This role is ideal for people with backgrounds in customer service, hospitality, retail, education, or caregiving who enjoy connecting with others and creating supportive, encouraging environments. 

 No specialized industry experience required. We provide full paid training so you feel confident in the role. 

About the Role 

As a Customer Experience Coach, you'll work directly with individuals throughout their scheduled sessions, helping them stay engaged and supported while participating in a structured program. 

You'll serve as a consistent and positive presence while ensuring each person's experience is welcoming, organized, and encouraging. 

Key Responsibilities 

  • Provide one-on-one support during scheduled program sessions 
  • Operate and monitor specialized program tools and technology (training provided) 
  • Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises 
  • Maintain accurate session notes and share updates with team members 
  • Ensure each participant's experience is professional, supportive, and respectful 
  • Follow established processes and standards to maintain a consistent experience 

Requirements 

  • 2+ years of full-time professional experience in any industry 
  • CHar and professional verbal and written communication skills 
  • Strong interpersonal skills with patience and empathy 
  • Reliable, punctual, and open to feedback 
  • Authorized to work in the United States 
  • Ability to pass a background check and drug screening 

Nice-to-Haves 

  • Experience in customer service, hospitality, retail, education, or caregiving roles 
  • Interest in personal development, coaching, or wellness 
  • Comfort working closely with individuals in a service-focused environment 

Pay & Benefits 

  • Competitive pay with advancement opportunities 
  • 90% employer-paid medical, dental, and vision insurance 
  • 401(k) retirement plan 
  • 10 PTO days (15 after the first year) + 10 paid holidays 
  • Paid training and professional certification 
  • Supportive, growth-focused work environment 

About Serenity 

Serenity is a growing organization focused on helping individuals build confidence, develop positive habits, and achieve meaningful progress. By combining structured programs, innovative tools, and a people-first approach, our team creates supportive experiences that help individuals move forward in powerful ways. 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Apply