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Club General Manager Jobs in Rio Rancho, NM (NOW HIRING)

The Pueblo of Sandia

PLAYER'S CLUB HOST

Albuquerque, NM · On-site

$15.58 - $17.52/hr

Provides general information to guests about the Casino and all Casino promotions and events ... Follows service standards set forth by management to elevate guest experience. * Performs other ...

Clubworks

Chief Financial Officer

Albuquerque, NM · On-site

$150 - $200/hr

This role serves as a key advisor to the General Manager and Board of Directors, providing disciplined financial leadership aligned with the Club's mission, fiduciary responsibilities, and ...

Crunch Fitness

Kids Attendant

Albuquerque, NM · On-site

$12 - $14/hr

Club Staff Location: 4208A Central Ave SW Albuquerque, NM 87105 Reports to: Assistant General Manager / Managing Partner Looking for a kids attendant who will be responsible for caring for children ...

Crunch Fitness

Kids Attendant

Albuquerque, NM · On-site

$12 - $14/hr

Club Staff Location: 2451 San Mateo Blvd NE Albuquerque, NM 87110 Reports to: Assistant General Manager / Managing Partner Looking for a kids attendant who will be responsible for caring for children ...

Defined Fitness

Detail Team Lead

Rio Rancho, NM · On-site

All club facilities Reports to: Operations Team Manager Supervises: N/A Status: Non-exempt ... Report safety concerns to the appropriate channels and communicate incident reports to General ...

Defined Fitness

Detail Team Lead

Albuquerque, NM · On-site

All club facilities Reports to: Operations Team Manager Supervises: N/A Status: Non-exempt ... Report safety concerns to the appropriate channels and communicate incident reports to General ...

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Showing results 21-40

All JobsClub General JobsClub General Manager JobsClub General Manager Jobs in Rio Rancho, NM

Club General Manager information

See Rio Rancho, NM salary details

$31K

$62K

$95.5K

How much do club general manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for club general manager in Rio Rancho, NM is $61,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $71,500.00 per year, depending on experience, location, and employer.

What does a club general manager do?

A Club General Manager oversees the daily operations of a club, such as a fitness center, country club, or social club. Their responsibilities include managing staff, ensuring excellent customer service, maintaining the facility, overseeing budgets, and implementing club policies. They play a key role in achieving financial goals and membership growth by developing marketing strategies and engaging with members. Additionally, they handle administrative tasks, resolve member concerns, and ensure compliance with health and safety regulations.

What are the key skills and qualifications needed to thrive as a club general manager?

To thrive as a Club General Manager, you need strong leadership, business management, and operational oversight skills, often backed by a degree in hospitality, business administration, or related field. Familiarity with membership management software, budgeting tools, and point-of-sale systems is typically required. Exceptional interpersonal, problem-solving, and customer service skills help build team cohesion and foster positive member experiences. These abilities are essential for driving club profitability, maintaining high service standards, and ensuring smooth daily operations.

How does a club general manager effectively balance administrative duties with member engagement responsibilities?

As a Club General Manager, balancing administrative tasks—such as budgeting, staff management, and facility oversight—with direct member engagement is essential for the club’s success. Managers typically allocate portions of their day to reviewing financials, coordinating with department heads, and ensuring compliance, while also making time to interact with members on the floor, address their concerns, and gather feedback. Successful GMs prioritize strong delegation, clear communication, and a visible presence to build rapport with both staff and members, creating a positive club culture and smooth operations.

What is the difference between Club General Manager vs Club Operations Manager?

AspectClub General ManagerClub Operations Manager
CredentialsExperience in club management, certifications like CMP or CSM often preferredSimilar credentials, often with a focus on operational or hospitality management certifications
Work EnvironmentOversees entire club including staff, facilities, and member servicesFocuses on daily operations, staff management, and service quality within the club
Employer & Industry UsageCommonly employed in private clubs, golf clubs, and country clubsUsed in similar settings, often as a role reporting to the Club General Manager

The Club General Manager typically has broader responsibilities, overseeing all aspects of the club, while the Club Operations Manager concentrates on daily operations and staff management. Both roles require relevant experience and certifications, but the General Manager holds a higher-level leadership position within the club's hierarchy.

What job categories do people searching Club General Manager jobs in Rio Rancho, NM look for?

The top searched job categories for Club General Manager jobs in Rio Rancho, NM are:

Club General Manager jobs near you
Infographic showing various Club General Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $61,955 per year, or $29.8 per hour.

PLAYER'S CLUB HOST

Sandia Resort and Casino

Albuquerque, NM • On-site

$15.58 - $17.52/hr

Full-time

Re-posted 16 days ago

Sandia Resort & Casino rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 164 rated casinos

Job description

Position Summary
The Players Club host promotes our Peak Rewards loyalty program (Players Club), assists guests with the membership process and explains the associated benefits and perks.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
  1. Communicates with guests the benefits of Peak Rewards including sign-up, rules and overall membership perks
  2. Assists guests with the Peak Rewards application process
  3. Prints Peak Rewards cards
  4. Makes notations in members accounts regarding significant communications, promotions, mailings, fraudulent activity, redemptions, etc. as outlined by the Player's Club Policies and Procedures.
  5. Explains how to use Player's Club card in slot machines and at table games.
  6. Upon request, informs members of promotions including official rules and regulations
  7. May make PA announcements pertaining to promotion drawing times, announcing winners and general promotional information
  8. Assists in executing promotional drawings and promotional games (wheel spinning, cash cage etc.) and identify winner(s) by verifying player's card and valid ID
  9. Communicates with appropriate departments (poker, bingo, etc.) name(s) of guest(s) which have been drawn for promotions as well as theconfirmed winner(s) of promotions and any unclaimed prizes.
  10. Logs all winners and unclaimed prizes on manual promotion forms for tracking and "tag" winners of promotions via the computer-based system (Konami).
  11. Distributes and logs promotional collateral
  12. Logs customer account the distribution of promotional items (e.g., jackets, hats, shirts, gaming packages, match-plays, coupons, gifts, generic player cards, etc.)
  13. May be asked to attend and promote the Casino at offsite promotional events
  14. Distributes promotional items and maintains a zero-variance inventory
  15. Provides general information to guests about the Casino and all Casino promotions and events
  16. Makes general information announcements and pages customers using a PA system.
  17. Operates the Box Office to sell tickets and provide general information for all ticketed concerts and events
  18. Responsible for Box Office cash, credit card, coupons, vouchers, and redemption forms
  19. Must balance box office cash drawer and reconciling paperwork for accounting and auditing purposes with zero-variance of all tenders
  20. Follows service standards set forth by management to elevate guest experience.
  21. Performs other duties as assigned.
  22. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Additional Responsibilities
  1. A quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public areas.

Team members in this capacity:
  1. Serves as the initial point of contact for guest inquiries in a courteous and attentive manner.
  2. Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur.
  3. Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations. Possesses knowledge and understanding of all products and services offered.
  4. Builds relationships with guests based upon respect, and confidence while maintaining a friendly, and approachable demeanor.

Key Performance Indicators
This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process.
Knowledge, Skills, and Abilities
  1. Strong communication skills
  2. Works effectively with the general public
  3. Ability to deescalate and diffuse volatile guest situations.
  4. Maintains a high level of professionalism
  5. Provides excellent guest service including professional enthusiasm for the product
  6. Builds strong guest relationships through personalized service.
  7. Relays from memory and/or references procedure manual regarding all official rules and regulations for events and promotions to Players Club members
  8. Uses common sense with guests, internal personnel, vendors, and any other individuals regarding chain of command for pertinent information about any promotions, rules and regulations for the Player's Club and casino
  9. Identifies and reports fraudulent activity of Player's Club members
  10. Proven exemplary customer service, sales, and/or marketing skills.
  11. Ability to work all hours, including weekends and holidays.
  12. Ability to organize thoughts and write clearly and concisely in order to complete documents, forms, logs and account reconciliation sheets.
  13. Ability to stand for long periods of time.
  14. Ability to adhere to strict service standards
  15. Ability to lift heavy merchandise
  16. Knowledge of computer systems and use of Windows operating systems
  17. Ability to quickly learn various computer applications, data processing and data entry

Education and Experience
Required:
  1. High School Diploma or GED certification.
  2. One (1) year of customer service experience.
  3. Six months previous money handling experience
  4. Must be at least 21 years of age.

Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.
License/Certifications/Registrations
  1. Must be able to obtain and maintain the required STGC Gaming License
  2. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Working Conditions Required:
  1. Work is performed indoors and outdoors.
  2. Work hours subject to change with overtime work required.
  3. Must be able to work long hours under stressful conditions.
  4. Subject to hazards, which may cause personal bodily harm: smoke, common colds, influenza, dust, odors and elevated noise levels.
  5. Tasks may be performed on uneven, inclined, hard and soft-carpeted floors, cement structures and surfaces.
  6. Duties may involve walking or standing for long periods of time.
  7. Must be able to lift 50 lbs.
  8. Specific required movements include the following:
  1. Trunk-bend, twist, rotate, push, pull, and carry
  2. Arms-reach, carry, push, pull, lift, twist, and rotate
  3. Legs-lift, push, pull, twist, and rotate
  4. Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.

What Sandia Resort & Casino employees say

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