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company755

Housing Specialist (HCV)

Cincinnati, OH · On-site

$25.29/hr

... CMHA's software system. • Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities. • Perform walk in duty to provide assistance to clients. • Generate ...

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What are the key skills and qualifications needed to thrive in the Cmha position, and why are they important?

To thrive as a Certified Mental Health Associate (CMHA), you need foundational knowledge in mental health conditions, crisis intervention, and supportive care, typically supported by relevant certifications or an associate's degree in behavioral health or a related field. Experience with electronic health record (EHR) systems, case management software, and specialized mental health assessment tools is highly valuable. Strong interpersonal skills, empathy, discretion, and effective teamwork are essential soft skills for this role. These skills and qualities are important because they enable CMHAs to provide effective support to clients, ensure accurate documentation, and foster a collaborative and compassionate care environment.

What is a CMHA job?

A CMHA job typically refers to a role within the Canadian Mental Health Association (CMHA), a nationwide organization that provides mental health services, advocacy, and support. Positions can vary from front-line support workers and counselors to administrative and policy roles. Employees in these roles help individuals access mental health care, provide community-based programs, and promote mental wellness. Qualifications depend on the specific job but may include backgrounds in social work, psychology, or healthcare.

What are some common challenges a Certified Mental Health Associate (CMHA) faces in their daily work?

Certified Mental Health Associates often work with individuals in crisis or those managing complex mental health needs, which can be emotionally demanding. They must balance supporting clients with maintaining professional boundaries and ensuring personal well-being. Adapting to changing client needs, managing detailed documentation, and collaborating closely with clinical teams are frequent aspects of the job. However, many CMHAs find the work highly rewarding due to the meaningful impact they have on clients’ lives and the strong sense of teamwork in most mental health care settings.

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Cmha jobs near you
Infographic showing various Cmha job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 10% Part Time, 2% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution.

Housing Specialist (HCV)

company755

Cincinnati, OH • On-site

$25.29/hr

Full-time

Posted 28 days ago

Job description

Description
ESSENTIAL FUNCTIONS: include, but are not necessarily limited to:
• Interview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and participants for HCV/Section 8 Programs.
• Timely complete all required certifications timely, in accordance to agency policies, procedures and federal regulations.
• Process reported changes of applicant and participating families utilizing CMHA's software system.
• Calculate monthly payments for housing assistance payment, tenant rent to owner and utilities.
• Perform walk in duty to provide assistance to clients.
• Generate appointments, terminations, addendum notifications and various correspondence, forms and letters from CMHA's software system for participants, owners, applicants and others in accordance with program rules.
• Develop positive professional relationships with applicants, participants and property owners for delivery of service in accordance with CMHA's established Gold Performance Standards.
• Follow up with the client and landlord to gather necessary forms and/or status of units.
• Assist with and conduct briefing sessions. Performs a re-briefing if the client does not understand and/or needs clarity concerning the HCV/Section 8 programs.
• Update client records, answer questions, estimate the subsidy, tenant rent to owner and utilities for applicants and participants in accordance with program rules, regulations and CMHA's established SOPs.
• Process RTAs and list units for inspection.
• Answer and timely respond to email, phone, verbal, electronic and written communications from both internal and external clients.
• Prepare a variety of correspondence, reports, etc. utilizing primarily Microsoft Office and CMHA's Agency specific Software system(s).
• Prepare, organize, print and assemble various material used in a variety of agency functions.
• Input information and extrapolate reports from the computer system relative to Housing Choice Voucher Program.
• Review and process information for both owner and participant terminations from the HCV program.
• Provide customer service in accordance to CMHA's Gold Standards to both internal and external clients, community stakeholders and other agency contacts.
• Perform additional duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
• Knowledge of PC-based software applications (Microsoft Word, Excel and Microsoft Outlook )
• At least two (2) years of college level courses in Business Math, Social Work, Community Relations or Communication or equivalent experience.
• At least two (2) years' experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.
• Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).
• Experience with implementing contracts, policies, and procedures.
• Ability to maintain confidentiality.
• Excellent customer services skills and the ability to work in a fast paced environment.
• Must enjoy working with numbers and have the ability to frequently memorized data.
• Knowledge of HUD regulations and advanced business math.
• The incumbent must possess a housing specialist certification within 12 months of employment with CMHA as a HCV/Section 8 Housing Specialist. Incumbent must also take and pass all additional certification training and certifications offered during the course of employment in this position.
OTHER: The incumbent must possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy. The incumbent may have no more than 6 accumulated points in 3 consecutive years.

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