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HxGN EAM Techno-Functional Consultant

This role is initially aligned to an 18-month engagement supporting a large-scale public infrastructure initiative in Southern California. Continued employment beyond this project is expected, with future assignments across the HxGN client portfolio of TRM.

Purpose

The Techno-Functional EAM Consultant is Stratum’s primary customer-facing resource and is responsible for the bulk of HxGN EAM project implementation activities, completed both remotely and at client locations tied to a confidential public infrastructure project. The consultant works collaboratively with fellow team members, clients, and HxGN representatives primarily on a large-scale project and occasionally on smaller-scale service tickets. The consultant serves as an EAM T implementation resource on assigned projects, reporting to the HxGN EAM Architect and HxGN EAM Project Manager in all stages of a project. 

Responsibilities and Duties

Technical & Functional Application Expertise

• Practical, hands-on experience configuring HxGN EAM modules, including Equipment, Work, Inventory, Purchasing, Preventive Maintenance, and Inspections
• Ability to translate business processes into system configuration using HxGN’s EAM tools and interface
• Experience with Flex Business Rules, Alerts, and Start Center configuration
• Knowledge of data imports, hierarchy setup, and functional testing practices
• Familiarity with HxGN EAM reporting tools such as Cognos and/or Power/BI
• Understanding of EAM user roles, permissions, and security setup

Client Implementation & Support

• Experience leading or supporting EAM system implementations in public sector, transit, utilities, or asset-intensive industries
• Skilled in conducting client discovery sessions, documenting business processes, and configuring the system to align with operational needs
• Ability to perform user acceptance testing, train end users, and provide go-live support
• Supports data validation, troubleshooting, and end-to-end configuration testing
• Experience working within structured project methodologies, collaborating with project managers, architects, and client SMEs

Communication & Collaboration

• Strong interpersonal skills and experience working directly with clients, both remotely and on-site
• Ability to present and explain technical and functional capabilities along with business process improvements to non-technical audiences
• Collaborative mindset and ability to work in cross-functional teams across delivery, support, and internal initiatives
• Comfortable facilitating end-user training sessions and producing clear, user-friendly documentation
• Experience supporting sales/pre-sales efforts through product demonstrations and functional input as requested

Professional Knowledge

• Strong understanding of asset management principles, including preventive maintenance, work planning, and inventory control
• Familiarity with CMMS/EAM best practices and how HxGN EAM can be used to achieve asset management maturity
• Ability to provide recommendations on process improvements aligned to HxGN functionality

Team Participation

• Actively engage in company retreats and team-building events
• Use standard communication tools (e.g., Slack, Zoom, TEAMS, email) to collaborate effectively with colleagues and clients
• Participate in and contribute to regular staff meetings and knowledge-sharing sessions
• Support internal projects and cross-functional initiatives as needed
• Aid on active consulting projects or internal operations when appropriate
• Contribute to the development and maintenance of internal documentation and the Stratum knowledge base
• Assist with product demonstrations, client presentations, and pre-sales efforts as requested
• Engage in other team-related activities as assigned by leadership
• When not assigned to a project, support the customer service team by responding to and completing service tickets

Travel

This position requires a minimum of 25% travel, which may vary based on project phase and needs.

Supervision and Team Interactions

Preferred Credentials

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related discipline
• 3 years of direct HxGN EAM experience
• HxGN EAM certification or equivalent credentials preferred
• Experience with public sector, infrastructure, or regulated industries is a plus
• This is a full-time W2 role. Employment is contingent upon passing a background check.
• Candidates must be based in the United States.

Salary and Benefits

Salary is based on experience. Benefits available for health care, 401k, long and short term disability and more. 

Opportunities for Advancement

The Techno-Functional EAM Consultant may advance to the position of Senior Functional or Technical EAM Consultant.

Company Overview

Total Resource Management, Inc has over 150 employees and dozens of contractors, with over 100 years of combined company operations between TRM, IDCON, Stratum, Aquitas, and Ardemas.  We are a top tier leader in Reliability & Maintenance consulting, Maximo services and SaaS, and Hexagon services.  Additionally, TRM is a platinum partner with IBM and a new key partner in Hexagon's emerging partner program.  The organization strives to be leading in asset management consultancy in North America that elevates Enterprise Asset Management by combining holistic business process strategies.  

Total Resource Management, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.