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What are the key skills and qualifications needed to thrive in the Cmha position, and why are they important?

To thrive as a Certified Mental Health Associate (CMHA), you need foundational knowledge in mental health conditions, crisis intervention, and supportive care, typically supported by relevant certifications or an associate's degree in behavioral health or a related field. Experience with electronic health record (EHR) systems, case management software, and specialized mental health assessment tools is highly valuable. Strong interpersonal skills, empathy, discretion, and effective teamwork are essential soft skills for this role. These skills and qualities are important because they enable CMHAs to provide effective support to clients, ensure accurate documentation, and foster a collaborative and compassionate care environment.

What is a CMHA job?

A CMHA job typically refers to a role within the Canadian Mental Health Association (CMHA), a nationwide organization that provides mental health services, advocacy, and support. Positions can vary from front-line support workers and counselors to administrative and policy roles. Employees in these roles help individuals access mental health care, provide community-based programs, and promote mental wellness. Qualifications depend on the specific job but may include backgrounds in social work, psychology, or healthcare.

What are some common challenges a Certified Mental Health Associate (CMHA) faces in their daily work?

Certified Mental Health Associates often work with individuals in crisis or those managing complex mental health needs, which can be emotionally demanding. They must balance supporting clients with maintaining professional boundaries and ensuring personal well-being. Adapting to changing client needs, managing detailed documentation, and collaborating closely with clinical teams are frequent aspects of the job. However, many CMHAs find the work highly rewarding due to the meaningful impact they have on clients’ lives and the strong sense of teamwork in most mental health care settings.

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Cmha jobs near you
Part Time Client Services Specialist -QCSRR/Access

Part Time Client Services Specialist -QCSRR/Access

Community Mental Health Authority

Lansing, MI • On-site

$24.76 - $28.15/hr

Other

Posted 4 days ago

Job description

Job Description

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family members to apply.

Responsibilities: Under the general supervision of the Access Center Coordinator, completes initial brief clinical phone screenings for consumers according to well-defined policies and procedures and uses verbal crisis intervention techniques and procedures when appropriate. Provides referral and informational services to potential consumers and their families and to community agencies. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI's mission, policies and procedures.

Requirements: Possession of a Bachelor's Degree in Social Work, Psychology, or related field required. A minimum of one (1) year of professional experience in one or more of the following areas: adults with serious mental illness, youth with severe emotional disturbance, individuals with an intellectual/developmental disability, or individuals with substance use disorders. On a case-by-case basis, may assess and consider an applicant with two years of paraprofessional work experience with the assigned population. Ability to communicate effectively both in writing and verbally is required. Access to reliable means of transportation for job related use required. Must have sufficient home internet connection.

Conditional Employment Requirements: Offers for this position will be contingent upon the results of a background verification and credentialing procedure consisting of: Michigan State Police clearance check, Medicaid/Medicare verification, verification of an acceptable driving record, educational background check, and verification of an acceptable work history. Must pass a pre-employment 5-panel drug screen.

To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI's promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.

Salary/Hours: Starting salary $24.76-$28.15 hourly, Part time position Monday – Thursday 9am-2pm

Location: Quality, Customer Service, and Recipient Rights; Lansing, Michigan.

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